Bosch Home India — Not responding/ not solving my complaint

We purchased Bosch washing machine in jan2020 with two years warranty. In the month of oct2021 our washing machine doesn’t wash properly. It only washed with water. Foam doesn’t come. So, I registered a complaint and a service person came to solve this. He examined the machine but, he couldn’t know how to solve the issue. So he asked us to use another detergent liquid. We used another liquid but they issue continues. So I registered another complaint. Another service person came and he also don’t know how to fix this. Since, the machine is under brand warranty raised a request to replace my machine. For that request I didn’t receive any response from the company side. I tried calling several time and I even emailed the complaint. Still now I don’t receive any technician fr company’s side. Really suffering by washing with hand. Very poor customer service
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    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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