Amway India Complaints & Reviews

I have ordered 1*attitude be bright herbals 2 in 1 scrub and mask and also 1*be bright herbals day & night cream.But i have cancelled the order after the payment successfull.The concern agent has told me my refund process is under process but till now no refund has get back in my account.I have ordered 16 days before[protected].They told refund process is 7 working days but till now more than 10 days but no results.I want my refund immediately...

Sir,
we are living at Nellore . we order face cream on[protected]
but not received. Communication No-[protected] and name Kumar dealer of Amway India at Andhra Pradesh, Nellore-524002.
Transfer amount Rs.380/-
Beneficiary name:Amway India enterprises pvt ltd
Beneficiary bank A/c No-[protected]
IFC code:FDRL000555

An order was placed by me online on dt.23.12.2020 with order no.[protected] for Rs. 10084/- .On dt.29.22.2020 i received mail that the same order has been successfully delivered. I was shocked and complained through reply mail, but no response was received yet through mail.
Hence i request for strict action to be taken against these amway people and refund my order value of Rs.10084.00.

An order was placed by me online on dt.19.04.2020 with order no.[protected] for rs.3991.00. On dt.29.04.2020 i received mail that the same order has been successfully delivered. I was shocked and complained through reply mail, but no response was received yet through mail. Then i complained through the telephonic call with the customer care 5 times, but till date they are neither delivering my parcel nor refunding my order value of rs.3991.00.

Hence i request for strict action to be taken against these amway people and refund my order value of rs.3991.00.

Amway web order number[protected] dated 21st may 2020 not received.

Hi,
I have placed order number[protected] on 24th march 2020 for eseential health care products worth rs110296 for my parents who has heart problems. Both of them are senior citizens and despite multiple request to ship the order they are denying the shipment.

Kindly look into this matter as these health care products are higly required for both the parents.

I am not getting any kind of help and they kept on delaying and denying to ship the order.

Thanks,
Smruti

I ordered a product from amway on 29 december 2019. The order number was[protected]. It was supposed to be despatched with professional couriers in vikas nagar dehradun it's awb number was pf[protected]. Now the order is showing that it has been delivered but i haven't received no order and it has not been delivered to me. I did not receive any call regarding the order.

It has already taken so much time and i want my order to be delivered on the right on the right address on which i mentioned।

I placed an order on 20th nov 2019, from my amway account (Has been madea member through one of the relatives) in name poonam narendra singh. I ordered some nutrilite tablets suming up to a total amt of rs 4213. I paid for the order using my saraswat bank debit card and the payment has been successful, as soon as the ampunt got deducted from my account the app got closed and i didnt recieved any order confirmation or anything. Please help me with this matter.

On 15/06/2019 at around 14:15 I ordered nutrilite salmon Omega-3 softgels(60N) and I did the payment via netbanking and was successful but the app closed after the payment and my order was not placed.My orders on the Amway app shows nothing and I didn't even receive acknowledgement for my order. I kindly request Amway to refund the money or place my order.

Hi,
I have purchased a car air purifier from Amway India on 30th Jan 2019 paying Rs 24, 999.30. With 1 to 2 hour usage per week, it stopped working suddenly on 1st week of May 2019. I have submitted the product at Amway ADC in 80 feet Road Bangalore on 30th May 2019. Sent multiple emails to know the status, came to know their servicing engineers don't know what is the problem. It's alreay 10 days and company is not at all replying for my request to replace the product. Kindly help me to get the product replaced as it is under warrenty and without proper testing they have sold me a faulty product.

Order Details :
Order Date: Wed Jan 30 13:36:55 IST 2019
Order Number:[protected]

Attached acknowledgement slip received for servicing on 30th May 2019 and bill copy

Please see photos :
1. Amount deducted on feb 20th from paytm, see snapshot.
2. Wrote to paytm they told they have successfully transferred to cc avenue and to write back to them if merchant confirms. Attached snapshot.
3. Wrote to amway /cc avenue they told it was refunded back into paytm wallet on feb 21 email attached
4. But paytm statement not reflecting any amount refunded. See snapshot from paytm
5. Again i wrote to amway to send pic of transcation refund back to paytm but did not send.


None help both paytm and amway saying they have done and i have not received from any side my amount back.

