Banggood.com Complaints & Reviews
tracking number cannot be traced
| Address: Our Asian business address: Room 38,11/F, Meeco industrial Center, 53-55 Au Pui Wan St., Fo Tan,N.T., Hong Kong |
| Website: www.banggood.in |
I ordered steering hub for my car on Jun/01/2019 through Banggood (https://www.banggood.in) .
I can't track my order with the tracking number given to me by banggood and so far I have not received any updates from Banggood about shipping status.
Order No: 67103607
Tracking Number: [protected].
I have attached screenshot of order details and invoice.
I can't track my order with the tracking number given to me by banggood and so far I have not received any updates from Banggood about shipping status.
Order No: 67103607
Tracking Number: [protected].
I have attached screenshot of order details and invoice.
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I had ordered a charging cable from banggood, but kolkata foreign rlo building had custom hold my order from 24.10.19.I urgently needed my order please send it sir.My complain is not against banggood but against kolkata foreign rlo building. Please resolve it sir.
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i have not received my order no-60352708/date-19.01.2019 till today
| Address: AT-medical campus po-Mohana, Dist-Gajapati,State-Odisha,INDIA, 761015 |
| Website: BANGGOOD |
Seller and courier cheating me. Tracking link-https://www.tracking more.com/allijoy-tracking. Html number=aljcc[protected]yq and http://ecom express.in/tracking/ awb_field=[protected] send message out of delivery but i have not received tillyet. Another finally tracking information-16.03.2019 redirection under new airway bill number-[protected] delhi send message closed. Final message tracking number-aljcc[protected]yq date-01.03.2019 delhi pickup cancelled by customer. My item name is-mens big size casual outdoor washed double seded wear vest. I paid total rs.3, 056.75. So i request you kindly help me for refund my amount or resend my item by india post.
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Dear Arjuna Behera,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
My order no [protected]. ( A[protected]HUW) you have sended me torn casual shirts tops with small size. kindly replace it and send to me good new and good quality of casual shirts Tops with 4XL size.
A[protected]HUW and also send me yr email I'd with contact no and reply to email I'd that is [protected]@gmail.com
A[protected]HUW and also send me yr email I'd with contact no and reply to email I'd that is [protected]@gmail.com
Anilsingh Kushwah's reply, May 16, 2019
I received my order of casual shirts Tops in torn condition with small size I need 4XL size .I am trying to call and contact but nothing is repliyed by you. Kindly do something and it's shame on you as one month and more gone past you did nothing
Dear Anilsingh Kushwah,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We have listed all the details about item sizes on the related product pages. If you find the size does not fit, please check our description and your order information first.
1) Size not as ordered: You can contact our customer service directly for a full refund or a free replacement of the item in the correct size.
2) Size as ordered but does not fit: There may be a 3cm/1.5 inch size inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases, you will be responsible for all shipping fees incurred. Due to hygiene reasons, underwear, earrings lingerie, underwear, swimwear can not be returned. We recommend you carefully check the size of your items before ordering.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thank you for choosing Banggood and sorry for any inconvenience caused.
We have listed all the details about item sizes on the related product pages. If you find the size does not fit, please check our description and your order information first.
1) Size not as ordered: You can contact our customer service directly for a full refund or a free replacement of the item in the correct size.
2) Size as ordered but does not fit: There may be a 3cm/1.5 inch size inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases, you will be responsible for all shipping fees incurred. Due to hygiene reasons, underwear, earrings lingerie, underwear, swimwear can not be returned. We recommend you carefully check the size of your items before ordering.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
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I am complaint for bakeey fitness band m3
| Address: 182 Prajapati Vihar new sanganer road Mansarovar Jaipur, Jaipur, Rajasthan, 302020 |
| Website: Banggood.com |
Baggood product is very bed quality. Because i am order bakeey fitness band. I have using only one month and this product is not working. I have very dissatisfied to banggood product and service.
