AVVNL Complaints & Reviews

Dear sir / mem. i am ganesh lal Lalawat nivashi chandesara, kheda, district - udaipur, rajasthan pichhale 1 months se mere bijali ka meter sahi se kaam nhi kr rha hai ji karan wo reading show nhi kar rha hai to ap se nivedan hai mere Bijali ke meter ko changa karne ko kripya kare

I have received an audit bill of 12/18 to 10/19 of amount 21, 796 INR. Against k no.[protected] in January 21, Which is totally not considered. AVVNL says the meter during this time period was defective, I want to know that how they did calculate the average unit of the months and if meter was defective than why I was getting bills which I already paid more than regular bills.

1) The New connection of 3 phase and meter was changed in Oct 2018 that means Avvnl paste the defective meter. So where is our fault in that if the new meter is defective?

2) The calculation of the units which is mention in the bill is also wrong (Misprinting). There are 1240 units Extra which I already paid in previous bills.

Last Reading is not available is MCO.
Auditors have considered Last Reading available in System, which is wrong because meter is defective.

 As per Rules laid down in TCOS, if Meter is Defective, Higher of (Last 6 Months Average Consumption OR Corresponding Period Average Consumption) is considered.

 In Our Case, Consumption of Last 6 Months and Corresponding period are not available because meter was defective in those periods.
In that case, Average Consumption of Next 6 Months is considered.

 As per Order Advice shown in System, Meter was changed on 21-July-2020.
So, the Period for which Meter was Defective is = 30-Sep-2018 to 21-Jul[protected] Days).

 Next 6 Months Consumption (From 21-Jul-2020 to 31-Jan-2021 i.e. 172 Days) = 2040 units
Average Consumption that should be charged =
(2040 Units X 660 Days / 172 Days) = 7828 Units.

 Already Charged Units from 30-Sep-18 to 21-July-20 =
(479+584+540+1368+854+868+985+899+900+1279+871-95) = 9532 Units

 It is evident that, we have already paid for 9532 Units in the period for which meter was defective, while as per TCOS, Average Consumption that should be charged is 7828 Units.

 We have already paid for 1704 Units in excess.

3) And in December 2019 current reading was 7308 units and the previous month reading was 6862 units so the units comes[protected]= 446 but I received the bill of 985 units which is also not considered.

And when I complained about this in office than they said there is no mistake if there unit is misprinted than go to settlement and pay the fee of 118 Rs. But I was not satisfied so I paid the current bill only. And after few days they disconnected electricity connection without any prior notice on July 09, 2021 Friday evening of my home where my parents living which is already patient and it happens in summer, my father was on oxygen he’s recovering from covid. I request to all of them to reconnect the connection but they didn’t hear. And the next day when I send someone with money to clear all my dues and reconnection than they denied to accept it and says Saturday is holiday, Come on Monday than we’ll deposit.

Than, I had cleared all my dues Online whichever was asked and do not consider this as a settlement towards my audit bill which was at fault from their end. I Paid all the dues under objection as it was difficult to cope up without electricity and I'm having patient at my home.
they charged for 3483 units without any reason

I Lost my hopes completely and was thinking about the corruption of the department but I didn’t found any way. Once I saw a video about this website than I see last hope so I am uploading it here and necessary documents.
Kindly look forward to this matter on priority basis and do the needful at the earliest.

The wire is broken over the matric.

Sir 9 june ko meter burnt ho gya and light v nhi h us din se mne urja sarthi app pr 9 june ko complaint kr di thi but abhi tk koi response nhi aaya please sir yeh solution krvaye request h aapse 🙏🙏🙏🙏🙏🙏

I do 3 recharge for my prepaid electricity meter k no. Is[protected] by phone pay, I received only two recharge token but not receive a recharge token of rs 100 please provide recharge token no.

Sir, plz light de do yaha bachho ke exam hai sab log pareshaan ho rakhe hai.
Aap log bhi humari jaisi situation se guzroge to aapko pata chaleg garmi me jina kitna mushkil hota hai. Din me to wse ji nahi pate raat ko aap logo ne pareshaan kar rakha hai.
Yaha tak children jinke exam chal rahe hai unki ki bhi koi fikr nahi hai or gov. Ko bhi children ki fikar ka jhutha dikhawa band karna chahiye.

Fuosnu gS fd xkao cMokbZ]rg-Mwxayk]ftyk fprkSMx

Respected Sir,

With due respect, I wish to intimate that as per the current electricity bull of Rs.4540/- for the month of November, 2021, the electricity meter, installed to feed electricity to my house is showing very very higher side electricity consumption. It seems that the meter has gone out of order/ faulty.

It is, therefore, my humble request to Kind Honor that the meter may kindly be changed and the current bill for the month of November, 2021 may also kindly be served on average basis so that the payment of the current bill for the m/o November, 2021 could be made on or before due date.

Thanks,
With Regards,

Mool Singh Shekhawat
K. No.[protected]
Mo. No.[protected].