I purchased a attitude product and paid by credit card. My card was swiped twice and the amount of rs 770 deducted twice from my account. The office
Purchase dt is 22nd nov 2018, my order no. Is[protected], my distributer no. Is 5479049. Pl transfer moneyin my account asap. Thanks

Told me that it will be transferred to your account within 3 to 4 working daysbut i still did not received my money. I have purchased the product on 22nd of nov 2018

On 21 june 2018 i had done online shopping of amway products through amway india website from the id of preferred customer 14113513 varun Jain, order will be placed after few days but one product i.e.concentrated fruits and vegetables will be not their with the order and their amount will be showed less on bill but they will cut full amount with the amount of that product i.e.concentrated fruits and vegetables from my debit card at the time of online shopping, my money is not refunded related to that product which is not sent with the order, even after 13 days of the order...

On 21 june 2018 i had done online shopping of amway products through amway india website from the id of preferred customer 14113513 varun Jain, order will be placed after few days but one product i.e.concentrated fruits and vegetables will be not their with the order and their amount will be showed less but they will cut full amount with the amount of cfv from my account and money will not be refunded in my account even after 13 days. I will given all attachments related to order i.e. Bill, order Confirmation.

I ordered first time. Worst experience. No update of order status or shipment. Customer care executives or robots with fed in system. They ask more and more never telling.
Are there humans in amway.in?
Where is my order. At other end robot is nagging. I have clinch my hair... The company will help them grow again? What is most nagging and rediculous that the customer care people's inability to provide any answer. I asked why do they ask each time for confirmatio. What are the securiy reasons? Alas! They dont know. They just know that they dont know

I would like to let you know how disappointed i am with amway customer service and delivery system. This is the first time i ordered (Order no[protected] from amway, on 31st dec'17, estimated delivery date was 2nd jan'18 and today it's 12th jan'18. No resolution from their end, no sign of the products i ordered, no update in the app and not a single intimation ever since.

I registered a complaint on 4th jan'[protected].
I have followed up twice, my consultant has followed up twice more. And everytime we are told - "the complaint has again been forwarded to concerned team, you will get the resolution soon". And yesterday again i called asking for an update and my complaint has once again "been forwarded to concerned team". Today also i called and status is unchanged. Same recited reply from the customer care support personnel and no updates!

Also when asked about refund if i cancel my order, the reply that i got was that "it will be provided soon, maybe 30 days, we are not sure."

This was the detailed account of my horrific experience with amway in my very first order. I will definitely never order again from these guys. Just hoping that someday they will deliver my order!

I have placed an order on 12th aug 17. While ordering delivery date was 16th aug 17. Then got msg with courier service name and delivery date as 19th aug 17. After calling multiple times to customer care, got to know that i have to wait till 21st. After filling complaint, i only got "issue resolved" msg but didn't get any details. Finally parcel got delivered on 25th aug 17 that too after calling multiple times to courier service. Then courier service didn't give me bill with parcel because they have missplaced it as parcel was with them from 4 days. Neither customer care nor courier service know initially where parcel was when called on 21st.
We are also distributors, we need our parcel on right time not like you amway, delayed. So disappointed in amway service.

Hello,
my issue is that my order is not delivered as of today and even after contacting the customer care they are saying it will be delivered, but when i ask them to tell me the name of the agency that is delivering at my place or any number i can contact to the delivery agent to know when is he going to come.

SOlution:when we talk to customer care they should atleast no teh person who is delivering our products and exactly when by contacting the delivery agent.
ABO no.12842389
Web Order Number:[protected]

I had complaint previously that I had ordered some Nutrition for my mother on 3rd May 2016

After getting the delivery my mother open all bottles and took 1 tablet from all L...and when I back in the evening to home In this one nutrition Cohosh & Soy was short expiry and my mother dnt know how to check expiry


Order Confirmation


Order Date: Tue May 03 20:21:18 IST 2016
Order Number: 45696696

Ordering Distributor ADA No: 91659159
Ordering Distributor Name: ABHISHEK AGGARWAL

Ship To/Pickup Address: J-6, 3RD FLOOR, WEST JYOTI NAGAR, DELHI, 110094

Order Type: Web
Payment Type: CCAVENUE

Order Details:

ABO Description QTY Item PV Base Price Total PV Total Price
[protected]ABHISHEK AGGARWAL)
NUTRILITE® Black Cohosh & Soy(90N tablets) 1 11.53 ₹976.88 11.53 ₹1, 099.00
NUTRILITE® Cal Mag D(90N tablets) 1 6.92 ₹586.66 6.92 ₹660.00
AOF Product 1 0.00 ₹1.00 0.00 ₹1.00
NUTRILITE® Daily(60N tablets) 1 12.59 ₹1, 066.66 12.59 ₹1, 200.00
NUTRILITE® Salmon Omega-3(60N softgels) 1 13.95 ₹1, 181.33 13.95 ₹1, 329.00
In this Cohosh & Soy will expiry in 11/16 and manufacturing date 11/14

And other bottles are fresh..