Name: kamal sharma
Phone no. 91+ [protected]
Address: 182 prajapati vihar new sanganer road mansarovar jaipur
Pin: 302020
I have can’t suggest anyone for banggood shopping.
Name: kamal sharma
Phone no. 91+ [protected]
Address: 182 prajapati vihar new sanganer road mansarovar jaipur
Pin: 302020
I have can’t suggest anyone for banggood shopping.
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Dear Auto Genius,
Thank you for choosing Banggood and sorry for any inconvenience caused.
If your product arrives damaged or is not working, you can return it to us within 7 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.
First of all, could you please send us some photos and a video to show some details of the issue. Requirements are listed as follow.
1.In the photos, we could clearly see product’s shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.In the video, we could clearly see the problems.
The reason why we need them is that after checking, we could effectively confirm the problem and find out the root cause. Furthermore, we will keep them as evidences and provide them to the supplier.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thank you for choosing Banggood and sorry for any inconvenience caused.
If your product arrives damaged or is not working, you can return it to us within 7 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.
First of all, could you please send us some photos and a video to show some details of the issue. Requirements are listed as follow.
1.In the photos, we could clearly see product’s shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.In the video, we could clearly see the problems.
The reason why we need them is that after checking, we could effectively confirm the problem and find out the root cause. Furthermore, we will keep them as evidences and provide them to the supplier.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
My order number 69717946 and 69656673 through Banggood website on[protected] but current status- delivered,[protected]But I have not received my item till today.So kindly resnd my item or refund my amount. please kind arrangement immediately
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rip off deal for ulefone 5s power bought from banggood
I have bought the ulefone 5s power with 13000 mah from banggood. When selling they told me i have a warranty 1 year and i received a phone with a broken volume button. The reparation at the local repair shop will cost me 110 euros. This is the email that i have received from banggood as a response to that:
Dear (...),
Thank you for your email and order 64280513.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused.
In this case we would kindly invite you to bring the product to the local repair shopto check if it can be repaired. After your phone have been repaired in the local repair shop, please offer the receipt to us, and then we will refund repair cost for you only if the repair cost is less than eur 30.
Please note that after your phone is disassembled and repaired in your side, the phone would not enjoy warranty any more.
Thank you for your understanding and your cooperation.
Looking forward to your kind reply.
Best regards.
Kay
Dear (...),
Thank you for your email and order 64280513.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused.
In this case we would kindly invite you to bring the product to the local repair shopto check if it can be repaired. After your phone have been repaired in the local repair shop, please offer the receipt to us, and then we will refund repair cost for you only if the repair cost is less than eur 30.
Please note that after your phone is disassembled and repaired in your side, the phone would not enjoy warranty any more.
Thank you for your understanding and your cooperation.
Looking forward to your kind reply.
Best regards.
Kay
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Dear Fatih Çağlayan,
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
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ticket#broken or damaged item 1362406 in order 63934737
| Address: 523000 |
| Website: m.banggood.in |
We purchased cooler on banggood which is 15000 + inr send us a damaged product which is completely worth less. Later gave them all the proofs but no proper response and asking to send the product back but not taking about the refund. Sent emails multiple time but they are simply saying to send the product by spending the money but not giving answer about the refund this discussion was going on since 10-15 days. Stupid thing is they won't be on there words as mentioned while doing the shopping. I suggest every one not to purchse online on banggood. And one more thing they will rate 5 start rating before we rate them if we do a rating 1 also automatically it take 5 rating. Their are so many issues on banggood. If i keep saying means they will be somany issue.
