Burger King — Confusing menu and misleading practice

Address:

Pune

First of all, I do not eat all this junk food of burgers and pizzas. Still recently I checked out Burger King in pimple saudagar pune. On their menu, there are 2 items Veg Whooper & Boss Whooper.
I ordered Veg Whooper. The person at the counter asked, normal or spicy. Obviously I have ordered Veg Whooper so the choice is expected to be within the same product. i.e. Veg Whooper normal or Veg Whooper Spicy.
I said spicy and when I checked the amount they were charging me price of Boss Whooper. When enquired they said spicy is boss whooper.
Well that does not add up correctly. It’s their norm to consider spicy = Boss whooper but the menu does not say so. This is a way to confuse customers and try to sell them higher priced items.
I cancelled my order.
Then another person came as asked for feedback. Well what? And where I was supposed to give feedback! Then he said go to Google and give feedback. Again that does not add up! Set up a feedback system and get customers mobile number (if they are willing to share) and send a feedback link to them and hope they give feedback. Do not insist for a feedback while one is in the restaurant and not yet done with the order!

Yeh sab bade brands ka dekhava hai, product main koi dam nahi hai!

Eating burger = empty calories adding to your weight and getting no good nourishment!