[Resolved]  Bosch Home India — new bosch washing machine - not working after service visit - worst service ever

Address:Medak, Andhra Pradesh, 502319

I recently bought bosch washing machine, after 2 days middle part of detergent dispenser not working. raised a complaint after 10 days complaint closed with out any service visit.

I raised again a new complaint, then i called the technician[raju] 10's of times to visit finally he visited and said display board is defective. then after 10 days today he came and opened the washing machine checked the display board and he said board is fine. Then he tried to switch on the machine, but machine is not switching on.

Today morning also i used the product without that liquid in dispenser. worked fine. Now he ruined the product. Who will be the responsible now. I called Bosch but that fellow is saying please follow up with technician and Vinayaka associates manager[Manohar]. He said he will send technician again tomorrow. How many times technician will come and visit for a simple problem which is now turned to a big problem[Machine not starting].

I never thought Bosch service is this much Bad.

This is a brand new product. I need a replacement of the product. I dont want to use this defective product.

Service Agency: Vinayaka Associate
Hyderabad, Beeramguda area.
Manager: Manohar, Pradeep
Technician: Raju
Model : Bosch 7kg Front load - WAK24269IN

#WorstServiceFromBosch
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Oct 25, 2018
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Sep 19, 2018
Updated by PraveenC9
Bosch Model Number : WAK24268IN
Sep 19, 2018
Updated by PraveenC9
That stupid technician finally said machine is not working power is not supplying. After that he kept that power plug inside the machine and fit the screws, i just checked now. When i called him, he is saying by misstake we did that. HOW CLEAVER AND IRRESPONSIBLE UR TECHNICIANS.

Friends be careful while selecting the bosch washing machine. Please avoid Bosch company washing machines. IFB service was superb.

#WORSTSERVICE

Bosch service request - [protected]
Patelguda, beeramguda.

Verified Support
Sep 24, 2018
Bosch Home India Customer Care's response
Dear PraveenC9,

We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected] so that our team can get in touch with you soon.

Regards,
Bosch Home Appliances Team
Nov 05, 2018
Updated by PraveenC9
I already mentioned wvery thing. how come you people will send that in-experienced ### to ruin customers time and products. lets #BANBOSCHCC
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