Aille R Store
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Aille R Store Complaints & Reviews

K
Khush.2.6
from Delhi, Delhi
Jul 20, 2023
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Scammed by the website

Website: Sparrow.in

The same goes for me, I had placed an order a month ago and there is no response or any information regarding my product. Paid 3k and now I think I’ve lost all of it. I’d like to lodge a complaint and for that I might need everyone’s help who went through the same mishap.
Kindly reach out to me-[protected] on this number...
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C
Cybill Britto
Jan 27, 2023
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Ailler SCAM

Address: Kailash tower , greater Kailash colony, Jaipur
Website: aillerstore.com

I ordered a dress from this site https://aillerstore.com on 5th dec 2022. Paid 2k, order number J072276. I've tried emailing calling and trying to call and message on Instagram but no response from them . They are scamming people online by portraying that they are an online store....
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jaswanti_h
Sep 12, 2022
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Website: Aillerstore

I have made the payment for a product but haven’t received it and plus have not gotten any update or reply from them till date
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    L
    Leone gomez
    Aug 12, 2022
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    It’s been a month I have ordered that heel Price 3680 after seeing the reviews I have ordered I tried to reach those costumer who gave review but they were not replying and ailler store also not responding messages and emails I don’t want the product I want them to refund my money back. Please help me out.it’s a lot for me 3680 I have collected to buy that heels.
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      Y
      yaksha airy
      from Pithoragarh, Uttarakhand
      May 28, 2022
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      Address: Jaipur

      I ordered a bag on 13th of april from this store.the money was paid online on the day of order placement. It's been almost 2 months now and i haven't received any information or update from their site. I want refund for my order ASAP.
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        K
        kalindimehta
        from Panchkula, Haryana
        May 28, 2022
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        Resolved

        Order not received and have made advance payment of 6434

        Address: Kailash Tower, Vidhan Sabha Rd, Greater Kailash Colony, Tonk Road, Jaipur - 302015
        Website: aillerstore.com

        So I purchased 2dresses from https://aillerstore.com/ its been a month since I have received any update from the aille r store regarding my dresses. The helpline no. doesn’t work they never replied to any of my emails.
        I need a refund I don’t need that order anymore because I don't think I will receive it as this site seems to be a fraud I need my money back.

        Date of order placed- 2 May 2022
        order ID - #1921br...
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        Z
        zeno hujon
        May 20, 2022
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        I ordered a dress online on the 28th of April, expecting it to reach just a week after but it’s been almost a month and still no updates. I have tried calling the given number and emailed too but no response. I believe I have been duped and I wish to help people be more aware of this “brand” and it’s fraudulent ways so they can stay away from making mistakes such as I had.
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          S
          May 18, 2022
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          Website: Ailler R Store

          I had placed an order on this site on march 9 2022, worth rupees₹ 1930, order no is
          #1829, I haven’t received order yet . I have paid the amount online.They wont reply to any of my queries on the website. They have cheated me . I have to raise an issue and charge a complaint against this website!
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            B
            Bngam Doji
            May 15, 2022
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            I ordered a dress in 9th of april which i didn't receive it till now...its been months already, i tried to contact them through email but did not receive any information about the order and i already paid the amount...my order status still shows unfulfilled... please do something about it
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              M
              Mssnaf7875
              from Pimpri-Chinchwad, Maharashtra
              May 8, 2022
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              Address: Pune
              Website: aillerstore.com

              Order #1865 satin dress. I had placed order and made payment on 30 april. Then after enquiry I got mail on 13 april regarding delay. After that after multiple enquiry I am not getting any replies from their customer service. Their site their mails, their instagram. I want refund of 1900 rs
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                S
                shruthi Patlolla
                May 2, 2022
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                I ordered the product at aIllerstore on 8th April 22, but til now no update from their end . I tried to reach them through mail & even Instagram but no use .
                I paid the 2393 Rs for dress.
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                  Y
                  yaksha airy
                  from Pithoragarh, Uttarakhand
                  Apr 26, 2022
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                  Website: Clothes, shoes and accessories

