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Biba India Complaints & Reviews

D
dimplepp
May 9, 2023
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Not refunding my return

I had to return four items (6, 500 rupees) as they didn’t fit back in Nov22. They received these returned goods in Dec22.

Without giving any justified reasons. They have decided not to refund my return. So they have the retired items and my money. This is a day light robbery.

My order No is 26990737.

Please help with this. I have sent them numerous emails roughly 50. But same answer that we have...
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Farah Hamid
May 9, 2022
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Refund not issued

I have returned two products that I have ordered from Biba. The tracking is also showing that it is delivered but they are not refunding my amount and only raising a tt without even informing me when it will be resolved. I cannot just donate my amount to them. My order number is 23362969...
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R
Ramya5
from Navi Mumbai, Maharashtra
Dec 23, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
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Items returned however refund is not being provided.

Hi Sir,

I purchased a five dresses (kurti's) from BIba Insia website. I also requested that the return policy be extended until the 17th of December as I was overseas. Upon my return on the 17th of December I promptly tried the clothes and found 4 of the 5 dresses of poor quality and not worth the price. After numerous attempts i managed to return the products but now they are refusing to issue a refund to my bank account.br...
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S
Sonali 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no. 14153925; Product not delivered, money deducted from account

I purchased a suit set from BIBA India online site . Money has been deducted, I have got the receipt. The delivery boy called and said that he has submitted my parcel at apartment’s mail room . When I went to collect it, the mail room doesn’t have any entry of this parcels submission neither do they have any parcel . I need my money back immediately. Order no. 14153925....
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L
lsmish
from Vidisha, Madhya Pradesh
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refund

Address:satwari cantt, Jammu, Jammu and Kashmir, 180003
Website:Biba.co.in

Return of 8990779
Purchased one dress from boba india online, because of size issue I have returned the product. But now they are not refund the money. I told them so many times that I dont want to buy again but still I am not getting my refund. I dont understand why they dont want to refund the money, spoke to customer service so many times but no positive response
Very poor...
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