Allen Solly Complaints & Reviews

While purchasing Alan solely clothes we get bonus points to our cards... This benefit will added to our next purchase.. How can you say that our credited points will expired... This is clear cut cheeting...It's our money..you have no rights to say like this... Occasionally only we buy dresses... Our money and our points.. Just remember that... It has no expiry date till we die...oky

I had bought two pairs of trousers from the Allen Solly showroom at south city mall, kolkata for Rs 2499 each.
It has hardly been a month and I have worn those trousers for nothing more than 3 times till now.
The black colour trousers have have completely faded it's colour and turned brown from the part near the thighs.it looks as if it is years old.and the grey trouser has started to loose it's stitch and thread is coming out from a lot of places.
Is that what is spend 5k for?
Horrible quality.
Please do the needful and contact me for further actions to be taken.

I have ordered an Allen Solly Black Reversible Belt Color : Black, Size :L costing Rs.1499 under discount as per Order No. 2542399 on 26/12/2016, The payment was made by net banking.
Now, about 23 days have elapsed. The order status is still 'under processing'. The customer care last week (09/01/2017) told me that the item will be delivered by 12/01/2017. But, they didn't do that.
I think, they may cancel the order after some 30 days, refund the amount after some 40 or 45 days. (It was sp happened earlier).
What is the solution to get the product delivered?

Or to get the refund with interest and compensation.

On 3rd dec 2016, i had ordered allen solly ballerinas of 1199 rupees from allensolly website, and i rejected the product on its delivery itsef.Its been more than a month and yet i havent received my money back and every day i call customer care they say it will be refunded in 2working days .Very poor customer service.They dont ever respond back and revert to mails.Please refund my money .
Order number-2527733

Sir,

I had purchased a Allen Solly Jacket of worth Rs. 2362/- 0n 26th Dec 2016 from 'Allen Solly ' shop, Delhi.
After one week of purchase cloth of Jacket got a loose stitchig from both elbow to wrist side .
On 4th Jan 2017, I asked to retailer replace my jacket as company already provided 3 months warranty. But they simply denied to help me out. At this peak time of winter in delhi they didnot have any provision for a quick response.
I asked for the customer care no at the outlet, but they have no idea of the same.

Kindly check the situation and let me know what should I do with this jacket.

Thanks n regards:
Mandeep Singh
mob: [protected]

I have purchased clothes from AllenSolly shop at Bombay Bazaar Meerut Cant Meerut worth rupees 10, 000 approx in the month of Jan 2016 and on this much purchase company is offering a laptop bag worth rupees 3600/- at which retailer has said that it is not available right now so he will give it to me soon . But 2 months has gone past till now their is no positive response from the retailer .

Sir, l had purchased a shirt in Jan., 2015 from Allen Solly store Dehradun. After the second use, few holes appeared under the right under arm. I am very disappointed with the quality of the product. Please help. Jeetendra Pande Haldwani pande, [protected]@gmail.com [protected]

I purchased a trouser of allen solly from planet fashion kashipur uttrakhand 244713, the quality of the trouser was seriously insane...i mean i never have seen any such thing before ...the trouser was torn just while wearing it...n i thought may b the stiching is going off but when i had a close look the stuff was torn...i really think that one should think twice before going to planet fashion. and also these people later somehow try to put the blame on you simply by saying you mite have done some or the other thing, like not washing it with care or else...i had a word with the store owner, he simply told me that nothing can be done regarding this. i mean seriously...you kidding me...please a humble request to you guys...stop defaming a genuine brand. hell with you guys. seriously seems like they deal in true copies not the originals.

Hello sir/Mam I had 1702 points in my allen solly card, but from past 5 months i am not able to redeem it.As earlier my contact no was different so the concerned person at store said to make me register new number.I did that, but my no was not changed.Then 2 or 3 times i went back again to other store, still they refused to redeem points, so last monday when i went to store they mailed to change the number, but it has been 5 days i dnt recieve any coll from allen solly .Its really disgusting nd annoying to delay customer complaints till 5 months.please kindly change my contact no to [protected] .Earlier it was [protected]

The Allen Solly Khaki Pants which I bought a month ago started to fade right from the first wash. I washed the pant gently as per the instructions given on the tag. In-spite of this the color continued to fade on further washes too. This is not my first experience.A shirt I bought too lost its color after some 3 months or so. At first I didn't consider it as a quality problem. But being a victim of this quality fault is what made me to lodge this complaint. But I find the products of Louie Phillippe quite satisfying. But I don't know why the Solly products are lacking quality. It is a dangerous practice to default on quality when you are trying to take the brand to the next level. I guess the brand management team of AS is just focused on advertising rather than product quality. I was starting to like this brand, but these repeated quality concerns many distance prospective customers like me from the company.

