[Resolved]  Reliance Broadband Wimax — Refund amount not yet received

Reliance Wifi — Non Refund

I had recently applied for a Reliance Broadband connection. One of the sales representatives had come to my house to collect the relevant documents and collect the cheque for Rs 500/-. The installation engineer came to my house on 08/07/08 for completing the installation. However he was unable to install as there was not enough signal strength in my area. He left saying that since he could not do the installation he would file a report the same day based on which my cheque would be sent back to me.
However on checking with my bank I find that the amount has been deducted from my account on the 12th of July.
On checking with the sales representative I got vague answers like- 'It is not my responsibility Sir...", " I cannot do anything to help". It is now nearly 4 months since I have communicated this to Reliance. Everytime I write a mail I get an automated mail with the assurance that the matter is being 'escalated'.
It is a shame that one of the largest organizations in the country can actually get away with stealing from consumers.
This should be a warning to all those who want to interact with Reliance. They are thieves and you interact with them at your own peril

Reliance Wifi — Not collecting the WIFI Instrument and charging the customers

Hi,

I am a RELIANCE WIFI customer, I had used the services for 3months and paid all the bills.
Every month there is some problem atleast for 5 days in a month.
So I had disconnected the services on 14-OCT-2008, from that date to till date atleast I have raised 10 complaints (as per my knowledge), nobody from reliace had turned up for collecting the instrument... till today morning..

One executive came and collected the instrument and told your connection will be cancelled... I thought ok...

By today afternoon I had received a legal notice from
L.V. Vijay Shankar & Associates today, which is dated 12-JAN-2009.

By seeing this I was shocked...

I had chain of mails which I had sent to customer care and nodal officers from 14-OCT-2008 to till date, by specifying that nobody had collected the instrument...

What I need to do...

Thanks,

Be careful when taking any connection purticulary post paid ...
Ask what is the process for cancellation...

Make sure that your connection is cancelled and closed or else in future you may receive legal notices for not returing the WIFI instrument...

Hi,
Pitty on ur mental torture.U people using net connection while sounding the billing error early would have preferred a registered post protest., otherwise the companies will have tendency to crab how much money they! can from the customers.In ur case better escalate this matter to media by conducting a PREESS MEET.Many people join ur folded hand and even prepare for DHARNA in front of RELIANCE BROADBAND OFFICE.
First send a legal notice asking compensation for ur mental tortue and harrassment.Relax face them in court of law.Justice never fails.

Reliance Broadband Wimax — Outrageous Bill

I chose broadband service from Reliance before 1 year and I was getting a bill of Rs.850 per month initially, after few months I started getting bill as Rs.3, 000 and Rs.4000, and I also paid those bills trusting Reliance billing system.

Two months back I got a bill for Rs.10, 000 which made me wake up and I started the research to find that 5 data transactions were not made by me and that was collectively for Rs.8, 000.

I raised ticket over ticket calling up their customer care, but in vain, they did not bother even to give a call back, but the tickets were closed as correct bill issued.

My internet connection was deactivated on 19/12/2008 for non-payment of bill, then got a pleasant (trying to convert my shock L) surprise from reliance in the next bill for Rs.1, 39, 488 and again I could see data transfers post to the date my account was deactivated.

Is Reliance a victim of hackers or is their billing system so worse?

Shall I produce this to TRAI / log a consumer case for incorrect billing and have their billing system properly commissioned by TRAI?

I believe IT Press media would be more interested to excel in to this, which would be the right press Hindu / Deccan / Indian Express / Times of India?

Please give me an email ID of such people who are hunger enough to take this news.

I was googling to find reliance escalation contacts and happen to see many customers have the same kind of complaint in the link below:
https://www.consumercomplaints.in/complaints/reliance-broadband-c21911.html

So identified this issue as a common issue and would confirm that reliance billing system is worst.

Select a attorney who can handle this sort of cases and the entire amt should be waived along with compensation

The people who r chasing the time found no time to think abt preferring a coplaint.Shall i sue against the company in the interest of such people along with Human rights commission.Can the Hon court take the customers case at its own descrition for redressal of customers.

