Express Packers & Movers Customer Care

These people are fraudsters, they harass you for money and dont deliver the materials.

I have been facing harassment calls from Manish Kumar, he wants me to pay him more money so that the shipment can be delivered. He has been holding my household materials for the past one month. Being a single parent and shifting from Delhi to Mohali, I trusted that the agency would be reliable as i got the no from just dial. But these are crooks.

Agarwal Express Packers & Movers
Gurgaon,
Gali No. 5 Ahok Vihar Phase 3,
Gurgaon, Haryana,
Haryana -122001.
Cell No. (+91) [protected], [protected]
www.agarwalexpresspackersandmovers.com
[protected]@agarwalexpresspackersandmovers.com

I had booked my household goods and car (Ford Figo with regn. No. UP 14 BK 2159) through Express Packers and Movers, New Delhi Branch from Delhi to Guwahati on 25th March, 2015. The agreement was that my household goods would reach after 6 days and my car would reach Guwahati in 15 days and I would make the payment in the third week of April after delivery of goods and the car. However, the consignment got delayed and the household goods got delivered on 12th April after 18 days. During this period he did not update the status and refused to pick my calls. The household goods were delivered in extremely damaged condition with my Double Bed, Steel Almirahs, Dining Table, 32" LED TV, Refrigerator, Washing Machine and many other items getting damaged beyond repair. I reported the matter to the transported and asked for a compensation for the same. He refused to compensate saying that I will have to claim from the Insurance Agency. I stopped his payment and asked for the status of my Car. After a month, he told me that the Car was in Delhi and could not be transported. I submitted the Insurance claim in Guwahati but till date I have not received any claim. He simply refuses to compensate for the same and also has not delivered my car. He says that I need to pay the total invoice amount to get my vehicle. Please advise how can I handle him.

I have sent my articles from Gurgaon to Bangalore. I have received all the articles in good condition and Leonora Express Packers and Movers done very good job. They done proper unpacking and assembled all my wooden furniture with any scratch and hassle free service. articles reached one day late but safety of goods was maintained by the team. We do understand due to weather condition it reached. Over all the service given by them is good.

On score card out of 10 i will give them 9.

Regards

Jitendra Bhatia

IT consultant

Wipro techonologies

Electronic city

Bangalore

Hi,
I want to bring into notice the unprofessional sunrise express packers.I hired them for my household shifting.They are highly unprosessional.They comitted for packing,moving and unpacking and based on the same presented the contact.On the day of the move they arrived late and had harly enough packing material.
During the date I realised they were untarined and unskilled and just dumped all the hosehold good in packing boxes.Lots of damage were done to the funiture during shifting the goods from the apartment to the destination.Apart from these they also denied to dismental 3 of my funitures ( 1 bed and 2 wardrobe) which was also taken into account while the contract was done.Just to get over the situation I hired another furniture person to dismental the funiture and the put them back in the new place.

At the end of the day some how all my stuffs were dumped in the new apartment and they denied to unpack them back.

I was in touch with a person (who claims as the owner of the company) named Mansingh.I informed him of the moisconduct and regarding the damages which he denied.I thought to esclate the situation to the head or to some senior concern person , but was denied for the information.

This guy came to my place and forcibly entered my apartment and has treatened me to do entire payment, which I denied to since he didnt do the unpacking.

Observing the situation I had to call police to seek help.

Request to kindly take action for misconduct and to forcibly enter into my house and to treatened me.

Sir,

I had booked my house hold items from Bangalore to Gurgaon on 04/04/10 by United Express Packers and Movers. They have delivered my consignment after ONE MONTH on 05/05/10. The coordinating person was Mr. Parmender Kumar (Mobile: [protected]) who is working at Bangalore. I underwent such a trauma for long time because my house hold items were not traceable. There Mumbai office support (Ms Karishma; Mobile-[protected];phone[protected] and Mehroli office support Mr. Sharma (Mobile- [protected]) were of NO help. No body was picking up my phones and I was pleading them for my stuff. I had sleepless nights as all my stuff was on their mercy. I was forced to extend my stay in hotel for three weeks because of incapability o[censored]nited Express to deliver my stuff. This company is totally fraud.

I would request you to take serious actuion against them. If anybody still want to book his or her house hold stuff with United Express/United National be parepare for worse services.

We, as the owners of bussiness, wish to clarify the complaints posted by some of our valued customers. We do accept that there have been certain defeciancies in services due to lot of reasons, some of which could easily be avoided while others have happended inspite of our best efforts. We, at every point, keep the best interest on the customers as our prime motive.

Regarding the complaint -
The complaint posted by Mr. Mintoo is without any details. It seems more of a professional jeleousy rathar than a honest customer complaint without any customer detail, moving details or details about defeciany in services.

Mr. Glen Atiksons complaint is not related to our company although it suggests our company name. There are lot of other companies with almost the identical names. The said complaint is against 'Express domestic and international packers and movers' / also know as Expert packers and movers. They are not related to our company in any ways. The bussiness details mentioned in the complaint can be confirmed through www.etc.in. The parent company is Express transport corporation which is not related to our company.

Ms Niharika's complaint is valid. There has been deficiency in service on our part. Three of her goods were loaded with other material due to an oversight at our Hyderabad office. We had kept her informed at every point regarding the delay in delivery of goods and the three delayed goods were also delivered to her place.

I had booked my goods from Bangalore to Hyderabad through Express Packers and Movers on 22-Feb-2008, who charged me ...

1. Rs.7900 as Packing charges
2. Rs.987 as Service Tax @ 9% (No.AFSPJS8MST001)
3. Rs. 2680 towards Insurance @ 2.5% of Rs.107500
4. Rs. 300 towards S.T. Charges
Total........................Rs. 11867.00

I was promised that my items will reach safely on 23-Feb-2008 afternoon, but they did not deliver on the same date. Delivery date was on 24-Feb-2008 late night at 11:45pm. And since the delivery was so late, they just left the items and promised to return for checking next day but till today no one has come. I have approximatley Rs. 8000 worth of damage, and they are not responding at all. The Express Packers and movers (Mr. Chaudary) mentioned that he has an office in Hyderabad at Old Bowen Pally, but I later came to know it was an Associate company called Professional Packers and Movers, these poeple are not excepting any calls from my number. On the delivery challan I have mentioned that only important items recieved balance subject to verification, and signed. I still have all those items which are damaged.

Please advise me, how to handle this situation OR please do the needful

Contact Number
Express Packers and Movers: [protected], [protected] (Mr. Chaudary)
Professional Packers and Movers: [protected] (Mr. Mukesh)

Thank you.