And banggood if you are really doing the right business in a right way means resolve my problem so for the product and ticker id "ticket#broken or damaged item 1362406 in order 63934737"
Links if broken cooler
1. https://youtu.be/40mYiFMZB5E
2. https://youtu.be/wMIJ6mytG54
3. https://youtu.be/xmGLkEnd51c
4. https://youtu.be/JF6DKPA6QQ8
5. https://youtu.be/G_KoWykbALg
Thanks & regards
Narsing rao mettu
[protected]@gmail.com
[protected]
And banggood if you are really doing the right business in a right way means resolve my problem so for the product and ticker id "ticket#broken or damaged item 1362406 in order 63934737"
Links if broken cooler
1. https://youtu.be/40mYiFMZB5E
2. https://youtu.be/wMIJ6mytG54
3. https://youtu.be/xmGLkEnd51c
4. https://youtu.be/JF6DKPA6QQ8
5. https://youtu.be/G_KoWykbALg
Thanks & regards
Narsing rao mettu
[protected]@gmail.com
[protected]
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Dear Narsing Rao Mettu,
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
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I am complaining about product item is fake parcel
| Address: no.2, powder mills road, pulianthope, chennai, 600012 |
| Website: www.banggood.com |
Sir, please ensure my order no.62728215 and my tracking no. Rw[protected]ch
The item came to the india - tamilnadu-chennai - perambur barracks road post office but they given to us only fake parcel but my order is mobile phone. They show me the parcel only sponge inside so no mobile phone inside the parcel so i just hold the item in the post office itself. Please conform my order findout the original parcel and send me to us. Please reply soon please
My order came on post office[protected] but they show me on[protected] but still it is in the post office because i returned the parcel it is fake only sponge inside. Please quick reply.
The item came to the india - tamilnadu-chennai - perambur barracks road post office but they given to us only fake parcel but my order is mobile phone. They show me the parcel only sponge inside so no mobile phone inside the parcel so i just hold the item in the post office itself. Please conform my order findout the original parcel and send me to us. Please reply soon please
My order came on post office[protected] but they show me on[protected] but still it is in the post office because i returned the parcel it is fake only sponge inside. Please quick reply.
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My order NOT delever and your wapsite resiwd me this my oeder number 63071940 rifunt my wollet
Dear senthil1234k,
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
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refund of returned product
About orders 59110795 and 59111067, I returned them in one parcel with tracking number EM[protected]IN and the same has been delivered back to you as per the tracking status .Please confirm the status of my returned parcel and initiate refund.
I have been getting replies as mentioned below with no progress
"Dear Sumit sharma,
Thank you for your email.
About orders 59110795 and 59111067, we are glad to see that it is delivered on 27th, January.
We need to contact related colleague to confirm the matter and items.
It may takes some days, would you like to wait for it another week?
We will refund to you minus minus shipping fee
₹70.36 separatly after confirmed.
Hope for your understanding.
Best regards,
Betty
"
Please resolve the grievance And complying to your refund policies .
I have been getting replies as mentioned below with no progress
"Dear Sumit sharma,
Thank you for your email.
About orders 59110795 and 59111067, we are glad to see that it is delivered on 27th, January.
We need to contact related colleague to confirm the matter and items.
It may takes some days, would you like to wait for it another week?
We will refund to you minus minus shipping fee
₹70.36 separatly after confirmed.
Hope for your understanding.
Best regards,
Betty
"
Please resolve the grievance And complying to your refund policies .
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Sound amplifier display not working please resolved my problem order no. 62509431
Dear Loversrliars,
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Thank you for contacting us and sorry for any inconvenience caused.
Your order is being processed by our colleagues. Would you mind checking your mailbox and reply the e-mail? Thank you for your cooperation. If the solution violates our policy of the Help Center, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
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confirmed prepaid order not delivered and a cancelled order not refunded
| Address: Amravati, Maharashtra, 444603 |
| Website: Banggood.com |
Order number 60360603 not delivered, nor tracable.
Order number 60360602 cancelled due to unavailability of item, but the amount not yet refunded.
Both orders placed on 19/01/19, prepaid.
Live chat is useless and they blatantly ignore any e-mails regarding refund or delivery.
I need my money back, never ordering again from such companies.
Items in order include a decorative ceiling light and a moon type table lamp
Order number 60360602 cancelled due to unavailability of item, but the amount not yet refunded.