When I visit to your Amway office Ring Road Mall Delhi they said me seal is open and deduct tax RS. 125 and gv me receipt of bal.

You Amway team make fools to people by online order you sent Tablets to users and it may harm to customers you should check the expiry dates and should sent fresh date Nutrition Tablets to distributors/ customers.

Give my tax amount which you deducted or give Cohosh & Soy nutrition tablet of fresh date

Else I will take serious action

Regards,
ABHISHEK AGARWAL
[protected] (What's App)
[protected]

I am shree bhagwan rai from patna (Amway ABO No.7016067).I have ordered online youth extend protecting cream from Amway india site.They have delivered me old stock of cream but price taken from me is of new stock. On their website old stock of that cream is unavailable then how they have delivered me the old stock, this is the first time they have done this to me earlier also they have done same thing to me.I have called them many times but they are not responding.Please help me.

I am an ABO with amway India with ABO no. 10637111, have placed an order 0n 15/09/14 vide order no. 89047969 of Rs. 4587/-. the order was cancelled by Amway due to wrong selection of state and I have to place a fresh order. But the captioned order which was cancelled by amway, the payment has not been refunded till date. Its over a month now and no one including the Amway customer care is providing a proper response to the same. I have sent two mails and have contacted the Amway customer care 4 times now but no solution has come. Initially on 25th Oct they registered a complaint vide no. 76419371 but no one even called back. It was after continuous calling that on 29th Oct the customer service executive said that the payment has been refunded to the mode of payment done. I have done the same from credit card and till date no such refund has come. When asked for the reference no. of refund done by them they said that they do not have the details and I need to further mail to a mail id given by them for further details. It is over a month and a half now and I have been bearing the charges of the credit card and the amount which has still not been refunded. I want my money back into my credit card before 8th Nov or else the whole late payment along with the charges to be bore by Amway. Regards Subhomoy Mukherjee [protected] Plot no. 90, FF2, Gyan Khand 2 Indirapuram Ghaziabad UP-201010

My Amway ABO no. is 4748390. It has been more than one month since I ordered products to be delivered to Kolkata. but the same has not been delivered. Last year also, I had shipped the some products to this address. And it did get delivered then although the courier person was not hesistating to deliver at that address. When I called up your customer care, I had talked to Mr. Sohail, Mr. Kapil, Subhashish and others and asked them the courier details but they refused to give courier details even though I had requested to find out the details of the courier persons and give me. They even do not revert back !! Yet they claimed that the product has been returned! How did they come to know they do not tell. I even wrote to the feedback team of Amway but these people do not reply even. They have forgotten that there is something called customer ! I hope someone from Amway reads this and does the needful or else the trust on Amway will no longer be there.

Dear sir, My self Ajay Ranjan (ABO No.[protected], I have booked a order dated 07 may 2014 but till date I do not receive my product. My order no. is 86165559. I have done complain regarding this matter to customer care, my complain no. is 21417734. but till date I not get any response. I received product many time at my following address. AJAY RANJAN, C/O HANSMUKH PRAJAPATI, , E.W.S.-27, PHASE-I, SADA COLONY, A. B. ROAD, GUNA, NEAR JAIN MANDIR, GUNA, MDP 473226 Just like, I receive Order No. 85833700 at above address. Then why create a problem this time. I request to you, Please solve my problem as soon as possible. Thanking you Ajay Ranjan ABO No.[protected] JUET Campus, A.B.Road, Guna, Madhya Pradesh Mobile No.- [protected] / [protected]

Hi I am Pooja Gupta, i have registered on Amway and bacame its member through one of my friend Baljinder Momi(ABO no. 8324404)as we need sponsorship. My ABO no. is 8721120. I have placed an order online 0n[protected] and paid the amount of Rs. 3475 . Order no.[protected]. But neither i have received the order yet nor they have refunded it. Daily i am calling on no.- [protected] and they are saying today they will dispatch the order but now its[protected] and till now i have not received the order. Now i am not even able to login on their website to check the status.Also i complained many times but they are not taking any action. Please look into the matter and resolve this immediately.

Hi I am Pooja Gupta. I have placed order online on[protected] and paid the amount of Rs.3475, which is already deducted from my account but till now i have not received the order. I called many times on Amway customer care no. but no one is responding. Neither they have refund the amount. Is Amway a fraud organization??

