Bharat Holidays Complaints & Reviews
extra convenience and service fee. booked non-ac rooms after promising 3 star accommodation
| Address: Block No 865 /52 Fatehabad Road Agra, Pin Code - 282001 |
| Website: www.bharat-holidays.com/contact.php |
I booked Mysore-Coorg Trip through Bharat Holidays during May 2024. The package was initially agreed for 24, 000 just before the day of travel they increased it to 29, 000.The justification given was Convenience and service fee .
They committed that they would provide accommodation in 3 star hotel, but instead they provided me accommodation in low quality hotel ( stay-maker lake residency) . I requested them to change the hotel, as it is not fit to stay with family, but they refused to hear to my plea.
My holidays were disastrous. Attached a pic of the toilet from the hotel they arranged.
The trip coordinator name is Priya . She would agree to everything till we pay the advance, one advances are made then the tone changes .
They are real cheaters and fraud.
They committed that they would provide accommodation in 3 star hotel, but instead they provided me accommodation in low quality hotel ( stay-maker lake residency) . I requested them to change the hotel, as it is not fit to stay with family, but they refused to hear to my plea.
My holidays were disastrous. Attached a pic of the toilet from the hotel they arranged.
The trip coordinator name is Priya . She would agree to everything till we pay the advance, one advances are made then the tone changes .
They are real cheaters and fraud.
Helpful
Found this helpful?
Write a comment
Post your Comment
Convenience fee charged extra
| Address: Bangalore |
| Website: bharat-holidays.com |
I have taken the trip to Shimla and Manali, initially the package is agreed to 46k and once we paid the advance amount, they have increased the package amount up to 55k, but this is not mentioned anywhere in the package list. Incorrectly they have charged more amount and cheated.
View replies
Any benefit after upload the complaint here?
Reply
Have you got any benefit after upload the complaint here?
Helpful
7 other people found this review helpful
7 found this helpful
2 Comments
Post your Comment
Improper behaviour and not committed towards business
| Address: Block No 865 /52 Fatehabad Road Agra, Pin Code - 282001 |
| Website: bharat-holidays.com |
I don't know what they are upto. They are incompetent for giving Hotels mentioned in pitched itinerary . They want us to reduce our dates for travelling. They want us to increase our budget even if same is being discussed already as per pitched itinerary. They want us to reduce dates of travelling as they can't manage their own commited pitched itinerary. They are not at all doing any sort of adjustment. If you guys are giving Hotels in pitched itinerary and it's price is getting increased than that not our concern. You have to manage and adjust. Worst experience just by talking to them. After all this they told they will book hotel which I want and also confirm same will be done without any cost. Yesterday I paid Rs 9000 as charges but now they are saying that hotel is not available and you have to pay extra charge if you want same hotel or we will give you other hotel which we don't want. Mahi Sharma is worst executive i have talked with. She has done fraud by taking Money in the name of Elysium resort and now demanding more money.
View replies
Dear Sir,
Company always give better condition hotel and cab. Our sales executive told you to make the payment again and again and also said that it is Diwali season time so don't delay in making the payment. We provided you the same thing which was written to you in the package. After booking the hotel, the sales executive asked you to pay for the cab, but you were not paying. After that, when you were delaying in making the payment, our booking team also mailed you to make the payment. Then after some time you asked to cancel the package, we told you that it is now Diwali season time and if you cancel the booking then you will get refund according to the cancellation policy. You had paid only 9000 to the company. But the hotel booking of more than that amount was booked by the company on its behalf. But still our company did full refund on emergency basis to you. You have also complained in Consumer forum that you have not been refunded by Bharat holidays. But Mr. Gaus you got a full refund. A screenshot of the refund was also sent to you on the mail from our side and having the amount credited, you had also acknowledged the company that your money has come into your account. After getting the refund, the manager of our company Mr. Deepak told you to close the complaint. You said that I will do it till evening, but on calling again, you blocked Deepak ji's number and also blocked him on WhatsApp. The way you blocked after getting the money. is it ok? After getting full money back, you did such a dastardly act. We have complete record and proof of your refund. Firstly, the company has given you a full refund and on top of that you are lying and telling the company wrong.
If any customer feels that they need proof of refund, then mail them directly to the company. The company will show you the complete record and proof.
