Awstro.in Complaints & Reviews

I would appreciate it if you could ensure that orders are fulfilled accurately, as I received the wrong item in my recent purchase....

It would be helpful if you could provide more transparency regarding shipping and handling fees, as I was surprised by the high fees associated with my recent purchase....

I would appreciate it if you could streamline your refund process to ensure that refunds are processed promptly and without any issues, as I encountered some difficulties when trying to receive a refund for a returned item....

I would appreciate it if you could resolve any technical issues with your website, as I encountered some difficulties when trying to complete my order....

It would be helpful if you could ensure that the product descriptions on your website are accurate, as I received a product that did not match the description provided online....

It would be great if you could improve your packaging to ensure that items arrive in good condition, as the product I received was damaged due to inadequate packaging....

I would appreciate it if you could be more transparent about the charges associated with my orders, as I was surprised to find an unauthorized charge on my recent purchase....

I would appreciate it if you could streamline your customer service process to ensure that customer inquiries are handled in a timely and efficient manner, as I encountered some difficulties when trying to resolve an issue with my order....

It would be great if you could ensure that the products you offer meet the quality standards advertised on your website, as the product I received was not up to par....

I would appreciate it if you could provide more accurate delivery estimates for future orders, as I experienced a delay in the delivery of my recent purchase....

Unfortunately, it seems like you forgot to provide the brand or company name for which you want me to provide this review. Please let me know the brand name so I can assist you better....

Responsiveness and performance. We understand how important it is for our customers to be able to access and navigate our website seamlessly on their mobile devices.

We apologize for any inconvenience caused by the slow loading time or other performance issues you may have experienced. We have taken note of your feedback and will work to improve our website's mobile responsiveness and performance.

Please do not...

I recently purchased a product from your e-commerce store and had some concerns about the warranty and after-sales service. I found the product to be of high quality and met my expectations, but unfortunately, after a few weeks, I encountered some issues. When I contacted your customer support team, they were helpful and provided me with the necessary information about the warranty and how to claim it. However, I feel that the process could...

I wanted to share some concerns I have about the durability and longevity of your products. While I have been generally satisfied with the quality of your items, I have noticed that some of them tend to wear out or break down relatively quickly compared to similar products from other brands.

I understand that wear and tear can happen over time, but I feel that the longevity of your products could be improved. It would be great...

"Great products, but please add more filtering options. It's hard to find specific items in the search results. Enhancing the filters and sorting options would be helpful for the customers."...

I have some concerns about the customer privacy and data protection policies on this website. I noticed that there isn't much information available about how my personal data is collected, stored, and used. It would be great if the company could be more transparent about these processes and provide clear guidelines on how they ensure the security and confidentiality of customer information. Overall, I think this is an important issue that...

"I appreciate the detailed product descriptions on your website. It helps me make informed decisions about my purchases. However, I've noticed some products lack certain important details like size and dimensions. It would be great if you could include more comprehensive information for all products....

"I recently received a product from your company, and I was a bit disappointed with the packaging quality. The box was damaged during shipping, and the product inside was not properly secured, which led to some damage. I would appreciate it if you could improve your packaging quality and ensure that products are properly secured before shipping to avoid any damage. Thank you."...

I appreciate your company's commitment to website security and privacy. Your website's SSL encryption and secure payment processing gives me confidence in making purchases from your platform. However, I would suggest adding more information about your privacy policy and data protection practices to provide transparency and build trust with customers....

"Overall, I've been satisfied with my purchases from your company, but I have noticed some inconsistencies in product quality between different batches. I would appreciate more rigorous quality control measures to ensure consistency across all products. Thank you for your attention to this matter."...

Hello,
I have ordered skullcandy earphones from awstro.in website on 25th july..order id is NDKZZRETB.Till now the order is still processing..I tried calling the customer care number bit nobody was lifting…e-mail id was also a fake one..I think the website is also a fake one..there is no tracking id or anything on the website properly..please dont waste your valuable money using this website..please do the needful if you can..thank...

I bought a bluetooth speaker but I never recieved my order.
When I called customer care they assured me that they will deliver it in few days but after that they picked my phone ......

I had purchased headphones from awstro.in on 22nd nov. Till now no intimation from company on when they will deliver....

I bought a Samsung wireless charger from AWSTRO.IN Order Reference AZDEBUAIK - placed on 01/09/2021.
In order details, it was maintained that the product will be received in 3-4 days through FedEx.
After 3 days also shipment details were not updated on the portal, so after repeated calls, I come to know that the product is not available in the store.
On[protected] Friday I received the wireless charger with FANTASY company...

My order id is: caoadudgd.
I have ordered a bose qc 30 from this online shopping site www.awstro.in. the price for bose qc 30 was much less than in other shopping sites. But what i received was a fake product, it has no button for activating noise cancellation and it was also unable to connect with the bose app from my cell.
When i registered a complaint on their website no action is taken.
Similarly i tried calling the...

I have ordered a Bose QC 30 from this online shopping site www.awstro.in. The price for Bose QC 30 was much less than in other shopping sites. But what i received was a fake product, it has no button for activating noise cancellation and it was also unable to connect with the Bose app from my Cell.
When i registered a complaint on their website no action is taken.
Similarly i tried calling the call center to register my complaint...

I ordered for a JBL headphone Model Mo. MS771a from awstro i.E. Awstro.In. (Order Ref. No.SQKGKWRMH

I got the courier on[protected]the packaging condition was very bad and no invoice was attached to it or inside the courier with the product).

When i checked... I found that i received wrong brand of the product. This is not the wireless headphone i ordered.

I had ordered JBL MS771A bluetooth headphone....

This awstro.in is a fraud company i had placed an order on 3rd july, payment was successful there was absolutely no response, after 20 days when i called customer service he says the price just went up i demanded for a refund which they assured me but still i haven't received it....

I had ordered jbl flip 4 from company dated 22.08.2019
I had made online payment of rs 2999 for the product
Till today no delivery of product received by me.
I had called several times to comapny on their mobile no
[protected] but no respoce recd by me
The treack your order service not working and i had made email also to the company for details and package but no email recd by me. Yeaterday i send email...

This company is fake and cheating the costumers and supply duplicate products .
I have lost my 2500 hard earned money
I ordered original JBL flip 4 black colour but I got duplicate very low quality and blue colour product my order id is KMIGURAON I asked about refund they are not picking my calls please take an action against them. Please don't let anymore costumers trouble by this company....