[Resolved]  Hathway Broadband Fraud — HATHWAY IS CHEAT AND FRAUD

Hathway Broadband — HATHWAY CHEAT AND FRAUD

Hi,

This is regarding the HATHWAY FRAUD AND CHEAT.......
MY A/C NO 675325.
Name: Nitin Chinnannavar
phone:[protected].

I have taken POSTPAID CONNECTION FROM HATHWAY BY PAYING ADVANCE RENTAL OF 1650RS FOR 3 MONTHS .I WAS PROMISED A SPEED 512KBPS AND UNLIMITED DOWNLOAD ANYTIME,WITHOUT ANY RESTRICTIONS!!!WELL HATHWAY ARE PERFECT CHEATERS...AFTER 10 DAYS MY SPEED WAS REDUCED AND I GOT A DOUBT AND CALLED CUSTOMER CARE TO ASK....WELL THEY TOLD MY SPEED IS 256KBPS AND NOT 512KBPS....WELL I WAS NOT ONLY SHOCKED BUT SURPRISED HOW CAN THAT HAPPEN WHEN I HAVE PAID FOR 512KBPS....I GOT 2 KNOW THAT I WAS CHEATED BY HATHWAY...MY SPEED WAS 256KBPPS....WHEN I ASKED WHY THEY HAD TOLD 512KBPS ...THEY TOLD THAT I CROSSED USAGE LIMIT....BUT WHY WAS IT NOT MENTIONED AT THE TIME OF TAKING THE CONNECTION........????HATHWAY FRAUD COMPANY...

THAT WAS NOT ALL.....EVEN THOUGH I HAVE PAID 3 MONTHS RENTAL IN ADVANCE, I HAVE BEEN SENT A MAIL FOR RS 550 ...I WAS TOTALLY DISGUSTED AND ANGUISHED....WELL CANT TOLERATE ANY MORE HARASSMENT BY HATHWAY.....WHEN I IGNORED THE AMOUNT, MY CONNECTION WAS DISCONNECTED FOR 7 DAYS.....WELL WHEN I PAID ADV RENTAL Y SHOULD I AGAIN PAY RENTAL????
NOW THE BIGGEST OF ALL.....MY CONNECTION IS DISCONNECTED CURRENTLY...WHEN I CALLED UP CUSTOMER CARE, I AM TOLD THAT MINE IS A PRE-PAID CONNECTION AND THEY DONT EVEN HAVE THEIR CUSTOMER CARE WORKING AFTER 5 CLOCK??? I AM TOLD THAT MY VALIDITY IS OVER.....WELL HOW CAN THIS HAPPEN WHEN MINE IS A POST PAID CONNECTION...HATHWAY HAVE REACHED A GREATER MILESTONE IN FRAUD...BEST FRAUD AND CHEATER BROADBAND PROVIDER OF THE MILLENIUM.....
FOR EVEN A SMALL ISSUE THEY TAKE 2-3 DAYS OF TIME.....

WHO HAS GIVEN SUCH A PATHETIC SERVICE PROVIDER LICENSE TO OPERATE WHO DONT HAVE INFRASTRUCTURE TO SUPPORT NOR CUSTOMER BASE....

PLEASE POST MY COMPLAINT ON THIS FORUM SO THAT HATHWAY SHOULD LEARN A LESSON THAT THEY CANT CHEAT AND GET AWAY...MY HONEST REQUEST TO U IS ATLEAST WE NEED TO STOP HATHWAY FROM CHEATING OTHERS....

THANKS
NITIN

Hathway — cheat

i have paid a amount of rs. 2388/- to hathway internet on 9th of June its 20th June they even pick my call ,they even took all my original documents till not given back the worse experince with any internet comp. i have no responsible person to talk with

Hi I am a hathway brodband customer for last 2yrs now acc no 4864 contact no 6822 ...hathway has been cheating its customers in one way or the other my plan details: unlimited 521 kb/S fup of 10gb, sunday n holidays 512 kb/S no limit applicable... within lat 6 months hathway has changed 3 times their tariff and increasing the rentals!! I dont find this plan anywhere listed on their site: http:/Www.Hathway.Com/Hathway-broadband/Plans_details.Php?cat_ID=nw== how do I believe hathway ...recently they charged 100rs extra in my bill and when I argued, they said its a mistake and reduced the rental..I doubt hathway is doing this kinda of business, they commit something while taking connection and deliver something else... I want hathway to be brought to justice!!! they cant cheat ppl just like this n get away...there is no improvement in speed nor cust care so y increase tariff?? now I have asked hathway to disconnect the connection, they are not doing the same and sending the bill for the whole month when connection was not even active !!! I have used for only 14 days and ready to pay the rental but hathway is harassing me saying that they wont return my security deposit and claiming that I have not paid at all!!! this is height of harassment...hathway is sending bill depending on customers ...they added 100rs as rental, when I asked about it they said its a mistake!!! also, my plan tariff details is not mentioned on the hathway site!!! I need to get rid of this crap hathway and get my deposit back. Please do the needful...

Is hathway is doing proper service . Im facing money fradulant and wrong promising from sale comitment. How can I get my money back for the service that I have not used and my deposite money. Only raising this concern in consumer court will get my money back ?. Please let me know il proceed with filing complaints.