Af Metro Home Appliances
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Af Metro Home Appliances Complaints & Reviews

P
Parvathy Giri
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Defective Refrigerator

Address:12th cross, Pillana Garden, 2nd stage, Venkateshpuram, next to Manahil school, Bangalore, 560045
Website:www.afhomeappliances.in

We had purchased a 160 litres Kelvinator single door fridge from this particular dealer(AF Metro Home Appliances). The fridge worked for 2 days and then we had to call for repair work and was told by the technician that there's a problem with the cooling system and that they'll fix it, because that was in their policy. Since the lockdown up until now they have not responded to any of our calls and the fridge lays not usable at home taking...
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unknownA
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Bad After Service - Fraud

Address:Bangalore

We purchased a fridge and a washing machine, first the delivery guy came a day later as promised and then the lockdown happened.

The delivery person said that keep the fridge on for about 3 hours and then it will start cooling which never happened.

We contacted them immediately to which they replied that due to lockdown we can't come and that we understood.

But even when the lockdown has eased...
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Nidhi Anil
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bought a second hand fridge, not working

Address:12th Cross, Pillana Garden, 2nd Stage, Venkateshpuram, Next to Manahil school, Bangalore- 560045

We bought a second hand fridge through olx from af metro home appliances. We had specifically asked for 4 start rating and above the guy we spoke to (Arbaz) promised the fridge is 4 star at the price of rs.7000 and confirmed next day delivery. Fridge was delivered on 5th may evening after so many follow ups. The people who delivered were mohamad (Attaching the mygate entry photo) and the owner abdul as introduced by himself. Our old fridge...
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Address:#2, 15th cross, 1st D main road, MTS layout, member ups Niagara,, 560060

I purchased kelvinator mini fridge from a metro home appliances, #58, pollyanna garden, 3rd stage, 2nd cross, opp. Bill masjid main gate, arabic college, bangalore-560045, [protected]@gmail.com on 17/02/2020 they delivered faulty not cooling fridge, they assuring 3years warranty and 70%buy back, from one month i'm calling every day to attend the problem, but they say today i'll coming, but they will say can i come on 10pm they not have...
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Nidutt Bhuptani
from Bengaluru, Karnataka
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servicing and product quality

Address:Bangalore, Karnataka, 560017

So i have been calling the manager of af metro home appliances regarding a washing machine i brought from him. The machine is broken since a month and they had promised servicing. However they don't reply to calls. And when they do, they say they will call back or send a tech guy next day. Most ridiculous service. Please don't buy from here. Need such scammers to close down...
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P
Poulomi Kundu
from Mumbai, Maharashtra
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refrigerator not working

Address:Bangalore, Karnataka, 560076

Bought a fridge from this company. They sell bad condition appliances. They only fraud people by saying good condition fridge with 3years of warranty and free delivery. Fridge is not working. They only keep saying will replace it and on the day of delivery they stopped responding to calls and messages. They only loot people hard earned money. If you say that we will raise a complaint to police or consumer forum they only make laugh of it...
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R
Rex7990
from Shimoga, Karnataka
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refrigerator issue

Address:560076

We have purchased second hand refrigerator from af metro home appliances,
Got information of af metro home appliances from olx. So i spoke to the person (Mr arman, mo.[protected] and then visited the store.

Terms and condition:
They will deliver freeze within 24 hours, with all parts properly functioning, also with polish outside and complete cleaning inside. And also he explained that if find any damage in...
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M
maddy13579
from Bengaluru, Karnataka
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damaged products delivered

I bought a washing machine and a fridge on 28.07.2019 from a dealer named af metro home appliances deals in second hand home appliances situated in bangalore.
Samsung washing machine | 6.5 kg and a whirlpool fridge 190 l

The company guaranteed 3 year warrantee on the products and free delivery.
At the time of order i saw that fridge two tyres was not there and washing machine one front tyre was not there and...
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Sanish K Mathew
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool fridge not working from the day of delivery

Address:#58,Pillanna Garden, 3rd stage,2nd cross, Opp Bilal Masjid Main Gate, Arabic College, Bangalore -560045, Bangalore, Karnataka, 560045

