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Hathway Complaints & Reviews

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Last updated Jun 18, 2024
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Hathway reviews & complaints page 6

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A
Ansh_Asthana
May 6, 2023
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Router recovery harassment

Even after repeatedly telling the telemarketers from Hathway that my router has been recovered and sending multiple complaint mails to the hathway support, I am getting calls almost everyday about not handing over the router and legal consequences that will be imposed. I want this daily harrasment to stop, even if it means that I will have to pay 2500 bucks....
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Address:Anjaiah Nagar, Gachibowli

I am moving out of India and asked for my account termination and cancellation for which Hathway has replied with this below mail:
"This is further to the mail, we regret to inform you that the plan which you have opted for is a prepaid plan and its a one time billing amount for which refund is not applicable.

Further, we request you kindly submit the device for further account termination."

So, I decided...
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S
Saurabh Manerikar
Apr 30, 2023
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Unstable Network!

Address:13, Sneha Milan Society, Gograswadi Opposite Royal Garden Bar & Restaurant, Dombivli East, Thane 421201

Hi,

My name is Saurabh Manerikar. Account Number: [protected]

I've taken the broadband service on 26/04/2023 and I already had to call customer service twice as the internet connection is unstable and I'm unable to connect to it most of the time. I've asked customer service to raise a complaint who ignored the request and shared a WhatsApp bot number. But no complaint option there.

I've had technician...
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Zubair_khan
from Hyderabad, Andhra Pradesh
Apr 28, 2023
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I'm getting disturbed mentally because of continuous hathway calls

I bought hatway broadband connection when I was in need of Wi-Fi for my studies but later when I did not require I disconnected it but the hathway beggars are calling daily and pressure rising mentally. Even after blocking them every time, they are calling with hundreds of numbers. I am being mentally tortured due to the number of calls I'm receiving from hathway even after saying them that I am not interested....
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S
Sai Garimella
Apr 26, 2023
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Harassment calls and messages

I was a customer of Hathway some time ago. I have terminated the connection and I have also submitted their modem. But I still get calls and messages asking to submit the device or it would incur a penalty. Also I keep getting calls from a lot o[censored]nknown numbers and they keep asking about renewing the connection. Even though I have politely asked them to not call me regarding this, they keep calling me at all odd times of the day. I hope...
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After so many times of intimation also hathway connection is not removing
and again threatening me on the same with this number [protected].I tried
to reach out to that number number of times, they are not lifting and tried to
contact hathway customer care not connecting. For more evidences/proofs. I
have the call recordings as well.
Note: They are calling after 1-2 years and made me pay around 600
otherwise...
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Narendra_Pp
Apr 26, 2023
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Hathway threatening calls and not removing connection

After so many times of intimation also hathway connection is not removing and again threatening me on the same with this number [protected].I tried to reach out to that number number of times, they are not lifting and tried to contact hathway customer care not connecting. For more evidences/proofs. I have the call recordings as well.

Note : They are calling after 1-2 years and made me pay around 600 otherwise there will be a...
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Punith V H
from Bengaluru, Karnataka
Apr 25, 2023
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Sales calls

It's been 3 months I have disconnected from hathway broadband, I have been telling them every time that I have disconnected they keep calling me again and again, serious Action required against them......
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U
Uraina
Apr 20, 2023
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Continuous Tele Calls

I am getting continuous calls regarding renewal of account for a place where I dont even live anymore. Kindly remove my number from Hathway accounts completely....
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B
banglorian9782
Apr 19, 2023
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10 spam calls per day

Address:Bangalore

Hathway agents are calling and harassing me up to 10 times in a day everyday even after RETURNING MODEM AND DISCONNECTING their service...
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banglorian9782
Apr 19, 2023
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10 calls per day

Hathway agents are calling and harassing me 10 times a day even after DISCONNECTING THE CONNECTION AND RETURNING THE MODEM....
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V
Vaibhav rohokale
Apr 18, 2023
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Blackmailing harrshing

Address:Mumbai

As call conversation hathway official says pls recharge ur I'd and ur relocation fees free of total wrost service
कंपनी के तरफ से मुझे बोला गया था कि आप रिचार्ज करो उसके बाद आपका शिफ्टिंग का चार्जेस नही लिया जायेगा मेरे को रिचार्ज करने को...
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D
digital entrepreneur
Apr 18, 2023
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Network

Address:marthanda nagar near ganesh temple

This is the worst network I ever used it's buffering a lot waste of time to use this network better to keep another broadcast I was calling one day 10 times to this broadcast but even their not clarifying my network issue I raise a complaint to remove this network issue or else remove this broadcast from here...
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A
Amol Choudhari
Apr 15, 2023
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Daily call from support

Address:Hadapsar, Pune, maharashtra

Its been 3 months, I have discontinued the service from hathway and informed them about it. They still call me everyday and ask the same stupid question. It feels like a harassment now.

The support service also as pathetic as their internet service....
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vivek thakar
Apr 10, 2023
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Tranfering setup box

Address:Baroda

Team

My cable TV recharge available till 5 may 2023, however last 2 days none of the channel seen. I have already registered complaint in coustomer care. But still issue not resolved.

My registered mobile no:[protected]...
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Garela krishna
Apr 9, 2023
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Every day I get 10-15 calls.

Address:Sathya Sai school, d d colony,Bagh amberpet ,amberpet,hyderbad.500013

I get 10-15 phone calls daily. Also messages. 10 calls will come even during working hours. They are raising a lot Torture .becouse of recharge....
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Rajnish Manghnani
Apr 8, 2023
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Diffecincy of service

Address:Plot No. 69, Ward 9-B(B), Nilesh Society, Bharat Nagar, Gandhidham, Kutch - Gujarat - 370240

That i have purchased your plan of 50 MBPS for a period of 6 months for ₹ 3700 receipt no. 20230314010440000842380633112000356

Your sales person Mr Bhupesh Fufal and his senior Mr Parth have visited my home and had made promise that your wifi will cover my home ( in area of 10 meter ) after that only we have made the payments,

But after installing it is not having coverage of 10 meters and i have been...
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A
annoyedcon
Apr 8, 2023
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Repetitive Annoying Spam Calls! Frustrating!!

A few months ago, I moved out of my apartment and deactivated hathway's broadband fiber internet. I got a new connection from some other company but these hatway crooks continuously call me, sometimes 4-5 times a day to get my connection reactivate again. I do not know what kind of marketing tectic is that but it is so annoying. Please get it stopped....
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S
shashi javalkar
Apr 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing related hathway account not active even after making payment

I have made hathway bill payment on 3-4-2023 of ₹ 485 through phonepe but account is still not active, I have also raised complaint in hathway customer service but not solved the issue....
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Raja Muralidharan
Apr 2, 2023
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Calls Torcher

Hi,

I have been informed that I won't be available for next month on my current residence even though the customer service people keep on calls me 10-20 times to renew the connection.

Please stop your calls.
Account no : [protected]...
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