                  I ordered a purple baguette bag on April 13 from this store...i paid the money online.. It has been over 15-16 days since I placed the order there is no information on the whereabouts of my order. I have already sent 4-5 mails on their mail id but there is no response. As I can there are many complaints here on this page regarding the same.. This store should either respond to the complaint of customers and given them refund or this store should be officially be declared as fraud and shut down as it's of no use.
                  Very much disappointed.
                  Kindly respond.
                  May 03, 2022
                  Updated by yaksha airy
                  I still haven't got any response from their site.
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                    N
                    nanss
                    from Moradabad, Uttar Pradesh
                    Apr 20, 2022
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                    Website: aillerstore.com

                    My order number is 1857
                    I have placed this order on 26 march and still haven’t received any updates not able to track my order as well
                    Sent multiple queries to their customer support, mailed them also but no one replied back
                    Horrible
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                      R
                      Riniam Adam Nabam
                      Mar 24, 2022
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                      Website: Aillerstore.com

                      Hi, this is riniam, I ordered a shoe from ailler store on 8th March and haven’t received any update or any news from their end . Have been mailing them and messaging them on Instagram but they aren’t responding. I even commented on their latest post but instead they kept deleting my comment.
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                        K
                        Karthika V J
                        Mar 6, 2022
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                        Website: aillerstore.com

                        I ordered a dress (order number 1814) and never received any. There has been no response either.
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                          Chaitali Wayakule
                          Mar 2, 2022
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                          My order no #1771

                          Ordered dress on 4th Feb 22.
                          It never came. It was a birthday dress so i spent good amount of money on it.
                          The page stopped responding on instagram..no response to emails as well.
                          There is no way to get in touch with them.
                          Dont buy anything from them.
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                            S
                            Sharanya Singh
                            Feb 18, 2022
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                            Website: aillerstore.com

                            Hi

                            Order ID 1781. I ordered a dress around 10-15 days ago from Ailler store. I have no way of tracking the order. I don't know when it is going to get delivered. I wrote several emails to customer care. Still haven't received one single response. Either you give me a proper Tracking ID and provide enough details as to when it will be delivered or just give me the refund please.
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                              V
                              Varsha01
                              Feb 11, 2022
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                              I have placed an order #1770 through the site on 2nd Feb, 2022. They had only online payment option . After payment was done, they just disappeared. I tried contacting them over mail and customer support chat but there was no reply. The status of the order has not changed till today. Its a scam and please help me getting my refund.
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                                C
                                Cheshta nandal
                                from Noida, Uttar Pradesh
                                Dec 1, 2021
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                                Address: Jaipur Rajasthan

                                I ordered a dress from them on 10th October which was delivered to me on 1st December'21 after like literally hundreds of messages and calls. The worst of all the product is defective and they are not responding or updating me about their return/exchange/refund policy. Plus the material mentioned on the site was satin but it isn't satin. I've also mailed them regarding the same.
                                Hey, I do not even have a contact number to call or message on. I’ve been waiting since over a month and it’s literally my worst online shopping experience.
                                Could you share the contact with me, if you have any?
                                Thanks and sorry for your experience too.
                                Khush.2.6's reply, Jul 20, 2023
                                +91 93518 82603
                                This is the number on their website but nobody picks up
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                                  A
                                  Ankita Hoon
                                  Nov 26, 2021
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                                  Website: aillerstore.com

                                  Hello,
                                  I ordered a pair of heels of ₹2039 on 9th october 2021 order no. Is 1535 but I haven’t received it. I haven’t received any update on my order and the afterShip app is still just showing order confirm. I have sent several mails to the to your give support mail according to which my order was to reach Jaipur warehouse 3 weeks back. I haven’t received any updates since then. I have sent several mails now but there is no response which highly unethical.
                                  I would like to the status of my order and be contacted about it as soon as possible.
                                  Thank you

                                  Ankita Hoon
                                  New Dehi
                                  Here are the proof of my order.
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                                    P
                                    Pooja.arya
                                    from Mumbai, Maharashtra
                                    Nov 23, 2021
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                                    Website: aillerstore.com

                                    I placed an order (Order #1570) for a dress named 'Floral tube top halter slim suspender skirt dress' from your online store on 20th October, 2021. I have paid the amount of Rs1840/- in advance for the same.

