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Hathway Customer Care

Hathway Cable & Datacom Ltd.

Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2600 1307  
+91 80 4122 8950  
+91 24 0248 8555  
+91 24 0247 0766  
+91 75 5276 0600  

Additional info

Allahabad

Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001

Tel : +91 53 2240 0342



Aurangabad

Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0247 0000; +91 24 0248 3555



Aurangabad

Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0248 6773



Aurangabad

Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0661 6000



Bangalore

Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042

Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957



Bastar

C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,

Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001



Bhilai

Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023

Tel : +91 78 8406 2108, +91 78 8405 0285



Bhopal

6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal

Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082



Bilaspur

Ware House Road, Bilaspur (C.G.) 495001

Tel : +91 77 5240 0666



Chandigarh

SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022

Tel : +91 17 2464 4804; +91 17 2464 4805



Gwalior

Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001

Tel : +91 75 1409 2118



Hyderabad

3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029

Tel : +91 40 6646 3456

Fax : +91 40 6666 7285



Indore

4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,

Indore 452008 (M.P.)

Tel : +91 73 1423 2001; +91 73 1423 2002

Fax : +91 73 1400 1448



Jaipur

10,J. L. N. Marg, Jaipur-15

Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623

Fax : +91 141 270 3919



Jalandhar

Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)

Tel : +91 18 1507 7030; +91 18 1507 7040



Kangra

Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061

Tel : +91 18 9423 4034



Korba

Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677

Tel : +91 77 5924 6801



Lucknow

14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001

Tel : +91 52 2408 2008



Mumbai

B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013

Tel : +91 22 6662 3333

Fax : +91 22 2493 3355



Mumbai - Andheri Hyde

603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071

Tel : +91 22 6774 2500

Fax : +91 22 6774 2400



Mysore

No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020



Nasik

2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002

Tel : +91 25 3252 0330; +91 25 3252 0310



New Delhi

AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

Tel : +91 11 6165 6655

Fax : +91 11 2618 8547



Pune

3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004

Tel : +91 20 3025 2100

Fax : +91 20 3025 2130



Raipur

Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,

Raipur (C.G.) 492001

Tel : +91 77 1258 2278



Vijaywada

D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2

Tel : +91 86 6666 882



View More Information...

Customer satisfaction rating
32%
Complaints
5133
Pending
0
Resolved
1528
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway related photos (1511)

Hathway Complaints & Reviews

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Hathway / Gujarat Telelink [GTPL] — GTPL Hyd failed to provide new connection and not initiating refund

 SudeepPirangi on Oct 18, 2020
I'm a resident of Hyderabad, Telangana. I have applied for a new connection with GTPL Hyderabad, I paid 3200/- for a 50Mbps...
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 harshit3112 on Oct 18, 2020
I wish to terminate my hathway broadband account [protected]

I have have been paying money for th einternet but there has been no internet service even after repeated complaints for over a month now.

Complaint Status


[Oct 18, 2020] Hathway customer support has been notified about the posted complaint.

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    Hathway — Refund of Hathway broadband activated plan without modem router instalation [Resolved]

     nd619 on Oct 17, 2020
    Hi All, I have subscribed for hathway broadband connection on 04 october 2020 by paying Rs- 607 for 1 month. Everyday I was...
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    Hathway — Frequent internet down harassment

     artimore on Oct 17, 2020
    Ac number [protected], every week there is an problem with Hathway when we registered a complaint there's no resolution, they...
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    Hathway — Hathway broadband connectivity issues

     Alsh on Oct 17, 2020
    I'm a Hathway broadband customer for last 5 years. And during this period I mostly had issues with internet speed and they...
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    Hathway — Hathway not resolving Issue since 4 Days

     abhig004 on Oct 16, 2020
    Hi, My Modem Adaptor has stopped working since 4 days. SLA was 24 hours which is already breached. There is no response from...
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     hathwayuser on Oct 16, 2020
    My account number is [protected]. I have paid Rs 2831/- for starting a new Hathway broadband connection on 5th October 2020. The service guy could not set up the hathway cable in our society for 3 days so I cancelled the service on 8th October 2020. I still have not received my refund back of Rs. 2831/- which I had done through my credit card. It has been more than a week now.This is very frustrating!!!

    Complaint Status


    [Oct 16, 2020] Hathway customer support has been notified about the posted complaint.

