Bosch Home India Customer Care
BSH Household Appliances Manufacturing Pvt. Ltd.
Customer satisfaction rating: 66%
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397
COMPLAINTS

Bosch Home India Customer Care

BSH Household Appliances Manufacturing Pvt. Ltd.

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Address
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

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Phone:
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Fax:
+91 22 6751 8020  

Customer satisfaction rating
66%
Complaints
397
Pending
0
Resolved
260
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat08:00 am - 08:00 pm
SunClosed

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Bosch Home India Complaints & Reviews

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Bosch Home India — washing machine sensor not working [Resolved]

 kumarankums on Feb 7, 2018
I got washing machine from Vasanth & co on 30.01.2017 @ velachery branch.

Bill no :[protected]

Model no: Bosch FL W/M WAB16060IN

Machine was Installed on 2.1.2018

We noticed that machine is not working properly in a few days and raised the complaint via customer care before 3 weeks itself.

The service person ( Mr.sasi kumar ) visited on 25.1.2017, he told that the sensor is not working properly and also he told that he will rectify the issue by next day.

But later he didn't pick our call.

Finally...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — washing machine filter [Resolved]

 Nibinkochuveettil on Feb 7, 2018
Sir,
I purchased a bosch washing machine in last september, when we purchased the washing machine we did't get the filter. The shop executives said it will supply by the bosch executives at the time of installing. But till now we did't get it. And now the washing machine is not working properly.
So please cosider this complaint and make the possible arrangements to repair it as soon as possible....
Complaint comments  Read comments [1]Complaint category Washing Machines

Bosch Home India — dishwasher under warranty e15 error - fraud from service agent in hyderabad [Resolved]

 Chaitanya Kanala on Feb 6, 2018
Hello,

I purchased one dishwasher in july 2017. I had an e15 error in last month and i requested for service. My product was under manufacturer warranty. I called bosch customer service and it is only after following up three times that a service advisor visited my home. I stay in hyderabad. The issue was simply to fix e15 error and the advisor came and he cut some red wiring in the machine. When i asked him what was the problem, he told me that the rats bit the wire. I told him that the machine was still running when i had e15 error and even when he came to visit, the power was...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bosch Home India — bosch fully automatic washing machine with dryer- a nightmare ! [Resolved]

 archnasunejadhingra on Feb 6, 2018
The Fully automatic front loading washing machine with full dryer with MRP of Rs. 65, 000 approx. was bought through Vijay Sales at Dwarka on 26th January 2016 which was installed around March April 2016.

The machine stopped working around end of July -beginning of August 2017 when I complained to Bosch helpline no. The engineer who visited said that the lock is non functional and need to change it.

After one month, he came to replace the lock (6th Sept 2017) However when i tried to operate the machine in the evening it was still not working. I didn't expect such...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — new washing machine that failed in less than a month [Resolved]

 Arcot Balraj on Feb 3, 2018
1. I made full payment on dec 23, 2017 for bosch washing machine 7kg model no. Wak20161in vide invoice of bajaj electronics, near paradise, secunderabad, invoice no. 1216/17g/s-21042, dated dec 23, 2017.

2. The said product was delivered to me on dec 28, 2017.

3. On dec 30, 2017, a technician (+91 [protected]) from bosch gave us the demo, which was fine.

4. On jan 25, 2017, the washing machine in daily wash clothes mode was hardly taking half a mug of water from only tray one and the countdown of the timer was in progress with no spin of the drum at any...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — bosch refrigerator kdn42al50i not working [Resolved]

 Niks28 on Feb 1, 2018
I had registered a complaint for bosch refrigerator kdn42al50i (Purchased on[protected] sold to ankur saraf) stating it isn't working since months or should say years;wears out every few weeks. The problem being freezer gets frosted completely (The door gets stuck), leaving zero air circulation in the fridge area. It happens every few weeks. One of your official visited few weeks back saying will be getting it repaired the next day;but that of course didn't happen. After numerous calls to your company and customer service center;there is zero response from your side. Would like you to address the...
Complaint comments  Read comments Complaint category Refrigerators

Bosch Home India — front loader washing machine [Resolved]

 ramesh77kumar on Jan 26, 2018
I purchased a bosch front loader washing machine around a year ago. The unit developed rust below the tray and inside the door area. Due to hygene wash mode the door area got rust. Below the tray area, rust developed due to water and foam seepage through the tray during the cycle.

