[Resolved]  BookMyShow — Amount Debited For Failed Transaction Bookmyshow booking

Hi, am Rajesh from Husnabad. I had booked 4 tickets at Asian Sridevi mall, Hanamkonda for which an amount of Rs 683.56 was deducted from my account. I had used my phonepe app for ICICI account. But I got a msg stating my transaction has failed as the cinema has not responded due to some reason, but have received the payment of Rs 683.56. I request you to kindly refund the above said amount.

Regards
Rajesh
Email: [protected]@gmail.com
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Aug 5, 2021
Complaint marked as Resolved 
Verified Support
Apr 24, 2021
BookMyShow Customer Care's response
Hi!

We hope you are in receipt of your funds

In case of an unsuccessful transaction, the amount does get refunded within 5-7 working days or 10 working days

You may connect with us on LIVE CHAT

Our team will help you

Team BookMyShow
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