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Blackberry Complaints & Reviews

M
mogaraju
from Hyderabad, Telangana
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Blackbeery

Address:Hyderabad, Andhra Pradesh

Hello, I have purchased blackberry z10 on august 30th 2014 at galleria shop in banjara hills, after 4 month my phone was dead. I went that shop for service, that shop owner is not responding properly, till now i did get my phone. He gave me Q10(second hand) instead of z10, But that phone also not working....
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M
manish karera
from Hyderabad, Telangana
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ARE NOT AT ALL SUPPORTIVE AND VERY RUDE. PUTTING WRONG ALLEGATION CONSUMER

Address:Thane, Maharashtra

Dear Sir/Madam, I am one of the consumer of blackberry shirt which is based in viviana mall of thane. my friends had gifted me a shirt but which is tight in fitting but they are not ready to replace as per norms i have taken the bill and shown them the same. what is a point of shirt which small in size. moreover they are not at all supportive and very rude. purchase was done on 15th march 2015. they behave in such unprofessional...
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emailme2ashok
from Quepem, Goa
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Mobile Shop "City Mobile"

Dear Sir, I bought a mobile Black Berry Z10 from City Mobile, Madgao, Goa in 2014. Since I purchased this mobile I told the shop owner to change this mobile as having network and battery problem in this mobile but the owner did not replace. After that I went to resolve the same problem to BlackBerry authorized service centre(Panjim) there I came to know, this mobile is from abroad one so you can not get service here and if you want then...
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J
jhaar46
from Gurgaon, Haryana
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Mic not working - poor services

Address:Gurgaon, Haryana

Hi Team,

I had submitted my phone Blackberry Z3 to Gurgaon Expert Center which had Microphone "not working" issue under the job sheet number "[protected]" dated 05/03/2015. Job sheet attached for reference.

As per job sheet, expected return date is 07/03/2015 however, no update on that so far and I am unable to track it online.

I went to their Expert Center
"HCL...
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Address:Chennai, Tamil Nadu

I purchased BlackBerry Z10 from BES Phoenix‎ Mall on 01.06.2014. He has broken his display and went to the service center in Isphani Mall. But the representatives over there has redirected him to MMS Solutions Service center. Where he has been charged 7, 697/- for display change and 1, 253/- for OS update....
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S
siddhartha vishwakarma
from Mumbai, Maharashtra
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Blackberry phone not replace

Address:Mumbai City, Maharashtra

hello my name siddhartha i have submetted phone in blackberryZ3 service center @ vile parle prime mall that phone in warrenty period (work order no 62137)( ishu in phone spot on display ) 28 feb i got call from service center u pay the amount for ishu resolve the ishu, my phone isnt damage bt still he req money i dont no whats happening pls chek and revert ([protected]) my mobile no...
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R
ritikd
from Noida, Uttar Pradesh
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Fed up from service center and the phone issues

Address:New Delhi, Delhi

Dear Sir, I "Ritik Dua" bought a new Blackberry Z10 on 13th Aug 2014 And that time i was too happy for again to enter in bb family.I used only blackberry phones from last 5-6 years.And First time Blackberry service center disappoint me by service which they provide.i am facing the same problem again and again.i submitted my phone in October 2014 service center delivered my phone in 20 days with replaced new battery they said sir its a...
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B
bharatrules27
from Chennai, Tamil Nadu
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Worst device ever - BlackBerry Q5

Address:Mumbai City, Maharashtra

Hello, I was using BlackBerry from last 5 years, recently 3 months ago I purchased BlackBerry Q 5. The device is in service centre for the last 50 days. In between this I have visited your service centre for around 9 times (for raising issues and collecting the phone). I got 4 jobsheets 1 after another, They replaced my phone once but the problem still persist. The device is still in service centre and they said it will take another...
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S
sakti93
from Dehra Dun, Uttarakhand
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camera not working of Z10

Address:Haridwar, Uttarakhand

I purchase the BlackBerry Z10 on May2014 since last 4month I face problem on it camera. It's camera not working. I send it to customer care Derhadun and Delhi but they reply that this mobile cannot repair die to not registered in India. This mobile I purchased from haridwar, india. Shop name Bhumika info solution, shop no-3, kumar complex. This mobile IMEI No.[protected]...
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S
shahnawajkhan
from Gurgaon, Haryana
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Blackberry Z3 not recive

Address:Gurgaon, Haryana

Dear Blackberry team, Today is 29th jan 2015, I submit my blackberry handset model Z3 which IMEI no is "[protected]"on 3 jan 2015 in gurgaon expert center which jobsheet no is "[protected]" symptom of mic not working.today almost cross day 25days. Is this service provide from blackberry india.also nobody can revert on my mails, no one can take my jobsheet on hair priority.I realy get bad expiriance from service center of gurgaon brach.I...
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J
JanmeJay soni
from Mumbai, Maharashtra
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Regarding Blackberry service center pune

Address:Pune, Maharashtra

Hello, I have a blackberry Z30 smartphone and I am facing issue(Power button was not working). Phone is in warranty period so I had given the phone in blackberry service center (PC Support, G33 &34, Ashoka mall, Opp to Sun & sand Hotel, Band Garden road, Pune) on[protected]. I was visited the service center 4 times to submit my phone from 26th Dec 2014, but due to their internal problem they have accepted phone on 2nd Jan 2015....
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G
gundra hari kishore
from Shimoga, Karnataka
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Block IMEI

Address:East Godavari, Andhra Pradesh

Block IMEI Number and Kindly trace my lost mobile BlackBerry 8520
I would like to make a complaint regarding my lost mobile phone.

