[Resolved] Bosch Home India — new bosch washing machine - not working after service visit - worst service ever | |||
I recently bought bosch washing machine, after 2 days middle part of detergent dispenser not working. raised a complaint after 10 days complaint closed with out any service visit. I raised again a new complaint, then i called the technician[raju] 10's of times to visit finally he visited and said display board is defective. then after 10 days today he came and opened the washing machine checked the display board and he said board is fine. Then he tried to switch on the machine, but machine is not switching on. Today morning also i used the product without that liquid in dispenser. worked fine. Now he ruined the product. Who will be the responsible now. I called Bosch but that fellow is saying please follow up with technician and Vinayaka associates manager[Manohar]. He said he will send technician again tomorrow. How many times technician will come and visit for a simple problem which is now turned to a big problem[Machine not starting]. I never thought Bosch service is this much Bad. This is a brand new product. I need a replacement of the product. I dont want to use this defective product. Service Agency: Vinayaka Associate Hyderabad, Beeramguda area. Manager: Manohar, Pradeep Technician: Raju Model : Bosch 7kg Front load - WAK24269IN #WorstServiceFromBosch Was this information helpful? | |||
Oct 25, 2018 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Bosch Home India Customer Care's response Dear PraveenC9, We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon. Regards, Bosch Home Appliances Team | |||
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