I bought apparel of Over Rs. 9000 from Allen Solly in Metro mall Rohini west in a fresh stock. It was my first experience with Allen. All the other apparel were ok except a pair of jeans. On washing for the first time it lost its shape as well as color. I am very much disappointed with this as I have never experienced this kind of problem in past with any of the brands. Kindly consider my complaint to get it replaced or reimburse the amount. Dr. G. K. Chhabra, Rohini Sector 1, New Delhi [protected]

I went to City Centre Mall, Hyderabad to buy shoes from Reliance Footprints. I found some good pairs Ballerina of Allen Solly. But I was told that the company's starting size for a particular variety of ballerina is 5 and my size is 4. In my opinion the company should also manufacture shoes of size 4 for women..

I BELONG TO PANCHKULA(HARYANA) AND IS WORKING AS CHIEF MANAGER IN STATE BANK OF INDIA. WHILE ON OFFICIAL DUTY AT BHOPAL A FEW DAYS BACK, I PURCHASED A NAVY BLUE T- SHIRT FROM ALLEN SOLLY SHOWROOM IN DB CITY MALL FROM FRESH STOCK. AFTER FIRST WASH ONLY A FEW WHILE SPOTS HAVE COME UP OVER THE T SHIRT AND I AM UNABLE TO USE THE SAME AND ALSO VERY DISAPPOINTED WITH THIS AS I AM REGISTERED MEMBER OF MYSOLLY AND NEVER EXPERIENCED SO IN PAST. AS SUCH, PLEASE LOOK INTO IT AND ARRANGE TO GET THE SAME REPLACED IMMEDIATELY. V K KATARIA H NO.532/SECTOR 12A, PANCHKULA M: [protected]/[protected] E MAIL- vijay.[protected]@sbi.co.in

On 19th of January 2015 we purchased six type of merchandise which costs around 8ooo(8k) from Allen solly store, Amenora Town Centre, Hadapsar, Pune. But that time the cashier who was at counter refused to give a receipt for our purchase with reason that he is not getting bill in his printer and he told us that he would send us that bill through mail with in two days.But till now we did not get any feedback/bill from that store. While we tried to contact that person on phone he was extrememely arrogant and again denied to send us that bill.

I have bought allen Solly shoes (Allen Solly Boots) from Flipkart worth 2800 Appx. The stiches has broken after using one week only. I want a replacement for this product and hence, called Flipkart C.care and they asked me to cpmplain with Allen Solly only. Please help here. Also, Please fine below the required details. Flipkart Account Mbl No - [protected] Mobile No- - [protected] Product - Allen Solly Boots. Flip Kart Order no- OD[protected]

I Had bought a allen solly shoes aticle no[protected] on dated 17 august and its torn out from laces around in a month after buying. I handed over that shoes to reliance footprint elante mall chandigarh. after a second month going to be complete but i couldnt get the shoes replaced. i have to talked to many concern officer but some were giving me assurance to replace and store authorities denied to replace. even i have spoke to brand manager(Banglore) but now they people doest replying I have made so many call regarding my shoes even i visited to above outlet but there was no good response even that shoes is not prepared till now. allen solly have bad customer dealing and its my first time when i bought allen solly product. if the shoes not replaced then i will go to consumer court. saurav [protected]@gmail.com [protected]

I Had bought a allen solly shoes aticle no[protected] on dated 17 august and its torn out from laces around in a month after buying. I handed over that shoes to reliance footprint elante mall chandigarh. after a second month going to be complete but i couldnt get the shoes replaced. i have to talked to many concern officer but some were giving me assurance to replace and store authorities denied to replace. I have made so many call regarding...

Sir, i have got a message from BP-MSolly at my Mobile No.[protected].msg was Allensolly has topped up your Mysolly account to 500 points. this Diwalli redeem all your points to get Rs. 500 off at allensolly.offer valid till 4Nov.In between i had purchased one Shirt of Rs. 1699/- on 01.10.2013 Item Dtls[protected] from ALLEN SOLLY 99 LABELS J.B. ROAD BIDUR KARTA CHOWHMUN AGARTALA-001 PH-2323465 TIN-[protected] CST-[protected]. Show Room.After that i had gone to purchase another item( one Jeans) from the same store & shown the said Msg. to the Manager of the store on 04.10.2013 & purchase the Item Dtls[protected] then he refused to me that this is false Msg. i do not know about this and charged me full price of jeans Rs.2699/- and said to me to resister for a card from allelsolly. i do as he suggested to me at the end he said to me the point are counted after next purchasing & do not gave me any card and any offer. so my complain is that i m eligible for that discount or not .if yes than take action against the said store.

Sir,
i've purchased garments of Rs. 10261.00 from Inorbit mall outlet of Allensolly, Vashi, Navimumbai on 18.07.2013, and given it for alteration, inspite of frequent follow up they r not giving me my purchased garments due to misplace. pl. do needful to recover it.

Tanaji Bhagat
[protected]

Sir,

I bought an Allen Solly belt from Sangeetha Footlines, Changanassery, Kerala, two months back. The buckle of the belt went wrong few days back. So I went back to the above said store on 26th July 2012. They took the buckle from my belt, tagged it and kept there telling me that they will sent it back to the company and get a new one. They asked me to come back after 1 week. I went back on 4th August 2012 and they told me that the did not get the replacement, and asked me to come next week. Today (9th August 2012) I went there again, but still did not get it back. They are telling me that they will give me a buckle of another company which is better than Allen Solly.

