Bosch Home India — Not responding/ not solving my complaint
S
Saran Kumar1
from Chennai, Tamil Nadu
Dec 2, 2021
We purchased Bosch washing machine in jan2020 with two years warranty. In the month of oct2021 our washing machine doesn’t wash properly. It only washed with water. Foam doesn’t come. So, I registered a complaint and a service person came to solve this. He examined the machine but, he couldn’t know how to solve the issue. So he asked us to use another detergent liquid. We used another liquid but they issue continues. So I registered another complaint. Another service person came and he also don’t know how to fix this. Since, the machine is under brand warranty raised a request to replace my machine. For that request I didn’t receive any response from the company side. I tried calling several time and I even emailed the complaint. Still now I don’t receive any technician fr company’s side. Really suffering by washing with hand. Very poor customer service
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