| Address: | J2-101, Avadh Copper Stone, Opp. Airport, Surat |
Hello,
The issue that I have experienced was:
I have placed order for Bosch Appliances for one of my client. the total bill quantity was around 3.5 Lacs. Client has paid the advance amount for chimney on[protected]I have attached Document no.1), I have been placing installation request from 21st of march till 11th of april ( i have attached document no.2 & 3). Technician ( Ajay Singh : Mo - [protected] ) came for installation without any equipment on 13th of april and was very rude. ( you can check document no.4 & 5 ).
I insisted him to install the chimney on the same day as my site got delayed by 1 month already. He didn't check the 90degree level and installed the chimney on slant. ( I have attached Documentno.6 ). and also broke the chimney. ( i have attached document no. 7 & 8)
I had a talk with his manager name Shubham ( Mo - [protected]) on the next day about the broken chimney. I have been continuously complaining to Puspa Agencies to reslove the problem. Pushpa agencies contact person name : Arjun Parihar ( mo :[protected] ).
I have informed this 3 persons to replace the chimney but 3 of them are blaming each other. I have the proof that the chimney was damaged by the technician because technician sent me photo of installed chimney and it is clearly visible in that photo. ( i have Attached Document no. 4 & 7 )
I want the exact time and date for chimney replacement. Kindly talk to pushpa agencies or the technician but need to resolve this problem now.
Pushpa Agency contact person : Arjun Parihar : [protected]
Bosch Appliances Sale head : Shubham : [protected]
Bosch Chimney Technician : Ajay Singh : [protected]
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Ar. Urvi Mistry
Serial Number:[protected]
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