Broadband Connection — Amount not refunded

Hi Sir,

My Name is naveen and i am a resident of Noida in B 111 sec 55 NOIDA. I had made a payment of Rs 350/- Twice to the Airtel Executive to get an Airtel Broadband connection at my home.At that time the executive told me that he will intalled connection with in 24 hours of the payment.But after a long wait they told me that its not possible to install the connection at sec 55 due to some technical problem. Also they told me that you will get your whole of the amout back(Refund via Check) at your Doorstep with in 15 days..But till yet after a month and half i had not received even a call nor my refund amout check of 350+350=700/- at my doorstep.
I request you to please refund my whole of the amount ASAP. I am sending you the details of the executive from the Airtel who had receieved my cash,

1) Amardeep Chaudhary:(Executive Airtel Noida) :[protected]
2) Harkesh (Executive) Airtel Noida :[protected]

I am also waiting to hear a call from your custom care executive regarding the issue before i went to the Consumer court in NOIDA.

Regards,
Naveen Kumar Gill
B- 111, Sector 55
NOIDA Uttar Pradesh
MBL: [protected].

HOME/350 — BROADBAND

SIR
I AM CUSTMER OF OF B S N L AND MY LAND LINE NO. OF [protected] WHEN I HAVE TO TAKEN THE BROADBAND SERVICE THIS NO. WHEN I USE THE INTERNET FROM THIS SERVICE THEN SOME NOISE WILL BE CREATE IN MY TELEPHONE . AFTER THAT WHEN I DISSCONECT INTERNET THEN IT WILL BE OK. THAT REGRAD WHEN I COMPLAIN IN EXCHANGE THEN EKMA S D O SAY ME. YOUR MODEM IS NOT WORK PROPER WAY. AFTER I CHEK MODEM AND MODEM IS OK . FROM THAT I COMPANY I PURCHASE . BUT PROBLEM IS NOT SHUT OUT .
YOUR:
SITARAM SINGH
PH: [protected],
MO, [protected],
VILL- GANJPAR, P.O-EKMA,
P.S- EKMA, DIST-CHAPRA,
STATE - BIHAR,

Reliance Broadband Connection — Refund Amount not received

Dear sirs,
This is bring to your notice that I have forwarded my complaint to Reliance on Sep 20, 2009 through Email
and more then 8 time reminder given through tall free number and through Email.
I am stationed at Vadodara, One day the field rep. of reliance has contacted and promised for Broadband
connection to be installed within 3 days and collected Rs.2206/- cheque bearing serial No.785285 o[censored]BI in favor of RCIL as a six month advance rent.same has been debited from my A/c and Credited with RCIL.
Till date they have not provided broadband connection,Since the technical dept. informed that the the
connection not possible in my area, I request for my Refund Amount more then 70 days passed Why they
are not sending my amount ?
Following detail for your information:-
1) Mr. Ajay Rana (M) [protected] field Rep. contacted me on 18th Aug.2009
Cheque and all formalities on 19th Aug. 2009
2) Mr. Nilesh Patel (M) [protected] Sales Executive Vadodara informed on Mobile
3) Mr. Prakash Jawal of Broadband Customer Care informed on 20th Sept.2009
4( Mr, Cinmay Dastane " " " E mail on 22nd Sept.2009
" " " on 24th Sept.2009
5) Mr. Vevek Dhanak Of Ahmedabad Gujarat Circle Office Contacted
6) Mr. Amir AheshanAlli Tech.Dept Vadodara regrete connection is not possible.

From last 60 days I am moving pillor to post till date my refund amount is not received.

with the request please take the issue to the concerned and do the need full at your end.

Meanwhile, thanking you,,,,

Yours Faithfully
Rohit Domadia

Reliance Broadband — not provided connection and not refunded installation amount

I had applied for connection for reliance broadband conection for Rs.1049/- on 03/10/2011. I had provided a cheque of my IDBI bank. they withdrew the amount from my account and later told me that there is no feasibility in my area and told that will refund the amount by sending a cheque to my address, and after 3 months i received a cheque in other persons name, i tried calling the executive who gave me the connection but his number was switched off. I dont know whom to contact now all I have is the receipt that the sales executive of reliance broadband gave me.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care