If All the Amway product are so much effective,eco-friendly, economical etc as per Amway distributor feedback. But One thing which i want to know that - Why discount of 60% in all product not given to direct customer (His money)without doing his bussiness or making network. I[censored] trust on your product.
Because Millians of product running in market without any extra effort from customer. They tried to convey through advirtisement.
We also doing the same thing with Distributor help means extra tension to earn some money which money is my money as per your plan.

Amway accept that his product cast is 40% of MRP, rest 60% we distribute among....Why another person get benifit rather than direct cusomer. amway business is also associated with advertisement means pay some value.
If product is effective ,economical...etc. then it should be lounch and online request accept without adding extra 60% amount. It will be automatically propagate / popularise within few days.

BUT EXCELLENT THING IS THAT NEGATIVE FEEDBACK NOT RECEIVED BY AMWAY ASSOCIATES.
THEY SHOW THE PLAN ONLY TO ATTRACT THE PERSON NOT REALITY......JAI HIND

As per Amway representative it is described that if you are member(ABO) then u will get 20% discount directally in all product. and other associated benifits as per plan.
But actually we get approximately 14% discount after including the Tax. means customer should add total money not without tax.
It is like that All the Flight tourist agency shows that Ticket charges is just Rs.500.00, but when customer goes to bue the ticket he paid Rs.4000--Rs.5000 and agent justified that Rs. 500.00 was without tax.
So i request to you that please try to transparent buissiness not by making foolish.

This matter posted on Amway website through Feeddback section. But the moderator does not allow to show his negative concept. This is one of the example but if any body want to know he can know many point. www.thetruthaboutamway.com is only for blind faith people not for analytical person.

Mera nara Hota hai.................swadeshi apnao
Amway Distributor ka nara.....Amway apnao....means swadeshi ........

My axis bank SB A/C No is [protected]. International debit card no is [protected]. Yesterday night i.e. 31st March, 2011 at about 10.00 PM i was making a transaction with Amway India at GHaziabad for Rs. 5141/- only. The amount was debited from my account. However, the transaction did not materialise. My simple request is that the matter may be looked and the amount of Rs. 5141/- only may be credited back to my account. This amount did not reach the mercandise. Thanking you in anticipation

With Regards

Rajesh Gupta
Mobile [protected]
e.mail [protected]@yahoo.com .

HI FRIENDS ,

WHAT R U DOING , DID U KNOW THAT PEOPLE R WASTING TIME IN MANY TYPES OF MLM COMPANIES WITHOUT KNOWING ANYTHING ABOUT COMPANY TO BE RICH IN VERY FEW PERIOD , BUT DID NOT KNOW ABOUT THE SPIRITUAL TRUTH , THAT NETWORK MARKETING IS ACTUALLY TO MAKE MONEY WITH SOME EASY TASK , BUT I[censored] WANT TO BE NETWORK MARKETER THEN SEE COMPANY PROFILES WHAT R U DOING WITH COMPANIES THE BINARY MLM R ONLY TO GIVE UR MONEY ONLY TO U , BUT IF ANY COMPANY WHICH R PRODUCING MANY OF PREMIUM PRODUCT WITH MONEY BACK GUARANTEE AFTER USE & TRIPE --"EEE" PRODUCTS WHICH R ACTUALLY VERY CHEAPER BUT PEOPLE THINGS THEY R COSTLY BCOZ THEY DID NOT HAVE ANY SPECIFICATION & TRANING ABOUT THE USE OF PRODUCTS . MANY OF PRODUCTS LIKE HOME CARE, PERSONAL CARE , BEAUTY CARE, HEALTH CARE, AGRO CARE, INSURANCE BEATABLE PRODUCTS, SIMPLY ALL IN ONLY IN SINGLE DISTRIBUTUR SHIP , IF ANY BODY REALLY WANT FREEDOM TIME & MONEY FOR LONG LASTING TIME THEN PLS JOIN AMWAY INDIA , PLS FEEL FREE TO CONTACT ME SANDEEP KOTHARI
[protected].
PLS VISIT MY WEBSITE ;- WWW.SANDYSOLUTIONS.COM

I had placed a web order(web order no.[protected] on 17th Sep'10 for Rs. 2832.00. Approx 20 days left., but my product till not receive and no one pick up the phone at customer care. But interesting part is that, which I had ordered on 27th Sep'10, I receiver 3rd Oct'10. But my order till not received. Please help me to get my own products which I have already paid through credit card.