I bought Allen Solly belt recognizing that that it have a brand value. Now the shop keeper himself is telling that you are not a good brand. Look at the service I am getting from you. I am really ashamed to buy such a low quality stuff at price of a real branded one. I request you to kindly replace the buckle with a good one or give my money back so that I can get a good belt from a real branded manufacturer.

I request you to look into the matter and do the needful within a week or I may be forced to approach legally.

Hi,

My credit card got misused in Allen Solly showroom Faridabad(Crown Plaza Mall) where the store manger and the staff collected all the cards from the person who was trying to misused my card but could not stop him to swipe the cards and also clicked a photo of that person and did not allow him to take the shopping Items but according to him that person was successful in escaping from the showroom after this they called me up and handed over my cards to me and told about all the incidence.I logged a dispute in the respective banks,Now I need the proof that Bank has reverted the transaction amount from Merchant's account but Merchant is orally telling me that amount has reverted from his account by the bank but not providing any statement.
I am getting humiliated by both the parties bank as well as the merchant.

Please help adn do justice with me.

Please find the contact number of the Merchant . Mr. Shailender [protected]

Sir,

I had purchased a Allen Solly Jacket (Style Code AEO581AW10 ) of worth Rs. 1799/- 0n 28th Nov 2010 from 'Allen Solly ' shop, Shipra Mall,Indirapuram,Ghaziabad,Noida.
After one week of purchase cloth of Jacket got a loose stitchig from right elbow side .
On 10th Dec 2010, I asked to retailer replace my jacket as company already provided 3 month warranty.
They submitted my jacket for further processing,but at this peak time of winter at delhi they didnot have any provision for a quick response.
I asked for the customer care no at the outlet ,but they have no idea of the same.

Shop details
Aditya birla NOvo Ltd
Madura F&I division
Allen solly
Shipra Mall
Ghaziabad
UP-201301
Ph :[protected],2689603

Thanks n regards:
Mahendra Kumar Sahoo
mob: [protected]

I visited Allen Solly's exclusive showroom at hazratganj lucknow on 24th Aug'10 looking for a specific product asked for by a friend in Delhi. Since they knew that I was going to buy this for sure due to non-availability of product size at their Delhi stores, I was asked to come the next day and collect the same.
However, At the time of final purchase on 25th, i requested them that the Product is priced at Rs. 399 and 50% discount is also available. Despite my instance, Mr. Nitin at the store assured me that the price is Rs. 499 as per the Tag, and also that they have only 20% discount, which was later confirmed with an Allen Solly store in Delhi, and both assurances were found to be wrong (attaching pic of the product sold to me). Thus, I was charged Rs. 400/- even after conveying my doubts on the pricing/ discount on the product.
Besides, when I requested for the bill, i was told that bill-printing is not possible due to some technical problem. On insistence, I was asked to collect it later. I again visited the store on 28th Aug, 31st Aug and 7th September'10. On first two visits, i was told that they're busy with their audit so cant help, and on the last visit on 7th, the cashier for my purchase Mr Nitin was not available and told over phone that he had clubbed my purchase with some other billng dated 24thAug'10, thereby giving me 30% discount instead of 20% and offerred to make arrangement of repayment of Rs. 50 as a difference. The store manager was not available either, and the staff available also did not give me any bill despite my producing a copy of receipt of Rs. 400/- {paid by me through credit card (Receipt details:::: Terminal ID: 40105651; Invoice No. 000754; Batch Num: 000550; Apparel Code: 188151; Ref No.[protected] Dated 25.08.2010 19:17 hrs} and I was asked me to come again on 9th Sep when Mr Nitin is available.
This reflects badly on the part of branded stores like this, and such cheating is not possible without connivance of senior store personnel/ audit dept as well.
I would now like to take Madura Garment to consumer-court for Misguiding customer with wrong price tag; Over-charging by giving wrong discount; Sale without billing, and Mental harassment caused

i purchased an allen solly black color shades from shopper stop (JAIPUR) malviya nagar branch, and somehow its frame got broken, not actually by mishandling the product but by some other unknown reason and we went over there for the exchange purpose...and the person at your consumer help desk misbehaved with us and said that due to ur lack of mind it got broken and you should have taken care of your products and its not our responsibilty to exchange the broken products and it will be bettr i[censored] donot waste your as well as my time .all this happened on 19'th july at 8:20 pm...the model number for the shades are:- as1504...and we have been shopper stop custome since it was opened there in jaipur and this is what kind of response we are getting from your side now this thing is for sure that we will not be coming back to such a place again where such people are thre to help us and that to in such a rude way, thus we want the authority to look into the matter and take some strict action against the persons who were thre at the shift or else we have to take some strict legal action against ur store
YOURS FAITHFULLY
SARITA SHARMA
c-35, vaishali nagar, jaipur (RA2J) 30021