Bank Of India, Star Connect Department
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Bank Of India, Star Connect Department Complaints & Reviews

D
Dec 25, 2024
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Opening of FD online

Website: Bank of India , starconnect

I am having joint account with BOI.

I am trying to open online FD.

After completing procedure and submitting it, massage / error is received as under:-

Starconnectcbs.bankofindia.com says
[4110] FDO : Transection not allowed. FD opening request unsuccessful.

Number of attempts failed....
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Frustrated Customer 70
from Mumbai, Maharashtra
Feb 10, 2018
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Address: 400026
Website: starconnectcbs.bankofindia.com/BankAwayRetail/(S(wuynfdae2nk2yc45ku5i20en))/web/L001/retail/jsp/user

Yours is the worst banking website i've ever come across in my travels and stay in 3 continents and having worked with 7 banks and 30 credit cards over 15 years!
I have to get to the bank each visit from abroad, spending 3-5 days, sometimes 2 weeks (!!) to sort matters of passwords...
Finally this year, reached neft stage to send an neft to friend. Added new beneficiary.
When trying to make payment, system says 'you have no payees added'!!!
So, i need to go to the bank and sit with yr employee again!! F'ing ridiculous1

Which stupid # did you employ and which inexperienced company has done your startoken website and internet banking??? Every step of the way is a nuisane...

System shows screen with 'ok' button, but you're not supposed to click on it or you have to log back in again...
You need to restart the whole browser, each time you time out or make an error in clicking.

We are the best security, the lady at the bank branch tell me... Its the kind of security that makes you safe inside the house, but doesn't allow you to get our of your own home!!!

Was ever a user experience done before the roll-out of your highly inefficient, un-user-friendly system done???

Are any of your senior branch managers cared/ bothered about this situation? After multiple complaints over 8 years, it is almost exactly the same situation.
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    A
    ahsanal
    from Surat, Gujarat
    Nov 7, 2016
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    Address: Hazaribagh, Jharkhand, 825301
    Website: Mobile banking

    Sir
    I md Ahsan ali ac no. [protected] applied for mobile banking through star connect before a month but not activate yet. Please look at the matter and solve my problem. I am the customer of pugmil branch, kallu chowk hazaribag jharkhand.

    Md Ahsan ali
    User id. ahsanal
    Ac.no. [protected]
    Mobile [protected]
    [protected]
    Email id, [protected]@yahoo.in
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      pritam singh99998
      from Mumbai, Maharashtra
      Sep 26, 2016
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      Problem in net banking connection

      Address: 400706

      Sir, we are not able to log in to our bank through net banking, as we are logging in the massage flash application setup error and contact to branch administrator. Please solve the problem on urgent basis. As we have several transactions pending and Old client of your Bank please solve our issue immediately. Waiting for reply from your group.

      Thanking you,...
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      K
      KP Chand
      from Ranchi, Jharkhand
      Mar 9, 2016
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      Address: Mumbai City, Maharashtra, 400 614
      Website: www.bankofindia.co.in

      Date:[protected]

      Dear Sir/Madam,
      Three numbers of application for POS reversal submitted by Mr. Sukrit Tiwary, BOI, Clubside Branch, SB A/c. No.:[protected]; which details are as given below:

      Amt.: Rs.300 Ref. No.: 290116data99072 Txn No. S8690713
      Amt: Rs 300 Ref. No.: 290116data99116 Txn No S8693920
      Atm: Rs.300 Ref. No.: 290116data99117 Txn No S8695890

      The above mentioned BOI SB account is yet to be credited by Rs.300.00+300.00+300.00=600.00 (Rupees Six Hundred Only).
      Please do the needful and oblige.
      Thank you.
      For & On behalf of Mr. Sukrit Tiwari
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