Aqua Ultra Water Purifier
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Aqua Ultra Water Purifier Complaints & Reviews

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geethuabhilash
from Mumbai, Maharashtra
Jun 21, 2019
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Address: Ernakulam, Kerala, 682037

I bought Aqua Ultra Purifier one month back. Order# 13105. First, it was delivered to wrong address. I have to personally go and pick it from that address. The customer service was helpless for the delivery problem. Then for installation, the product delivered on 3 June. Till date 21 June, they have been saying the installation guy is on the way. But he has not reached yet.

I want the company to take back the product and return my money. The water purifier I bought is not for keeping in the show-case.
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    Naggu@paddu
    from Indore, Madhya Pradesh
    Jun 3, 2019
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    Address: C-33 GALAXY CITY, PHASE 2 AWADHPURI, Bhopal, Madhya Pradesh, 462022

    I purchased online aqua ultra water purifier from mayur enterprises (Contact no: [protected]) received on 29.5.2019 bhuj gujrat, which was found damaged when opened. As per the policy company was supposed to replace the product with the new one. The replaced product sent by the company was also damaged and now the company is refusing to change the product. Kindly take strong action against such fraud company & dealers so that they do not dare to cheat people.
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      anuragsharan
      May 23, 2016
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      Address: Kutch, Gujarat, 370001
      Website: aquaultra.in

      I have purchased a water purifier (Order #r[protected]. On 17th may. This company has no service center therefor you have to pay to 3rd party for installation. During the installation many part of the purifier not working and almost every component has defect. We are not able to use because of faulty product. The company has no service center and simply says you return the product and pay the courier charges from my pocket. It means paying installation and other charges i'll end up loosing half of my paid money. The company policy is very clear. Get the money and run away. I would not recommend this cheap product.
      yes aqua ultra is a hopeless and useless plus their helpline is so worst they send the product saying that if any fault send the product to them but we have to pay the courier charges both after sending the product. firstly we pay online in advance and that's their advantage of deducting 3/4 of the send money very - very greed, and cheater people.
      I strongly recommend don't buy any product from aqua ultra.
      They are just playing with the customers.
      I ordered 3 products, in every product I faced lot of problem such as
      1.1st product uv barrel was damaged
      2.In 2nd one they sent different product that to RO candle, Solenoid valve was damaged & tds controller was missing.
      3.3rd one was terrific.Gate valve & filter tape was missing.Also uv lamp was not working.

      When ever put complain, there is no response.Only answer u get that return the item.How can someone return the missing item.
      If someone going to buy, then God only help u...
      Very nice test of water and perfect price and service l am happy with product and suggest every one
      I am using aqua ultra in Hyderabad from last 6 months in begumpet service is best and the price is also reasonable customer support is too responsive and very helpful give five stars
      I purchase a aqua ultra ro in nov-2017 now his water purifire not working, for telphonic complain again and again no any responce and also service request no any responce.

      Aplicant
      Nityanand Mishra
      Mob-[protected]
      Add- EWS colony, Janta Flat, house no-178-D, block-45, sector-73, Noida, Dist-G B Nagar, up-201301
      I have purchased a product in the month of January I am very much happy with the product the taste of the water and the quality of the water is pretty good compared to other products and the best part of the product is the service part I would like to inform you that every time I get the free service and the service I get on time to time no need of calling me they are calling us and booking the appointment for the service they are cleaning the product setting the TDS level and give us the assurance that we will be getting the good service ever and water will be the finest quality
      I have purchased this water purifier last 2 months back and i would like to inform you that the water quality is the best i am using this water purifier from last 2 months i am so happy my family is also satisfied with the water purifier the taste of the water is good like Mineral water and there is no maintainanc at all just we have to use and the water taste is superb
      एक्वा अल्ट्रा से घटिया कोई सर्विस नहीं हो सकती इनको 20 बार फोन करने के बाद नया प्रोडक्ट लेने के बाद 1 महीने तक कोई रिस्पांस मिलता
      NO response from customer service. no response for mails.
      I mailed 3 times but i dint receive any response till now.
      as i am google local guide, i am not recommend this.

      Bad service of water purifier - Comment #3572366 - Image #0
      Aqua ultra is the biggest fools and cheaters company, they have made all rules against CUSTOMER, they don't care CUSTOMER at all . Even they charge in warranty too. Strongly recommend that not to buy this faltu Aqua ultra filter better you committ suicide .

      If these people come infront of me, I will ### them in public.
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