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      Hathway — Net connectivity

       prasad2003 on Oct 15, 2020
      Iam prepaid customer if Hathway broadband. Since October 8th 2020 I hane no net connectivity. I have made complaints. Every...
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       niral999 on Oct 15, 2020
      I was very happy with the service, but with shifting my house i couldn't transfer the connection
      But calling and spaming made me hate this company from the core
      Complaining in every possible ports couldn't solve the problem.

      Complaint Status


      [Oct 15, 2020] Hathway customer support has been notified about the posted complaint.

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        Hathway — Getting frequent calls and sms from Hathway to renew..............

         praveentpt on Oct 15, 2020
        I have disconnected the hathway broadband because of relocating to different part of chennai. I have called to customer care...
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        Hathway — Delete my number from Hathway

         Adabala Mani Ratnam on Oct 15, 2020
        Hathway - You are irritating customers like anything and this is enough, kindly delete my number from your system.!
        br...
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         cvarad96 on Oct 15, 2020
        I have disconnected hathway for over a year now!! I have told them to remove my data from their system, told them to stop calling, still they don't listen. They're annoying and troubling by calling me again and again by using different numbers.

        Complaint Status


        [Oct 15, 2020] Hathway customer support has been notified about the posted complaint.

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          Hathway / Gujarat Telelink [GTPL] — Internet not working since 10 days

           pria45 on Oct 15, 2020
          I have registered my first complaint on 5th Oct, 2020 with complaint ID - 6947561.The customer care executive told me that...
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           Karthik Eswaran on Oct 14, 2020
          For the past 2 months Hathway broadband has had an issue where the youtube app will stop loading anything. I had raised a ticket for this and they axknol3that it SS a problem on their side but nothing has been done for over 2 months now. They keep closing my tickets saying issue is resolved without even checking with me.

          Complaint Status


          [Oct 14, 2020] Hathway customer support has been notified about the posted complaint.

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            Hathway / Gujarat Telelink [GTPL] — Broadband not working from last 5 days

             thakkarparth on Oct 14, 2020
            I have complain about internet not working on 11th October and they have automatically closed complain that without visited...
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            Hathway — Request for Service Termination [Resolved]

             Natraj Krishnan on Oct 14, 2020
            Hi My Hathway customer no is [protected]. I am fed of Hathway issues and the internet speed and it really sucks up like anything....
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            Hathway — Frequent Disconnect and Low internet.

             nihalani_girish on Oct 13, 2020
            Issue: frequent Disconnect and Low internet.
            follow up: multiple times.

            Reason: Faulty Modem
            Request:...
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             Arjun399 on Oct 12, 2020
            I have took 100Mbps speed pack worth of Rs. 2124/- and Hathway activated 50Mbps pack worth Rs. 1766.46/- I paid Rs. 2124/- and there is no refund of Rs. 356/- While, I call to customer service number they keep me on hold for long time and they hangup the call. No response from any one of Hathway Broadband.

            Complaint Status


            [Oct 13, 2020] Hathway customer support has been notified about the posted complaint.

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               Pankajdata4u on Oct 12, 2020
              Hi

              When I took Hathway broadband service they tell me that I have to purchase so I bought it by paying more than Rs 3500.

              Now on closure when I raised request 04102020M457865 to close the connection no body contacted back and request was automatically closed .

              Then I contacted the person who has installed the device to deactivate the account as bill was getting utilized and unnecessary amount was added in account.

              It's very irresponsive behaviour from Hathway. Now because I have to shift so I have taken modem with me.

              Don't know what to do?

              Complaint Status


              [Oct 12, 2020] Hathway customer support has been notified about the posted complaint.
              Hi Hathway,

              Even after asking to disconnect connection twice through their request portal via request Id attached, I am receiving bills for this month. I will not pay anything as I am not using your connection since last month 4th October 2020. I had already changed the city so please close my connection with Id [protected].

              Thanks

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                 dbahubalindra on Oct 12, 2020
                I am so fed up with almost 15 to 20 calls everyday from hathway despite numerous requests. I am a depression patient and on the verge of .losing my job because i get non stop calls from hathway while i am on meeting due to which, i miss information being said during the meetings.

                I WILL BE FORCED TO FILE A LAWSUIT AGAINST YOU IF THIS DOESNT STOP.

                Complaint Status


                [Oct 12, 2020] Hathway customer support has been notified about the posted complaint.

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