It was mentioned on the official website that i will get token no by SMS. But I did not get that... I had recharged of amount 500 but did not get the token no. Send me token no. On my phone or refund me my money
Mob No. [protected]
Date 14/10/2021

The street light of my street isn't working. Please fix it as soon as possible.
Ward no. - 13
Pillar no. - 279
New housing board
Jhunjhunu
Rajasthan
333001

Why my home's RSEB power supply is getting cut off today like as everytime, while Rs. 4, 117/- was showing credit balance in my prepaid meter account- K no.[protected].
We have keeping our balance credit in advance, while how much we are facing by power cut off problem 1-2 time in every month.
What is the benifit of this prepaid meter for us.
We have already harrased by this meter from past 3-4 years, this meter is cutting off to supply before ending our balance & why the Discome is not satteling our balanced credit amount in next bill everytime.
Now we have need to change our meter in old postpaid meter & we also need our final sattelment of remaining credit balance.
Co.- [protected]

I have done recharge my home avvnl prepaid meter by Rs. 1, 500/- today(20/07/21)
Please send me recharge token number for below mentioned Transaction id or refund my Rs. 1500/- in below mentioned upi id, as soon as possible.

My contact no. is- [protected]
Transaction id- T2107201442295349871920
K no.[protected]
Debited from- UPI id- [protected]@icici

Dear sir
Name jahida bano
K. Number:[protected]
our meter display is not showing since 5 days please change our meter our address is ladnun khanpur behind Rk garden
your obedient
name akram chouhan

Sir,
The owner of our electricity bill is our grandpa. His death 1983 that reason we have change electricity bill owner name change...

में एक किरायेदार था, कृपया मेरा मोबाइल नंबर इस K No[protected] से हटाने की कृपा करे।

K num[protected] wrong num update by avvnl

ग्राम दौलतपुरा पोस्ट कटराथल में वार्ड नंबर 4 में खंभे के ऊपर से तार टूटे हुए हैं। दोपहर से तीन चार घरों में लाइट नहीं आ रही है। लाइनमैन को कॉल किया तो ठीक करने से इंकार कर दिया है। अतः जल्द से जल्द तार को ठीक किया जाकर विद्युत व्यवस्था को ठीक करवाने की कृपा करे।

निवेदन है कि मेरे नाम से एक घरेलु कनेक्शन भागीरथमल जांगिड पुत्र सत्यनारायण जी जांगिड जिसके खाता नम्बर[protected] है उक्त विधुत कनेक्शन पर हमारा स्वामित्व है किन्तु राकेश जांगिड पुत्र सत्यनारायण द्धारा फर्जी दसतावेज तैयार कर एवं आपके विभाग के कुछ अधिकारियो से सांठ गाँठ कर उक्त सम्पति अपने नाम करवाने के उद्देश्य से नाम परिवर्तन हेतु पत्रावली सहायक अभियंता o&m झुंझुनू के कार्यालय में जमा करवा राखी है | उक्त प्रकरण में मेरे द्धारा माननीय जिला एवं सैशन न्यायालय झुंझुनू में दावा प्रस्तुत करने पर दिनांक 25.08.2020 को स्टे प्राप्त होने पर उक्त स्टे की प्रति सहायक अभियंता को व्यक्तिगत रूप से उपस्थित होकर दिनांक 30.09.2020 को प्रस्तुत कर दी गई थी किन्तु इसके उपरांत भी आपके विभाग के भ्रष्ट अधिकारियो से सांठ गाँठ कर राकेश जांगिड द्धारा मेरे घरेलु कनेक्शन को अपने नाम से परिवर्तन करने हेतु प्रस्तुत पत्रावली का मेरे आक्षेप एवं स्टे की कोपी देने के उपरांत भी डिमांड नोटिस जारी कर डिमांड नोटिस राशी जमा ली जा चुकी है एवं नाम परिवर्तन की प्रक्रिया जरी है मेरे द्धारा उक्त प्रकरण में सहायक अभियंता कार्यालय में उक्त फर्जी पत्रावली की प्रतिलिपि सूचना के अधिकार के तहत मांगे जाने पर भी विभाग के भ्रष्ट अधिकारियो द्धारा आज दिनांक तक मुझे पत्रावली की प्रति उपलब्ध नही करवाई गई है |
अतः प्रार्थना पत्र पेश कर निवेदन है कि उक्त प्रकरण में प्रार्थी के विधुत कनेक्शन में नाम परिवर्तन की फर्जी पत्रावली तुरंत प्रभाव से निरस्त करवाए एवं मेरे घरेलु कनेक्शन के नाम परिवर्तन हेतु फर्जी पत्रावली मुझे क़ानूनी कार्यवाही हेतु सूचना के अधिकार के तहत उपलब्ध करवाने की कृपा करे |

I do not receive the electric bill and I receive the bill pay notice email from my bank.

My K number is[protected] and address is 1136-A, Meera Colony, Ayed, Udaipur 313001.

Can you please send my bill on my email [protected]@gmail.com ?

