[Resolved] BookMyShow — Transaction done, but am not received my tickets

Ranjith777

from Khammam, Telangana

Address:	Hyderabad, Andhra Pradesh, 50006
Website:	bookmyshow.com

Recently booked 2 tickets of dangal for 1 jan 2016 hyderabad from bookmyshow id - 01 akula. [protected]@gmail.com and completed the transaction
But transaction completed successfully but i have not received any ticket and i had proof of transaction which i got as msg
Ranjith kumar l, you paid rs117via at book my show (Orderid:bil/[protected]/dangal/[protected]..
Plzz look into the matter as fast as u can coz i need my ticktz fast or refund my balance. Looking in quick response... My another contact no is:[protected]

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Feb 10, 2017

Complaint marked as Resolved

Verified Support

Jan 09, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Sonal Nirbhavane

from Mumbai, Maharashtra

On 26th Dec paid for Gulzar show My payment details are

IPAY/ESHP/BD/[protected]/HIDB[protected]_BOOKMYSHOW Rs. 613 paid by net banking

Payment details for Gulzar show on 29thdec. In Dinanath natymandir vile parle didn't received 2 tickets yet. Send me tickets on my mail id

My mail I'd
sonal.[protected]@gmail.com

BookMyShow Customer Care's response, Jan 9, 2017

Verified Support

Hi Sonal,

Sorry about that.

At times there are certain network congestion which may result in such occurrence.

Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days.

Thank you for being our valuable customer.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

aashilmalhotra

from Hisar, Haryana

My cash not refund for 7 day ill proved your msg .. book my show give me a msg sorry that your booking for movie cinepolis, amritsar failed plz try again later we?ll refund you .. mere ko abi tk mera refund nhi mila mere ko mera refund chiye 7 din ho gye hai ye msg kiye ko aap ki aur se fake company

BookMyShow Customer Care's response, Jan 9, 2017

Verified Support

Hi Aashil,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.