Company always give better condition hotel and cab. Our sales executive told you to make the payment again and again and also said that it is Diwali season time so don't delay in making the payment. We provided you the same thing which was written to you in the package. After booking the hotel, the sales executive asked you to pay for the cab, but you were not paying. After that, when you were delaying in making the payment, our booking team also mailed you to make the payment. Then after some time you asked to cancel the package, we told you that it is now Diwali season time and if you cancel the booking then you will get refund according to the cancellation policy. You had paid only 9000 to the company. But the hotel booking of more than that amount was booked by the company on its behalf. But still our company did full refund on emergency basis to you. You have also complained in Consumer forum that you have not been refunded by Bharat holidays. But Mr. Gaus you got a full refund. A screenshot of the refund was also sent to you on the mail from our side and having the amount credited, you had also acknowledged the company that your money has come into your account. After getting the refund, the manager of our company Mr. Deepak told you to close the complaint. You said that I will do it till evening, but on calling again, you blocked Deepak ji's number and also blocked him on WhatsApp. The way you blocked after getting the money. is it ok? After getting full money back, you did such a dastardly act. We have complete record and proof of your refund. Firstly, the company has given you a full refund and on top of that you are lying and telling the company wrong.
If any customer feels that they need proof of refund, then mail them directly to the company. The company will show you the complete record and proof.
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Post your Comment
Fraud Bharat Holidays Agra Big Cheater
| Address: 865, 52, Fatehabad Rd, Nagla Arahar, Agra, Uttar Pradesh 282001 |
| Website: bharat-holidays.com |
It's a very big cheater company
I had book to trip of Mahabaleshwar & Lonavala in Rs. 50000.00 in July, their sales person have confirmed that i have no make more payment, my total package is in Rs. 50, 000/- with mentioning terms and condition in their PDF file Good 3 star hotels and resort But, she called me on 09.8.2022 that Hotel is very costly, We will provide you budget hotel. I Understand her problem and i told her ok. I have also compromised in book hotel. Same day she send me message on WhatsApp about my payment details.
Total Package cost - 51, 500/- + 9270 For gst and cf . Literally i was very surprised with her message because i had already confirmed with her about gst and she said no sir everything is include in this package.
2 ) After this drama I had agreed for everything because i already made 33, 000 and she said amount will not refund. She will tell you that dinner is include in your package but font trust on her words. All are cheaters & Fraudster.
I Will take action very soon with all proofs.
I had book to trip of Mahabaleshwar & Lonavala in Rs. 50000.00 in July, their sales person have confirmed that i have no make more payment, my total package is in Rs. 50, 000/- with mentioning terms and condition in their PDF file Good 3 star hotels and resort But, she called me on 09.8.2022 that Hotel is very costly, We will provide you budget hotel. I Understand her problem and i told her ok. I have also compromised in book hotel. Same day she send me message on WhatsApp about my payment details.
Total Package cost - 51, 500/- + 9270 For gst and cf . Literally i was very surprised with her message because i had already confirmed with her about gst and she said no sir everything is include in this package.
2 ) After this drama I had agreed for everything because i already made 33, 000 and she said amount will not refund. She will tell you that dinner is include in your package but font trust on her words. All are cheaters & Fraudster.
I Will take action very soon with all proofs.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Post your Comment
Fraud Bharat Holidays Agra Big Cheater 60000
| Address: 865, 52, Fatehabad Rd, Nagla Arahar, Agra, Uttar Pradesh 282001 |
| Website: bharat-holidays.com |
It's a very big cheater company
I had book to trip of Mahabaleshwar & Lonavala in Rs. 50000.00 in July, their sales person have confirmed that i have no make more payment, my total package is in Rs. 50, 000/- with mentioning terms and condition in their PDF file Good 3 star hotels and resort But, she called me on 09.8.2022 that Hotel is very costly, We will provide you budget hotel. I Understand her problem and i told her ok. I have also compromised in book hotel. Same day she send me message on WhatsApp about my payment details.
Total Package cost - 51, 500/- + 9270 For gst and cf . Literally i was very surprised with her message because i had already confirmed with her about gst and she said no sir everything is include in this package.
2 ) After this drama I had agreed for everything because i already made 33, 000 and she said amount will not refund. She will tell you that dinner is include in your package but font trust on her words. All are cheaters & Fraudster.
I Will take action very soon with all proofs.
I had book to trip of Mahabaleshwar & Lonavala in Rs. 50000.00 in July, their sales person have confirmed that i have no make more payment, my total package is in Rs. 50, 000/- with mentioning terms and condition in their PDF file Good 3 star hotels and resort But, she called me on 09.8.2022 that Hotel is very costly, We will provide you budget hotel. I Understand her problem and i told her ok. I have also compromised in book hotel. Same day she send me message on WhatsApp about my payment details.