Sir i paid my electricity bill on 23 jan.2020 via bhim upi for k no.[protected] but the transaction was declined from merchandise end but amount was debited from my a/c and on queries about transaction status amount refund will be done message was showing in transaction remark column.
Hence on 29jan. Same bill was paid by icici imobile app and that time transaction was successful.
Now bhim upi also said that amount was transferred to merchandise a/c.
Please resolve my query and refund extra amount paid by me rs.1150
My a/c no.[protected]Icici, kekri branch)

Dear sir /team

My previous bill was 1229 i have paid same date but the my nov bill is come very high. Beacause previous bill was already paid by me again previous bill amount mention and add present bill whyyyy??
Your system is not working proper???

Please action action immediate

Otherwise i escalate the matter at consumer cort also

Please resolve this matter on priroty

महोदय, ग्राम ओडा बड़ा पंचायत समिति बिछीवाड़ा जिला डूंगरपुर में करीबन 8 महीनों से गांव में एक डीपी लगाई गई है जिस जिस जिससे गांव में कनेक्शन नहीं किया गया है डीपी ऐसे ही खाली पड़ी हुई है अतः श्रीमान से निवेदन है कि गांव में मैं इस नई डीपी से कनेक्शन करवा कर ग्रामीणों को जल्दी से जल्दी लाभान्वित करवाने का श्रम करें इस संबंध में विभाग को कई बार हमारे द्वारा सूचना दी गई है परंतु किसी भी प्रकार की कोई सुनवाई नहीं हो रही है अतः श्रीमान से निवेदन है कि जल्दी ही नई डीपी जो लगी हुई है उससे गांव के कनेक्शन करवाए जावे धन्यवाद

Hi we have received our electricity bill connection in december and since those days we were not at home, we are not using this connection, wherein we are in mumbai only.in fact we weren't available at the time meter connection. Then too i have received bill of rs. 1500/-.

1st bill was already paid by me of rs. 1500/- but it is again and again same amount. How it is possible we are not using at all.

Pleas check this issue and resolve it.
Ac holder - geeta kaluram jeliya
Address - kishanpura, vaya pushkar, tahsil-tilora, ajmer - rajashthan -305022

Dear sir/mam,
I am birbal ram saini i have a three phase connection of my well
My a/c no is[protected]. Cable of my well from transformer to well have been faulty many places since last 2 years, i have complaint to avvnl power house bagar many time but they are refuse to us to change the cable. Every third day cable has brunt and power is not reach then we call the lineman manoj sharma, but he comes after two days, so i request you to solve my problem.

Thanks and regards
Birmal ram saini
Vpo - kaleri dhani, jhunjhunu
Contact[protected]

I deposited demand notice one month ago and still i don't get electricity connection till now (10 august 2018) jen asking for 1lakh bribery and i give him 50000 and he told that we don't have electricity material address: inderchand bhaskar ward no.2 fatehpur
And my younger brother शहीद in indian army
So please solve our problem as soon as possible

I have domestic electric connection on the name of om prakash gora. My k. Number is[protected]. I have recieved electric bill of june - july 2018 on 10/08/2018. I got bill of 5488.00 inr. Which is extremely high on the behalf of average bill. All the equipments and electric item as used as before throught out the year. Then why this bill goes so much high.in bill it shows that unit reading is taken on 25/7/2018. And it was 12635. And on 10/08/2018 the unit reading was 12639. Please consider that in 16 days we used only 4 unit with all electric equipments? Please contemplation my request and resolve my problem as soon as possible. I have attached my bill photo.
Thanking you

Voltage up and down below 100
Many time in 5 minute
Any electric equipment can t run in its natural speed
My electric item is denge
Plz solve my problem i complain in written in office, but they didn't do anything and not take any action plz resolve it, my mobile number is[protected] voltage some time very low and sometime above 220, plz take action and solve y problem urgently

I have an agriculture connection which was wrongly connected to my neighbour meter and his amount of electricity bill was credited to my account. Which was verified in written by line man and concerned jen. Because of that aen orderd to deposit new meter cost charge and re connection fees and i paid it as well. But after 2 yrs when new bill was issued the amount was same as before with all penalty

Sir,
We are a micro industrial unit located at sargaon, dist ajmer having a 24hp connection. Our account no. Is 2409/0026 rsn is 1760 and k no. Is[protected].
We cannot afford a separate single phase connection for our unit. Earlier we used to get single phase power after three phase schedule but recently it has been stopped. We don't get single phase even during the night. We are paying our bills on time at industrial tariff still we are facing great difficulty without power. I request u to please look into the matter at the earliest and do the needful.
We are being treated as agriculture connection but are being charged as industrial connection.

Sir
mai aap ko inform kar raha hu ki mere area mai morning se light nahi hai mai aap ki customer care mai complain kari thi complain number [protected] liken bina complain solve ki aap ki side se sms mila ki aap ki complain solve ho chuki hai aur jab main aap ke officer ko call ki to unki side koyi answer nahi aaya
jitendra meena
[protected]
jhilo neem ka thana [sikar]