                                    It has been almost a month (21 business days) and my order is still not ready to be shipped. The website only says the order is confirmed and I will be notified when it is ready to be shipped.

                                    I demand an update on the status of the product and a definite date by which I will receive it.
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                                      G
                                      Geeta Kaura
                                      Nov 18, 2021
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                                      Website: aillerstore.com

                                      The order for a pair of sandals was placed on Oct 23 and an amount of Rs. 2969/- paid for it. A reminder mail was sent on Nov 16. There has been no response to the mail. The chat feature on their website also does not work. And no contact number has been given by them as well.
                                      Attached are the emails confirming the order and the reminder sent.
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                                        C
                                        Comic Cool
                                        Aug 30, 2021
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                                        Website: aillerstore.com

                                        I had placed an order on 22nd august and its been so long i haven’t gotten any updates
                                        I also tried contacting them on all places which they provide. I never got any reply, i dont know what to do i just want the package delivered asap
                                        My order number is 1400.
                                        Geeta Kaura's reply, Nov 18, 2021
                                        Was your order delivered or did you get a response? Is it a con website?
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                                          G
                                          geetika0212
                                          Jul 29, 2021
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                                          Website: aillerstore.com

                                          Hi, there!
                                          I ordered a baguette bag from “Aille R Store” on 26 May, 2021. It’s been more than 2 months already and I haven’t received it yet. Their Instagram account holder told me that I will receive the order within 12-25 days but I didn’t. I complained them about my issue on their website and their customer support emailed me on 23 June and said the order will reach by the next week. It should have been reached by now as they guys told me. I’m sending my queries again and again but I haven’t heard back from them. And I still haven’t received it yet. My order number is 1163. I even paid an amount of ₹1062. Could you please help me get my refund back or my order ASAP?
                                          Jul 29, 2021
                                          Updated by geetika0212
                                          This is the proof of my order.

                                          Hello geetika !
                                          The money for this order has been refunded, as per our policy in case of any transit delays - AILLE R STORE is not held accountable for which you can refer to our shipping policy
                                          ( https://aillerstore.com/pages/shipping-policy-1), still we understand the delay matter and we issued refund for this order - The proof is attached and we would appreciate if customer Geetika also acknowledges it.
                                          Thankyou
                                          Hello,
                                          The resolution for this subjected issue is already provided by our team by refunding the amount for the order, moreover the delay was caused due to IT transits and in case of any courier company or government transit delay - AILLE R STORE is not held accountable for which you can refer to our shipping policy . The proof that the amount has been refunded has been attached and we would appreciate if customer Geetika also acknowledges it .
                                          Thankyou
                                          Regards
                                          MISHA
                                          MANAGER AT AILLE R
                                          I have also ordered a dress order number 1425 on 31st august and i have no updates on shipping or any other details so kindly get back to me on this issue
                                          Similar situation with me. Order a dress and made the payment. Order no.1710 and still haven't received any updates at all.
                                          I need some sort o[censored]pdate on my order or refund my payment.
                                          Hi,

                                          I guess its a scam or something. I placed my order on 2nd Feb, 2022 and since then I have no updates .I tried contacting over mail and chats, but haven't received any response. They have just ghosted after taking the payment. Order number --1770.
                                          I am not sure whether I will get the product. Better refund the money.
                                          Hi,

                                          Been facing the same issue as others. My order ID is 1781. Extremely horrible tracking and customer care service. I have no way to track the order. Not even sure when they are gonna deliver. I tried contacting the customer care several times but still got no response. Either provide me with the status of deliver, or refund my money. Feels like a scam completely!!!
                                          I ordered a dress online on the 28th of April, from this AILLE R Store and was expecting it to reach just a week after but it’s been almost a month and still no updates. I have tried calling the given number and emailed too but no response. It’s a little sketchy for your only website phone number to be switched off all the time so I believe I have been duped and I wish to help people be more aware of this “brand” and it’s fraudulent ways so they can stay away from making mistakes such as I had.
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