Bethany Hospital
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Bethany Hospital Complaints & Reviews

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Arundhati gupta
May 27, 2023
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Website: For Bethany hospital Pokharan road no 02

It's very worst hospital. I just visited one Dr Sameer rane. So there is swallowing in my mom neck i asked him to check and he said kuchh nhi hua hai bhago yaha se bhago yaha se even he don't check weight and bp and all. We are paying 900 for Dr Sameer, just for listening this bad words . It's very rude. We are middle class that doesn't mean ki Dr will give disrespect to us.

I am very regret that I am paying 900 rs for him. He just saying within 2 min ki bhago yaha se hamne puchha ki swallowing bada to ky krna hai bolta hai jb badega tb dekha jayega to ky ham wait kre bdne ka he don't write single line or no medicine my mom also saying ki ghutne me dard hai Dr bolte hai ky Karu mai kat k nikal du ky .

Give us our 900 rs return it's happening on 26th May
He is very rude . No Dr has right to say this abusing word to patients we are middle class that doesn't mean ki hame dawa karane ki aukat nhi hai .

Very very veryyyyyyyyyyyyyyyyyyy bad experience with Dr. Sameer .

Amir hai o log iska ye mtlb nhi hai garib log ki izzat nikalenge free me nhi aye the checkup karane ham
Dr Sameer is bhikhari ki Paisa leke insult krta hai .
I need to start a recording in that time but on that situation kuchh nhi smjha.

If i have a recording definitely i will tweet .
Dr Sameer is very rude. He just taken our 900 rs from middle class and insult them.
He insulted me along with my mother
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    Manisha SJ Nambiar
    from New Delhi, Delhi
    Sep 2, 2022
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    Getting same on watsapp which we received in 5-6 minutes but again he left so we asked sister and she said he is gone to have tea please wait and he came around after 45 minutez.
    5. on 30th we went again with fresh x-ray reports as suggested by Dr. He didnt said anything just cough amd congestion and gave some more medicines.
    6. On next day my mother started breathing problem so we took her for nebulisation and there doctor said to get her admitted as she has pneumonia and in x-ray also written but again we took apointment to get opinion on same what is said is well dont want write...
    The only thing is just spend some time on patient..we dont come to you for timepass or tea party or chitchat...we are paying you..you are not doing any ehsaan on us or treating us at free of cost...now my mother is having serious breathing problem and admitted in pune for pneumonia...if anything happens to her will screw you guys
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      Atul0273
      from Mumbai, Maharashtra
      Jan 5, 2022
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      Address: Thane

      My mother (Anita Dalvi)is having brain disorder and bedridden . For USG, she is waited for 45 minutes since there is mis communication and poor administration between USG department and facilities. Care taker n sisters are also not cooperating.
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        Sudeep Biradar
        from Mumbai, Maharashtra
        Aug 13, 2015
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        Address: Thane, Maharashtra

        Hi, My Name is Sudeep, I am writing this complaint against Bethany Hospital. As, I visited early morning at around 8: 15 AM on August 12, 2015 for my younger brother who was suffering from viral fever and severe headache, Since no doctor was available at the hospital, I was advised to get him checked at the causality. after that I was told to get some prescriptions and was also advised to wait for Dr Manish Deshpande. After a long wait finally around 10 AM. we were able to get him checked to the concerned doctor as suggested by the lady who sits at the counter. The doctor did check my bro, and did mentioned to prebook the Bed as no bed was available that day, which is really hard to believe.I was at work it was 6 PM in the evening.Mom called me and she did tell me that he is really unwell, I rushed at the hospital and told them you guys did not called. they did not.It was unbelievable, at least they must give a courtesy call and inform us if the bed is not available, we might get him checked at the different hospital. I DID WRITE A FEEDBACK NOTE, AND I WAS TOLD THAT I WILL RECEIVE A CALL FROM DR MUGHDA, WHICH I NEVER RECEIVED. SO RUDE AND SO PATHETIC WAY OF RUNNING A HOSPITAL, IRRESPONSIBLE AND THEY DO NOT CARE FOR THE PATIENT WHATSOEVER,
        Hi Sudeep,

        Trust your brother is well now. I have been treating My mom in Bethany Hospital and found this hospital to be one of the best hospitals in Thane(best than Jupiter).

        Reading your complaint I personally feel that it was your duty to followup with the hospital for bed availability and I know that's hard to believe that there are no beds available but that is the fact. You can check it any time, the beds would not be available. This only shows that Bethany is one of the best hospitals till date. Think my dear friend before you write any comment for such silly reasons.
        Hi, My Name is Arun, I am writing this complaint against Bethany Hospital. As, I visited early morning at around 8:00am on 23rd Aug for my aged mom (sheetal). She was suffering from shooting stomach pain. I took her to the casualty. I guess this hospital doesn't know anything about casualty. There was one lady doc she came gave her IV. My mom screaming coz of pain. She said we need to do sonography you need to wait till 11:00am coz there is queue(non-emergency) MEANS LEAVE THE AGED PATIENT IN PAIN FOR 2HRS. WHEN MY MOM WAS IN THE PAIN "YOUR" DOC n HOSPITAL TELLING US ONLY ONE THING "SIR PAYMENT KE LIYE BULAYA HAI"
        " SIR FIRST PAYMENT KARDO"
        What do you thing people will leave the patient in your hospital and will run away?
        I WILL STRONGLY RECOMMEND PEOPLE THAT NOT TO ADMIT ANYONE THERE..
        THIS HOSPITAL IS VERY CONCERNED ABOUT MONEY RATHER THAN PATIENT.
        I will post about your pathetic service on every social media.
        Thanks for your great help and support.
        My name is Biju and I had taken my kid to Bethany Hospital, Thane for treating her for UTI. I had very bad experience from their administration. I had cashless facility from MediBuddy and Bethany Hospital insurance department told me that even though you have cashless facility that is already approved from the insurance company, you need to give Rs. 5000 as cash deposit for getting your kid treated, otherwise we will not admit her. Because of the situation at that time, i paid Rs. 5000 and the casher and insurance guy told me that once the final claim is approved within 45 days they will pay it back to my account. On April 24th 2017 she got discharged and on 13th June 2017, I gave a call to them asking it is already 50 days and you did not pay back my deposit. The answer from insurance department was your claim is approved and about refund you need to talk to finance. I talked to a lady in finance and I could see her too arrogant and rude to me telling that when the payment from Insurance company will be credited, then only they will pay it back, and was making the statements like, "it may take 45 days, 60 days, 90 days, i cannot tell you exact date" . Even she made a statement that Bethany Hospital is taking this deposit on the advise of the insurance company only, which i feel totally wrong. Then i was forwarded to a lady who introduced herself as 'customer care manager' and told me that she will check the status and call me back. None of the Bethany Hospital staff took the pain to call me back and update the status. I called back again on today and they told that the insurance company has still not made the payment and they will update me by Tuesday. I don't know if i will get my money back? They might be taking money as deposit from all these patients using cashless facility and keep it in their account for 45 days/60 days/90 days or more without paying any interest. Good way to make money. I am totally disappointed by the way Bethany Hospital responded. I don't know if there are other patients having the same experience.

        Very Bad Service Bethany Hospital.
        Lack of co ordination between casualty, and admission section hence patient remains in wait and watch for room booking. Concerned doctor and casualty gives assurance for room booking but real situtaion is that no rooms remains till next 2 to 3 daya even for priority patients.Hence hospital need to remove this difficulty so that patient does not suffer more.
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