I had brought a fridge from them on 01/05/2019, which has not worked at all even once after i switched on. So immediately i called their manager mohammed and asked to take the scrap of fridge and refund my money. He promised (Fake) he will exchange the fridge but will be delayed. However, they were too fast to deliver a faulty fridge and get my money. Nowadays they don't even pick my call. They scam through online, especially through olx....
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Kartick Kantimahanti
from Bengaluru, Karnataka
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fraud company and very unprofessional and biggest liars

Address:AF METRO HOME APPLIANCES 58, Pilanna Garden 3rd Stage, 2nd Cross, Opp Bilal Bangalore 560 045, 560045

I bought a washing machine from them on 13th April 2019. after delivering the product they ask me to get the connections done from the plumber for the pipe inlet to washing machine. They tuk full payment by promising me that they will do any help if washing machine doesn't work after connection of water inlet.

I got it done in the evening by the plumber and later when I switch on the washing machine it was not working. I called...
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Samyak Srivastava
from Harihar, Karnataka
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fridge not working from 1st day

Address:58 pillanna garden 3rd stage 2nd cross, opp Bilal Masjid main gate ,Arabic college 560045, Bangalore, Karnataka

We have bought fridge from af metro home appliances on 20th feb 2019 from then till now we are following up with them to replace it or repair it but no one is giving positive revert. Either they will not pick our phone or there mobile will be switched off.
We are in touch with mr imraan (Store guy) he is just giving some date every time but not delivering....
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A
Aks@03
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:#58, Pillanna Garden, 3rd Stage, 2nd Cross, Opp. Bilal Masjid Main Gate, Arabic College, Bangalore, 560045

I had purchased a refrigerator from AF metro home appliances and they provided a 3 year warranty period for the refrigerator. First of all they did'nt bring the vegetable tray at the time of delivery. When i informed the manager, he said he'll deliver the tray the next day. It has been more than 6 months but they have'nt delivered it yet, inspite of calling again and again.

Two days ago, the refrigerator started showing some...
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Ankita Thakre
from Bengaluru, Karnataka
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fridge

Address:#58, Pillana Garden 3rd Stage, 2ndcross, opp Bilal Masjid Gate, Arabic College , Bangalore, 560045, Bangalore, Karnataka, 560045
Website:[email protected]

We bought a fridge from af metro appliances, banglore via olx but the fridge was not in working condition. The seller is not responding to calls despite promising 3 years of warranty and free service. The seller is fraud, even though it shows olx certified. We have the receipts from seller and chat history as well. Its been 3 months now we are continuously trying to contact but no luck till now....
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saravanan AM
from Hyderabad, Telangana
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bought second hand fridge, but not working

Address:Bangalore, Karnataka, 560082

I have bought a second hand fridge with them. It was not working. After two months of marathon call they have replaced with the other one. That also not working. I'm calling them from last 2 months. No one is responding. They are telling that manager is not there and owner is not there. Twice one guy picked the call and told that they will come and take. But no response after that. I want the money to be refuded....
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J
J
from Mangalore, Karnataka
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faulty refrigerator

Website:www.google.co.in/maps/place/A.F+METRO+HOME+APPLIANCES/@13.0114561,77.6144905,17z/data=!3m1!4b1!4m5!3

This is a sham company I found on OLX, unfortunately didn't know at the time. Sweet-talkers. Sent me the second-hand refrigerator. It worked for 6 days, and never worked after that. After much begging, "technician" came 2-3 times. It never worked. Now won't pick up calls, take back the refrigerator.

This is the address - #58 pillana garden 2nd stage 2nd cross opposite to bilal masjid main gate, Nagawara Main Rd, Pillanna Garden,...
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Aditi Sh
from Bengaluru, Karnataka
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after sales customer service

Address:560087
Website:www.afhomeappliances.in

We ordered a washing machine on 4/12/18 from a dealer named af metro home appliances situated in bangalore.
Samsung washing machine | 6.2 kg

The company guaranteed 3 year warrantee on the products.
After using it for a month it turned out that the washing machine had a damaged motherboard due to which it stopped functioning and we called them to register a complaint for it and get it repaired asap.
The person...
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