Both orders placed on 19/01/19, prepaid.
Live chat is useless and they blatantly ignore any e-mails regarding refund or delivery.
I need my money back, never ordering again from such companies.
Items in order include a decorative ceiling light and a moon type table lamp
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I have ordered a set of peltier modules in the name of pratyasha das, order number 61413894. Order was placed on 12 February. It has been almost 1 month and I still did not get the order. There is no proper contacting details and even if we contact them through chats, they are not responding properly.
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about the delivery of the product 59404750 smartwatch
| Address: Belgaum, Karnataka, 590010 |
| Website: banggood.com |
I have ordered the zelbaze vibe 3hr smart watch on December 31st 2018 it arrived to india on 7th of January 2019 but still it has not reached me it has been 22 days the banggood service are saying to connect the ecom EXPRESS but the ecom EXPRESS are saying that they have not recived the product i am of dought that the product has been lost but they are not ready to accept it they are telling me to wait for 60 days please do check
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I have ordered blitzwolf headphone but I revived paper roll
Hi all, i have ordered blitzwolf headphone worth Rs.1, 170 on 24\09\2018, thank god i have revived the product on 19\11\2018 after a long time . but its fine because the product delivery from china . but the issue is after the delivery i have open the box and inside the box i cant see headphone, i got a lengthy paper roll inside my product box . i wondered . what the hell is happened . guys do not buy any product from banggod because they are cheating customers or they are making fool . i have all evidence and here iam attaching photos what i revived from banggod
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Received sound amplifier, display no working because sound amplifier did not work, please resolve my problem
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refund
| Address: Mumbai City, Maharashtra, 400614 |
| Website: Banggod.com |
Order No[protected] .
Receive the Damage Product from which they Refunded 850 Rs but i didn't receive the Payment so contacted them regarding this they said Will not issue and cannot help in this
Refund Reference No[protected].
Mode of Payment- Debit Card.
STATE BANK OF INDIA.
Order Amount- 1658/- Night Eye Led Bulb Product.
So they are Nit helping me regarding this, fhey said me to Contact the Branch regarding this so I contacted the Branch they said no Such Refund is pending.
So Pls help me out Regarding this.
Receive the Damage Product from which they Refunded 850 Rs but i didn't receive the Payment so contacted them regarding this they said Will not issue and cannot help in this
Refund Reference No[protected].
Mode of Payment- Debit Card.
STATE BANK OF INDIA.
Order Amount- 1658/- Night Eye Led Bulb Product.
So they are Nit helping me regarding this, fhey said me to Contact the Branch regarding this so I contacted the Branch they said no Such Refund is pending.
So Pls help me out Regarding this.
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My orders have not been shipped for 24 days and are not canceled. The site write "Its estimated delivery time is 7-15 business days". I paid the product on 2 December.
4 items are waiting the same way. Worth about $ 1000.
Order Numbers:
58125976
58131490
58600617
58596332
4 items are waiting the same way. Worth about $ 1000.
Order Numbers:
58125976
58131490
58600617
58596332
Tracking no ALJCD[protected]YQ
Why stop my item delhi where go my parcle india direct mail ediots not send any parcle any customer
Why stop my item delhi where go my parcle india direct mail ediots not send any parcle any customer
Order No: 61513887, dated[protected] after my online payment, the order has been cancelled by banggood, i have mailed so many times that payment has done. but no response still. How many times i have send my bank statement that the amount has been debited, 2 days have passed, Not a mail, call nor chat has cleared my complaint.
My order number 85250993. Its been 100 days above now and i have not received my order yet. I have requested for refund and they said that within 5 to 7 business days your refund request will be approved and will get a confirmation email but it's almost 9 days now and didn't got any reply from banggood. Contacted them thrice but still not got the refund.