Total Package cost - 51, 500/- + 9270 For gst and cf . Literally i was very surprised with her message because i had already confirmed with her about gst and she said no sir everything is include in this package.
2 ) After this drama I had agreed for everything because i already made 33, 000 and she said amount will not refund. She will tell you that dinner is include in your package but font trust on her words. All are cheaters & Fraudster.
I Will take action very soon with all proofs.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Post your Comment
Resolved
Resolved
Trfundt
| Address: Block No 865 /52 Fatehabad Road Agra, Pin Code - 282001 / +91 8755827333 |
| Website: [email protected] |
My name is Samiksha Jambhulkar from Navi Mumbai.
Mumbai to Mahabaleshwar trip was offered by Bharat Holidays in Rs22000/- which was finalized.
But as they mentioned of 3-star hotel in the package...they denied providing it and they are not giving my refund of Rs.6600/- which was paid as advance booking amount to confirm the trip.
Mumbai to Mahabaleshwar trip was offered by Bharat Holidays in Rs22000/- which was finalized.
But as they mentioned of 3-star hotel in the package...they denied providing it and they are not giving my refund of Rs.6600/- which was paid as advance booking amount to confirm the trip.
Jan 6, 2023
Complaint marked as Resolved Bharat Holidays have a Cancellation Policy according to which they are processing my refund after 5 month of the time period.
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Post your Comment
Resolved
Resolved
Refund
| Address: Block No 865 /52 Fatehabad Road Agra, Pin Code - 282001, +91 8755827333. |
| Website: [email protected] |
Travel tour from Mumbai to Mahabaleshwar was agreed with 3-star hotel booking.
But later they said 3-star hotels are not available.
Therefore, I am asking them for refund of my money paid as advance booking of Rs.6600/-.
They are not refunding my money paid for advance payment.
But later they said 3-star hotels are not available.
Therefore, I am asking them for refund of my money paid as advance booking of Rs.6600/-.
They are not refunding my money paid for advance payment.
Jan 6, 2023
Complaint marked as Resolved Bharat Holidays have a Cancellation Policy according to which they are processing my refund after 5 month time period.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Bharat holidays fraud
| Address: BHARAT HOLIDAYS AGRA |
| Website: bharat-holidays.com |
BHARAT HOLIDAYS
MOBILE NO. OF FRADUERS(VANSHIKA SHARMA-[protected] & HIS SENIOR NO.[protected] & [protected])
I AM MAYANK KUMAR FROM Ghaziabad
bharat holidays called me after i search on net about holiday package on google
they called me (vanshika sharma) and told me that holiday package abou NANITAL AND MUKTESHWAR
they told me final amount rs 23500 of holiday package(me-mayank kumar, my wife and my 2 childs) and ask payement of for that i paid them rs7000 firstly
and here there game begins after payement they told me after teo days that you have to pay extra 12 for gst and service charges
i told that cancel my tour package and return my money but they told we dont refunt any money so i have to agree to pay gst after that.
now i made a payment of rs5330 . now(23500+1175gst) after many discussions and time waste of 2 hrs . i told tem i didnt pay any service charges because you dont told
me that before the payement.
now my tour package is ready swift dzire come to my home on morning 30 may 2022 driver told me that he didnt know bharat holidays
and ask me for payment of 12400. i padid him after i reach nanital with my family the hotel& rooms is too small that on double bed come in that room
in room no beds given for childs because they dont book any room or bed for childs they only book for 2 adults.and thet lights in the hotel and water gyser
doent working, i told the hotel owner you got booking from bharat holidays thet told me that they dont know bharat holidays we got booking from goibibo.
doesn't they have any contact of BHARAT HOLIDAYS.now we manage any how to spen night in this third classs hotel of nanital booked
by bharat holidays for me. now the time to go for mukhteshwar.thet bookes there gostops DORM(for 2 adults not private room), becase dorm is of rs588
for 1 person they books two beds of rs 588+588 with other unknown persons in that room with my child(IN GOSTOPS childs are not allowed)
when i reached hotel the hotel staff told me that they dont know bharat holidays their staff called vanshika sharma from BHARAT HOLIDAYS
i already told vanshika that if child are not allowed in gostops hotels then dont book that.but she book go stops for two persons
and give me confirmation receipt of 2 adults and 2 childs through emails.
after request the hotel staff some how manage us a private room and ask us extra rs2500 for private room.i told vanshika sharma that i will file a complaint against you. Hotel staff called many times to vanshika sharma from BHARAT HOLIDAYS
BUT she cut they call after listing that we are from gostops booking for mayank kumar, and after many calls she didn't pickup.
now i have to pay extra 2500 at gostops for private room
that i will file a complaint against you.
the behaviour of bharat holidays vanshika sharma suddenly changed after
payment done by me and the behaviour of they driver was also very bad .i am attaching all proff of payments and hotels.