Upon request for service online a month ago, an representative visited after the unit and claimed it is not under the scope of the bosch to do painting job.

Water and foam leakage through the door area and the tray area is not a fault of the customer. Hope the customer support understands...
Complaint comments  Read comments [1]Complaint category Appliances

Bosch Home India — delay in providing after sales service [Resolved]

 Prathima Gaddipati on Jan 22, 2018
When contacted bosch with a complaint on 9th oct 2017 received a sms and it is your service request is registered with order id:[protected] the actual issue is, the drum is getting very fast only once and getting stopped, then upon raising the complaint the repairman has come to our house and after checking the washing machine told that the power module is having issue and even after replacing the power module the issue is not resolved till now...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — for bosch washer aqt 40-13 [Resolved]

 farmland premium foods on Jan 22, 2018
We purchased a bosch washer from amazon.in and in dec 17 is not working properly so we send it to bosch service center on 11/12/17 now after long following up they saying the part is not available in india and we can only fix this machine till end of the feb 18 so the machine is still in service center from dec to feb and they are taking 3 months for fix a small washer......
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — replacement bulb for model no kdn46a1501 [Resolved]

 emil_21 on Jan 20, 2018
The bulb in the fridge (Kdn46a1501 purchased 2012) has fused. This specific bulb is not available locally in the market. The bosch seimens service centre (Shaikh - [protected]) said a replacement will cost approximately rs 500. I can replace the bulb which i explained to the service centre. The service centre refuses to sell me a bulb. They say i need to pay an additional rs 800 as service charges for the technician who will fit the bulb.
That is absurd and robbery. I am told it is bosch siemens policy which is ridiculous that a company that big refuses to sell only a bulb which anyone...
Complaint comments  Read comments Complaint category Refrigerators

Bosch Home India — defective dishwasher [Resolved]

 jainbindu67 on Jan 18, 2018
We had bought a Bosch dishwasher on[protected] from Croma Indiranager, Bangalore, Karnataka.
The dishwasher was giving trouble from the day we bought it. But since it was in warranty, the technician would come and fix something.
On[protected], they replaced the PCB. But the dishwasher stopped working within 3-4 months.
Bosch did not even give me an AMC as AMC was supposed to be taken in March 2017 and I was travelling at that time. The dishwasher stopped working by August 2017 again.
After many complaints a service technician came and told us that PCB is gone and they...
Complaint comments  Read comments Complaint category Appliances

Bosch Home India — water fill over from front door [Resolved]

 sreeramulub1 on Jan 17, 2018
My BOSCH Washing Machine recently purchase 01/01/2018

only one time only working next time not working properly. We have complaint to Bosch customer care on 12/01/2018. He says your problem will shortlisted within 48 hrs. But yet nobody come from Bosch to attend my problem. I have call 5 times after that..

complaint number[protected]

mobile number - [protected]...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — bosch washing machine boswab20267

 Sajeesh OR on Jan 15, 2018
Washing has stopped working at a sudden, have raised a complaint by calling the toll free number (order id[protected]. Engineer came and checked the machine and yold us that a circuid board is complaint and they need a new one from company. They came and checked it on 20th Dec 2017 and told that they will fix it next week. After that i havent get a call from them so far and tried to reach customer support on[protected] many times but call kept on wating and finally disconnected automatically. That happended many times. Also tried to reach the engineers number but he never picked the call.It...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — washing machine model : wat24468in/01, fd: 9512/510 purchase dated 28.02.2016 [Resolved]

 VijayChauhan144 on Jan 15, 2018
Hi bosch team

The experience has been really misleading.

