Apollo 24/7 Complaints & Reviews

It has become a practice of this company to book order and take money by showing a delivery date and block the customer so that he will not anywhere. Once the order is taken they promptly send sms sayong delay in delivery due to high volume of orders.

What do we say for this kind of business practices?...

Ordered a medicine with prescription. A doctor called seeking more personal details. Told him not comfortable sharing as I have uploaded prescription. Claiming to be doctor, Mohammad said he cancelled the order. Never faced such problem with 1mg or netmeds. Now refund with 7 to 10 days. FRAUD AVOID....

I have order for three packet of Complan and Fair and Lovely while I received only one packet of Complan 500 gram and bun Fair and Lovely my two packet of Complan is not received I have made payment in advance online...

It has been a very bad experience with apollo 24/7 app.. This is the third time my money has got stuck for days with this app.

Claiming 1 day delivery, I have not got my medicine for 10 days now.. And when I go to claim a cancellation, they say, we can't cancel, reject to accept the product....

I placed an order in emergency on 26th Feb morning and it never reached. They say they appreciate my patience but are they appreciating me bleeding. What kind of customer service is this where I get no responses through only one way to communicate that is through email. Biggest scam ever....

I have been using the Apollo 24/7 app for some time now and recently saw an ad on Paytm regarding cashback offers on purchasing Apollo e-voucher. Since I have used similar vouchers for Swiggy and Amazon, where the balance of the e-voucher gets added to Swiggy money or Amazon Pay, I thought this would be the same.
Unfortunately, this is not the case with Apollo! The e-vouchers are a SCAM!

I bought Rs. 2, 000 worth of...

I ordered medicines via Apollo 24/7 App, bill no : 15896DS0591627, on 12 Dec 2022 but the pharmacy didn't receive still date they are promised 15 of Dec medicines will be delivered but on 14 th Dec 2022 the status of sigment showing delivered at 11:41 actually I'm showing the status of sigment an 15 dec2022 early morning ji I'm shocked bcz it's already delivered before one day I'm not getting any call, mail or SMS from delivery service agent...

I ordered medicine on 2/sep/2022.
On their app they mentioned the delivery of medicine on 5/sep/2022.
Medicine wasn't delivered on time. Today on 7 sep 2022 also no exact date of delivery of medicine was provided nor I am able to cancel it....

We gave sample for platelet count, after 14hrs also we didn't receive the report, platelet is something we need urgently as my daughter is having dengue, poor customer service. Even though complained through customer service, no proper answer....

Order number:[protected], I have order Uprise D3 drop 6 quantity. on 16th July they deliver Ultra D3 drop. Immedietly i have raise complain in there Apollo 24/7 app. Also send mail. they have given me the ticket number 947623. waiting for 2 days no response they again send mail and reply in their app but not response still i go. Today saw the ticket is closed. Again i have raise the complain and ticket number i967050 toady. These peope are...

I ordered medicines via Apollo 24/7 online, bill no : 17536ds0262043, delivery partner called me on Sunday (26/06/22) that time am on out of station, i said the delivery partner to bring my medicine to local Apollo medicals, he said ok for me, but the pharmacy didn't receive any medicens, so i dont know what happened, where is the problem happened, i asked help from Apollo 24/7 mobile app, but still no response from that company side, shipment...

I had a online consultation with Dr Haripriya Jagadeesh - General Physician/Internal Medicine on April 27th 2022 at 5 PM, we were charged 1000 Rupees for this consultation.
The doctor did not consult via the Apollo 24/7 app but instead spoke to us via phone call, which lasted barely 2 mins.
We waited for the prescription and no prescription was sent to us, we contacted the Apollo helpline and they informed that the prescription...

Apollo said they refunded but i checked my details, no refund was there....

Order no:[protected]
i ordered product on 10 Jan2022 displayed it will be delivered in 2 hrs. then delivert date got changed to 13Jan and 15 Jan. still on 25jan product not delivered. Raised 5 to 6 complaint on Apollo247 app. whats spp also notified. no human response so far....

Haven't responded to any mails and requests. Not initiated my refund for long and ignored all mails, calls and messages...