CONSUMER MAYANK KUMAR CONTACT me ON MY MAIL ID- [protected]@gmail.com
MOBILE NO. OF FRADUERS(VANSHIKA SHARMA-[protected] & HIS SENIOR NO.[protected] & [protected])
I AM MAYANK KUMAR FROM Ghaziabad
bharat holidays called me after i search on net about holiday package on google
they called me (vanshika sharma) and told me that holiday package abou NANITAL AND MUKTESHWAR
they told me final amount rs 23500 of holiday package(me-mayank kumar, my wife and my 2 childs) and ask payement of for that i paid them rs7000 firstly
and here there game begins after payement they told me after teo days that you have to pay extra 12 for gst and service charges
i told that cancel my tour package and return my money but they told we dont refunt any money so i have to agree to pay gst after that.
now i made a payment of rs5330 . now(23500+1175gst) after many discussions and time waste of 2 hrs . i told tem i didnt pay any service charges because you dont told
me that before the payement.
now my tour package is ready swift dzire come to my home on morning 30 may 2022 driver told me that he didnt know bharat holidays
and ask me for payment of 12400. i padid him after i reach nanital with my family the hotel& rooms is too small that on double bed come in that room
in room no beds given for childs because they dont book any room or bed for childs they only book for 2 adults.and thet lights in the hotel and water gyser
doent working, i told the hotel owner you got booking from bharat holidays thet told me that they dont know bharat holidays we got booking from goibibo.
doesn't they have any contact of BHARAT HOLIDAYS.now we manage any how to spen night in this third classs hotel of nanital booked
by bharat holidays for me. now the time to go for mukhteshwar.thet bookes there gostops DORM(for 2 adults not private room), becase dorm is of rs588
for 1 person they books two beds of rs 588+588 with other unknown persons in that room with my child(IN GOSTOPS childs are not allowed)
when i reached hotel the hotel staff told me that they dont know bharat holidays their staff called vanshika sharma from BHARAT HOLIDAYS
i already told vanshika that if child are not allowed in gostops hotels then dont book that.but she book go stops for two persons
and give me confirmation receipt of 2 adults and 2 childs through emails.
after request the hotel staff some how manage us a private room and ask us extra rs2500 for private room.i told vanshika sharma that i will file a complaint against you. Hotel staff called many times to vanshika sharma from BHARAT HOLIDAYS
BUT she cut they call after listing that we are from gostops booking for mayank kumar, and after many calls she didn't pickup.
now i have to pay extra 2500 at gostops for private room
that i will file a complaint against you.
the behaviour of bharat holidays vanshika sharma suddenly changed after
payment done by me and the behaviour of they driver was also very bad .i am attaching all proff of payments and hotels.
CONSUMER MAYANK KUMAR CONTACT me ON MY MAIL ID- [protected]@gmail.com
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Fraud | Cheater Bharat Holidays Agra
| Address: Block No 865, 52, Fatehabad Rd, Nagla Arahar, Agra, Uttar Pradesh 282001 |
| Website: bharat-holidays.com |
Never go for booking from Bharat Holidays& Travels, once you will pay the initial booking amount ..They will request for Full payment that too without any confirmation, and they will ask you to pay extra amount continuously as travel date is nearer saying "THERE are RUSH AND PRICE HAS BEEN INCREASED like HOTEL AND CAB people are denying the booking and asking for more amount.."..SO please NEVER NEVER NEVER BOOK through this .
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Post your Comment
Gst evade (tax-chori)
My trip Experience was Bad. They have taken gst charge from me but not give me a GST bill. This is how they Tax Evade.(Taxchori). After completed your trip even they not pick up your phone for any query regarding trip. But I have already complaint the gst nodal officer by mail about their system.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Bharat Holidays Recent Comments
- extra convenience and service fee. booked non-ac rooms after promising 3 star accommodation
I booked Mysore-Coorg Trip through Bharat...1
- Improper behaviour and not committed towards business
I don't know what they are upto. They are...1
- Convenience fee charged extra
I have taken the trip to Shimla and Manali,...2