There have been around 4 visits since the day of complain and every single engineer is giving different reasons and excuses.
I originally complained about door not being locked properly.
Engineer diagnosed the door part and shipment with new part was due this week.

Some other engineer visits and wants another part to be shipped.

When i drop a mail for expected date of delivery, another engineer visits and claims some part is missing!!
In between, they want...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — vacuum cleaner [Resolved]

 APJ ABDUL KALAM on Jan 6, 2018
Sir,
We are from dr. Apj abdul kalam skill development training institute
Add-vijayawada, atkur chapter pin -521286
We are purchase a vacuum cleaner[ machine type — gas 15]
On vijayawada chapter
On - april -2017 then,
[protected]
We are give a free service on super power on vijayawada
[job card no-8329]
Service center name-super power
{add-d. No[protected], 1st floor, beside mahesh bank, bundar road, vijayawada pin-520002
Ph[protected], [protected]]
Up to now -65 days are completed
There are not give...
Complaint comments  Read comments [1]Complaint category Institutes

Bosch Home India — machine was getting stopped while running. [Resolved]

 Mounica B S D N on Jan 6, 2018
Once the machine was set in a particular mode and it was started the machine gets locked. But after running for sometime the machine was getting stopped automatically by giving a buzzer. At that time again we have to press the start button and at that time was also getting jumped. Even though there are less no of clothes it was getting stopped.in the regular wash its was stopping only once but where as in other options it was stopping from 3-5times....
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — pathetic car service [Resolved]

 harshavardhan_s on Dec 22, 2017
People there is a bosch car service center in electronic city bangalore

These ar the most un profressional and pathetic people you can give your vehicle for service to.

They dont know any thenical knowledge and they will brake your car instead of fixing

The manager vasanth promisises manythings but not fit for anything he is like a politician promisises manything and gives #

And the advisors subhash and vinay are very un profressional

I left my fiat punto for service and after 3 days i went to the service centre it was in a pathetic...
Complaint comments  Read comments Complaint category Car Service Centers

Bosch Home India — washing machine/ machine sound and water leaking. [Resolved]

 Dhejeshwini on Dec 20, 2017
I have purchased bosch 7 kg washing machine in sep 21 in 2016. Now machine sound is increasing day by day. And sometimes water s leaking. Getting error also. While running the machine its getting shock. Within one year the problem gets started. Send well known technician person. Rectify the problem as soon as. We are not satisfied with this product. Bcoz everyday some new problem is raised in this machine
Thank you...
Complaint comments  Read comments [1]Complaint category Washing Machines

Bosch Home India — dishwasher/ bosch (boss) is zero for noida-up-india i want my money back [Resolved]

 sanagr on Dec 20, 2017
Bosch (Boss) is zero for noida-up-india – i want my money back
I purchased a bosch dishwasher sms60l18in on 14/10/2017 from reliance digital, logix city centre mall, noida-201301 (Up) at the cost of rs 37049.05, payment reference number #[protected] fd/ z-nr : 9705/ 00538. Initially, a technician from reliance came for installation and demo on 15/10/2017, but he was highly incompetent. He did not know what all parts were supposed to be there within the delivered package and did not even knew how to open the dishwasher. When asked, he replied that it was the first time he was working...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bosch Home India — bosch washing model no wat24168in sr no 9701201611 [Resolved]

 Devendra Bhadouria on Dec 12, 2017
I have purchased this washing machine 7 month back. We have complain for this on[protected]. The response from the service center is very poor and since 19 days i am waiting for, we have brought the machine presuming german quality but its much inferior than the local machines. The local machines would have performed better.

They claim that the parts are not avalable and if that is the case why they sell the product in india, if spare parts cannot be well managed. Whether the concept of made in india faded.

Even the performance of the machine is very poor when compared...
Complaint comments  Read comments Complaint category Utility Services

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