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product not received or refund the amount
| Address: Ernakulam, Kerala, 682006 |
| Website: www.banggood.com |
Sir, My Name is Jithu .s. kamath, [protected], [protected]@gmail.com,
Freelance photographer for my job purpose i order Xiaomi Mi Drone WIFI FPV With 4K 30fps & 1080P Camera 3-Axis Gimbal RC Drone Quadcopter
and pay amount Rs27, 938.23 via credit card the product not recived yet so want to cancel the agreement and i want to refund the amount return.
-THEY send e mail on my e mail
[protected][protected][protected][protected]-----
Dear Jithu Kamath,
Thanks for shopping with us. We are glad to inform you that your order 40491322 has been shipped out. Please click track your order to check information.
Tracking information of your order may not be immediately available. Please note that orders under $25 using standard shipping will not have a tracking code, unless you paid an extra fee for tracking your parcel. View our Shipping Section in our new Help Center.
Freelance photographer for my job purpose i order Xiaomi Mi Drone WIFI FPV With 4K 30fps & 1080P Camera 3-Axis Gimbal RC Drone Quadcopter
and pay amount Rs27, 938.23 via credit card the product not recived yet so want to cancel the agreement and i want to refund the amount return.
-THEY send e mail on my e mail
[protected][protected][protected][protected]-----
Dear Jithu Kamath,
Thanks for shopping with us. We are glad to inform you that your order 40491322 has been shipped out. Please click track your order to check information.
Tracking information of your order may not be immediately available. Please note that orders under $25 using standard shipping will not have a tracking code, unless you paid an extra fee for tracking your parcel. View our Shipping Section in our new Help Center.
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I got wrong product from banggood
| Address: Jabalpur, Madhya Pradesh, 482009 |
| Website: Banggood.com |
Hey folks, my order no[protected], I am new to fpv and I buy 4 brushless motors from banggood.but they send me a 12v DC motor instead of giving 4motors as a wrong product.i tried to contact them through mail and live chat.and they last reply me that they check the product with the sku no in their system and found that this product is not related from their ware house and they stocked it on October 2017 and now it's not available.after this I reply them many times that if the product not belongs to u then how did I get the product from your side.but it's been 2 days that he didn't reply to my question.so pls beware before buying from their site.and pls i[censored] have any solution about this pls reply me .
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frustration of 1st purchase from banggood! 1+ month item not received yet.
Order no: 49574028
Tracking number :[protected]
Tracking website : www.gati.com
Ordered from honkong cn warehouse. On 24th may 2018
Destination is mumbai, india.
I had purchased a 3d printer as a birthday gift for my partner one month ago.
Shipping time showed: india direct mail 8 - 16 business days
It's been 1 month now. I haven't received the item.
I have talked to customer support they now say: banggood are guaranteed to be delivered to buyers within 60 days, every time i have a chat they say wait for a few days.
Courier company says: item probably not even shipped. They have not received any package from china.
I have purchased because it was written: "india direct mail 8 - 16 business days"
I need an immediate solution for the same. I don't really like to wait 60 days to hear a failure of delivery.
Tracking number :[protected]
Tracking website : www.gati.com
Ordered from honkong cn warehouse. On 24th may 2018
Destination is mumbai, india.
I had purchased a 3d printer as a birthday gift for my partner one month ago.
Shipping time showed: india direct mail 8 - 16 business days
It's been 1 month now. I haven't received the item.
I have talked to customer support they now say: banggood are guaranteed to be delivered to buyers within 60 days, every time i have a chat they say wait for a few days.
Courier company says: item probably not even shipped. They have not received any package from china.
I have purchased because it was written: "india direct mail 8 - 16 business days"
I need an immediate solution for the same. I don't really like to wait 60 days to hear a failure of delivery.
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product undelivered
| Address: Purulia, West Bengal, 723101 |
| Website: Banggood.com |
I bought a jd11 drone from bang good.com on 28th january, 2018. The
Approximate delivery date was 13th march 2018. My tracking no. Is : rh[protected]tr
And primary order no. Is 43471180
But, today the date is 19th march, 2018.
