Hathway Complaints & Reviews

Respected sir / madam

we are having gtpl cable connection at our home

gtpl has disconnected all sony and star plus channel for a week from dt.[protected] to[protected]

we have already paid for the channels
and
now they are not agree to extend the connection

please take strong step against gtpl and do needful......

My internet connection disconnected on 1st march. Lodged complain yesterday but yet nothing is resolved on top of day area service provider is not responding to our calls. Customer care is disconnecting our call in middle of call. We are not getting proper reply. We r wrking from home if this is the situation how shall we continue. Some r telling cable line is disconnected some r telling as we r upgrading to fibre u r getting such issues...

Hathway customers keep on calling 6-10 times a day, I don't want to receive calls anymore from hathway...

My refund of the account no. [protected] has not been received for the deposit money i paid for. i have disconnected my services with hathway 4 months back and still been waiting for the refund. The executives have no interest and this company is scamming common public like this though its Rs.400 only but this sums up to alot of money if they are facing the same problem like me. This company is behind us until we get the connection but once...

It's been almost 20 days after raising concern of disconnection due to leaving the place from Chennai to different state(Andrapradesh).

But still receiving n number of calls from hathway for recharge not for disconnection status. Literally kind of torture.

So, kindly disconnect and collect the boardband setup from the home.

Account no: [protected]....

My hathway account number is - [protected]. I opted out of their service on 19th November 2022. I have been receiving multiple calls from multiple numbers on a daily basis starting December 2022. I already requested not to reach out to me and mark me in the DND list. However, even after several warnings and request, I am receiving calls which are affecting my mental health....

A few days there has been in fault in modem. It has been frequently disconnecting without any hindrances. We asked the Hathway support to help with this and they asked us to file a complaint ....

It's been more than 7 days i filed a request for shifting and yet the there is no response from the gtpl and whenever i call them they say wait for some time and yet there is no progress. I renewed the connection some days before the shifting and it's going to waste now. If gtpl won't resolve this asap then I'll go to consumer forum and sue gtpl and trust me don't ever take gtpl connection even if it's bit cheaper.
Request number -...

Due to an issue with GTPL stop lots of channels. already paid an advance for that and more than 5 days have gone nothing any solutions, customer support every day gives excuses. I asked refund and remove the cable also my home. but nothing or any actions. so please take serious action against this company. If delay in renewal in the pack then suspend the plan. then why i am waiting for this action? I need my refund and take your setup box....

Every day I am getting repeated calls from Hathway even after surrendering the modem. I have sent a mail to stop my account and yet I am getting around 10 calls a day from these idiotic ###. I have scolded many people over the phone, but it's of no use. Wonder how to escape from these calls. Have already blocked around 50 to 100 numbers, still getting repeated calls. Kindly help me to sort out this issue. Deeply frustrated.

num...

It is gonna cost me my job if i fail to submit my 6gb presentation video.. it is a pathetic service by hathway i was told my internet will be working after i reboot the device and it hasn’t its been 6 hours.. And neither do i am able to connect customer support please help...

My request id 683885

My shifting in progress since 15 day but not done yet

after 7 day GTPL installed cable after three day router installed but currently internet coming yet customer care say IN progress, i think my plan over then GTPL call your plan was over but no one can call your shifting was done today or other day...

Here, i registered shifting request, but it's already 15 day first after 7 day cable installed after 3 day router was installed

but internet not coming

we charge for shifting and delay was GTPL such looser strategy

Request id: 683885...

I want to disconnect my current hathway connection. Moving to another city, so please disconnect and settle the things....

I need to reset my password, and I am unable to do with the browser.

Kindly reset my password for my admin...

Please deactivate my account and remove my contact number. I don't want to renew as I have moved to different place. I have asked many times to collect the device and stop calling me. But I am receiving multiple calls still....

My hatway account -[protected]
My internet is not a propar working to date[protected]
My tickit no[protected]w435975
I call to hatway customer care 25 call but not a my problem slove and not a refund to money ....

Even after informing the customer care representatives to terminate my connection, I am daily getting calls (sometimes 10 times a day) to renew my account and offers. Kindly help me with this....

I have tried to recharge my hathway broadband account i.e. [protected]. But it took longer than expected and showed some error on the page but the amt of rs.472/- has been deducted fo my bank account..My broadband account remained inactive but amt has been deducted.My location is in Kolkata..
Contact: [protected]
Mail: [protected]@gmail.com...

I have paid 3 months in advance an amount of Rs. 1814 (including taxes). I have to move to a new house however in the same premises. I raise a change of address request on Hathway Apps. The next day technician called me and asked me to cancel the service because my new location was non serviceable. So I called Hathway customer service and the associate was so unprofessional and impolite that he wasn't bothered about my query. Repeatedly he...