Benetton Watch Complaints & Reviews
In month of november I have purchased Benetton Watch for Rs.500.00 against India today book club invoice no.ORA[protected] but when I opened the packet the watch was faulty and returned to the supplier thru: DTDC Courier no.V01634828 dtd:03.12.2009 but inspite of seveal followups and mails they have not replaced the watch. Everytime I call the their number I get colorful excuses.
Is this the way to handle complaints.
The concerned...
Is this the way to handle complaints.
The concerned...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
WATCH NOT WORKING
Reminder - 1
----- Original Message -----
From: Oriental Carbon & Chemicals Ltd.(EDP)
To: Response
Sent: Thursday, October 01, 2009 10:04 AM
Subject: Re: problem in watch
Dear Parachi
As I had despatched non workable watch thru Trackon courier Service against slip no.[protected] on[protected] and you have got it on 17/09/09 as per courier service status. But...
----- Original Message -----
From: Oriental Carbon & Chemicals Ltd.(EDP)
To: Response
Sent: Thursday, October 01, 2009 10:04 AM
Subject: Re: problem in watch
Dear Parachi
As I had despatched non workable watch thru Trackon courier Service against slip no.[protected] on[protected] and you have got it on 17/09/09 as per courier service status. But...
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Benetton Watch Recent Comments
- WATCH NOT WORKING
Reminder - 1 ----- Original Message -----...
1 - Faulty watch returned but till today no replacement
In month of november I have purchased Benetton...6