I didn't receive my product till now.
And kolkata customs wanted some certificates from me like noc from dgca, local administration etc.
It was unknown to me that importing drone is banned in india, so i order it and came to know about the rules after receiving the letter.
I want either my money back or my drone.
What should i do now?
Can you help me please?
Reply me as soon as possible...
Approximate delivery date was 13th march 2018. My tracking no. Is : rh[protected]tr
And primary order no. Is 43471180
But, today the date is 19th march, 2018.
I didn't receive my product till now.
And kolkata customs wanted some certificates from me like noc from dgca, local administration etc.
It was unknown to me that importing drone is banned in india, so i order it and came to know about the rules after receiving the letter.
I want either my money back or my drone.
What should i do now?
Can you help me please?
Reply me as soon as possible...
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mobile
| Website: www.banggood.com |
I ordered leagoo s8, mobile on 11th jan 2018, the expected time is within 15-20 days but i waited for 2 months, but i haven't received the mobile yet, i contacted to the banggood.com they told the expected days 10-20 days, whenever i tried to reach them they used to repeat the same, kindly suggest us to get refund from them.
Thanking you,
T. Pradeep kumar
[protected]
Thanking you,
T. Pradeep kumar
[protected]
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stuck in kolkata lcao
| Address: 788008 |
| Website: banggood.com |
Sir my parcel stuck in your place for so many days i want it back.. My shippng id is rs[protected]ch
Please sir do anything.. Its an handset
Invoice
Banggood network technology co., ltd.
Room 605 haoquan building
Jichangdongmen road, 1 jingtai street
Baiyun district 510400
Guangzhou
China
Date :[protected]:02:34
Order no. :42384306
Order status :shipped
Payment (Txd) :usd
Tracking number :
Rs[protected]ch
Ship to
Biplob dutta
Vill/p. O=indrakumar sarani, shibbari road tarapur
Near shiva temple silchar
Silchar, assam, 788008
India
Product id description qty price
1236679 nubia m2 global rom 5.5 inch 4gb ram
64gb rom qualcomm snapdragon 625 octa
Core 4g smartphone [color: black]
X1 us$159.99
Sub-total:us$159.99
Air parcel register:us$0.00
Insurance:us$0.00
Total:us$159.99
Please sir do anything.. Its an handset
Invoice
Banggood network technology co., ltd.
Room 605 haoquan building
Jichangdongmen road, 1 jingtai street
Baiyun district 510400
Guangzhou
China
Date :[protected]:02:34
Order no. :42384306
Order status :shipped
Payment (Txd) :usd
Tracking number :
Rs[protected]ch
Ship to
Biplob dutta
Vill/p. O=indrakumar sarani, shibbari road tarapur
Near shiva temple silchar
Silchar, assam, 788008
India
Product id description qty price
1236679 nubia m2 global rom 5.5 inch 4gb ram
64gb rom qualcomm snapdragon 625 octa
Core 4g smartphone [color: black]
X1 us$159.99
Sub-total:us$159.99
Air parcel register:us$0.00
Insurance:us$0.00
Total:us$159.99
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bakery transparent clear anti fingerprint tpu case for iphone 7 plus
| Website: www,bangood.com |
My self sunny girotra i have order a iphone 7 plus on 7 september worth rs 279.79 paid through icici bank
But till now have not received anything
Have complaint several times on there customer care but no positive response... Its been more then 45 days my money is wasted n no response from this company
I want money with proper compensation now
But till now have not received anything
Have complaint several times on there customer care but no positive response... Its been more then 45 days my money is wasted n no response from this company
I want money with proper compensation now
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Banggood.com Recent Comments
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Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
And we have checked that your order was delivered on[protected]. Its tracking information shows that your parcel was delivered successfully. If you still have not received it, could you please check your mailbox or ask your neighbors if they signed on your name?
We advise you to contact the carrier or your local post office and give them the tracking code to know what happened to your package.
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team