Hello,
I am Chirag Fanse, Vodaphone customer, for more than 1 and half year. I am using Vodaphone internet using Vodaphone dongle(K3-770Z) and my Vodaphone number is [protected].I have problems in your service. Many times my internet connection gets disconnected or many times it gets connected but web pages are not loaded. I can not upload any files in mail just because of slow service and I have to go to cyber even though I am paying for internet. I have already raised multiple complains(More than 10) but nothing is proving worthy. Your executives just keep giving me false promises every time. Vodaphone technical engineer(After series of complains) also visited in last week but he was not giving any clear statement. When ever I open mail in gmail, it shows slow internet connection error. The same error also faced your technical engineer. I have also spoke with nodal officer many times but still no result. I asked nodal officer(both in written by mail and verbally) to provide me all the details of my complains like complain number, complain date and the resolution status SO THAT I CAN RAISE MY CASE IN CONSUMER COURT AGAINST VODAPHONE but your nodal officers are not providing those details too. Every time I asked for resolutions and your executive said my phone was not reachable so they could not solve my complain. I have already told with each complain that I am using Vodaphone sim card for internet purpose only and gave them alternate number.
My last complain was supposed to be get resolved before 12th Aug-2013 as said by your executive but today its 23rd Aug-2013 and still the problem is same. I have lost so much money either in calling Vodaphone(I have to call from alternate number) or in Vodaphone 2G recharge.
I want reason why my complains are not getting solved and all my previous complain details like complain number, complain date, resolution status.
My alternate contact number is [protected] and my mail ID is [protected]@gmail.com Was this information helpful? | 
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