Baltra Complaints & Reviews

I purchased a Baltra induction on October 28, 2023, but there was a defect in the induction. I have a two-year warranty card with me. I filed a complaint, and an engineer responded, but the problem remained unresolved. Since them we are contacting baltra customer care and other contact persons on regular basis but they is no response from their side.
Our word is suffering from past 1.5 months but these people are not even picking call, i bought this induction from shop, and the shopkeeper says he can't do anything; only an engineer from the company can resolve this issue.
I want to get my money refunded back now due to such a worst behavior from baltra, i dont want to continue with any product of this company.

Dear Sir/Madam,

I am writing to file a complaint against Baltra Company, their retailers, and dealers for failing to replace my faulty electric kettle (Model no BC 144), which is still under warranty.

I purchased the electric kettle from a Baltra Company retailer (टपु इलेक्ट्रिक सेल एण्ड सर्विस, गढ़ नोखा,
रोहतास, +91 96319...

Purchased baltra water heaters in 2017. Water started leaking within warranty period. Complain registered with baltra as follows
21/6/18...[protected]
16/10/18... J[protected]
Complain registered with ncdrc on 16/8/18 and 06/10/18
Still the complain is not resolved.
As per baltra service personnel, it cannot be repaired and hence it needs to be repalced.

I have purchased baltra induction on may end 2016, but there was defect in induction the temperature automatically goes high to 2000 w automatically, i have 1 year warranty card with me, then i raised the complaint and engineer came but still same problem persists, and again after raising complaint engineer came but problem could not be resolved. Since them we are contacting baltra customer care and other contact person on regular basis but they is no response from their side.
Our word is suffering from past 3 months but these people are not even picking call, i bought this induction from shop and shop keeper says he cant do anything only engineer from company can resolve this issue.
I want to get my money refunded back now due to such a worst behavior from baltra, i dont want to continue with any product of this company.