I lost my mobile phone in a hospital at Rajahmundry A.P. on Jan 22, 2015. I have missed the phone after coming out of the chamber of Dr and after realising I tried to call but got switched off one of the patients after me might have found it. Please find the details of the mobile phone below.br...
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A
akash solanki
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problems faced by the phones

Address:New Delhi, Delhi

dear blackberry please I beg o[censored] to resolve the problem which I've been facing since a very long time n I am tired of it now. But the main reason of not switching it to another brand is that I am very much comfortable with this brand. I aam using blackberry bold 5 9790 please revert asap! - akash solanki([protected])...
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A
Abhishek Clinton D'Souza
from Hyderabad, Telangana
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Pathetic service

Address:Hyderabad, Andhra Pradesh

Dear Team, I Anil Anthony have smart phone curve 8520, i have taken the phone on August, 2010 and there was no problem until my complete phone was black out on[protected] and i have given my mobile to the service centre on[protected] @ 1.30 pm with receipt no.hyd/bb/13/06360 amt .rs.220/- and informed to confirm what was the problem and rectify the same. I received the call from the technical staff mr.anand cse at 1.45 pm to 2.00...
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V
vinay10101
from Noida, Uttar Pradesh
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Phone issue

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir I bought blackberry phone 4 months ago and it got unfavourable for from its 2nd month and i am continuously going to the service centre and every time they were taking my phone for 1 day and return to next day but the problem is yet not resolved.It leads to the loss of time and money both.The service center is very far from my residence so i am very frustated with the phone.Sir please kindly resolve my complaint as soon as possible. Contact...
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P
psrenevas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blackberry 9270 Screen Issue - No progress

Address:Hyderabad, Andhra Pradesh

HYD/BB/14/12876 -> Several times I have telephoically followed up and in person follow-up. But I am shocked at the apathy of redington servicing staff at the Hyderabad service centre. It's already close to 18 days since I gave my phone for repair. They are just not progressing the repair, there are no updates and every time a different excuse is given to me. The servicing manager is not willing to talk citing excuses. When I asked for...
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T
tirth007
from Kasganj, Uttar Pradesh
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manufactiring defect

Address:Patna, Bihar

Dis is a complaint of blackberry z3 which is mostly used for the high court purpose afer charging it becomes hot and its pasting is leaking on d screen providing a defect and touch is insensentive when reported to the blackberry respective cente shop no 106 kautaliya estate patna they responded dat we have no other set to give in place of it nd it will be replaced after 1mnth so i kindly reqest you to Look into d matter deeply if appropriate...
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H
Harjot94
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding cheating by seller and deficiency in service

Address:Jabalpur, Madhya Pradesh

Dear Sir / Mam, 1.I've purchased a Blackberry Z10 (IMEI : [protected]) on 16/3/2014 with proper bill from propriter Dharmendra Electronics (Naudara Bridge Jabalpur). After ( 20th August, 2014) I saw that my batter is not working properly so I went to the Blackberry service point for the solution (in front of Mata Gujri Hostel, Near Sahil Honda, Napier Town). 2. After tracing the phone, it is said by the Blackberry service station...
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S
Sathish890
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch Screen not responding

Address:Tiruchirappalli, Tamil Nadu

Dear Sir/Madam, I bought Blackberry Z3 through Flipkart on September-20-2014, Within this one month of time I've faced the following issue two times. The issue is, Touch screen is not responding. First time it occurs within 10 days of purchase and after few minutes it was working fine after switch off & Switching on the handset, the same issue arises now, I am able to switch off, Switch in the Set also I am able to increase and...
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A
aditya purohit
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no indian customer care no and no proper service after sale

Address:Dharwad, Karnataka

I had given my BlackBerry z10 to service center on 13-09-14 Work order no : HFE/BB/14/00443 1.My phone OS was not stable and had many problems, so gave it to service center . The person there said it will take minimum 25 days to service the phone, but today after 25 days I went to the service center to ask my phone, the person there said it will take more 30 days to service my phone. 2. so i tried to call the blackberry customer care,...
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A
abhisekp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Bad experience with Blackberry Customer Care Service

Address:Pune, Maharashtra

Dear Sir, On 02/06/2014 I purchased a new handset of Blackberry Z10, but it was a defective set as sim card is not readable in the device . I was unable to get use any of the service provider sim card on it. So, I submitted it to the Blackberry Service Centre ( Dnyaneshwar Paduka Chowk, FC Road, Pune ) for repair the device. They told me that it will take a time of 1 month but after 1 month they returned me the faulty device as it was earlier.now...
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C
chintureddy
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

picture password is not working in z10

Address:Jalandhar, Punjab

Hello Sir/Madam, Hope you are doing good i am facing a problem with my z10. Like although i turned on the feature of picture password but i am unable to access it i don't know why this is happening like when i lock the screen and when i unlock the screen the picture password is not appearing on the screen then i opened the settings, when i opened, the picture password is off again i turned it on and i locked the screen still i am unable...
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K
khushigoyal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service and poor product Quality

Address:Faridabad, Haryana

I bought my new blackberry Z3 and it got sound problem within 15 days. I submitted my phone to the faridabad service center 'Touch' on 30 Aug 2014. The date for getting phone back was 1st of sept, 2014. After 2 hours of submitting the phone, they called and asked for sending phone to the company and will get back phone in 14 days. After 14 days when I called again to know about the status, they said that they havn't sent my phone to the company...
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N
nixonjohn
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no status about my BB Z10 given for service even after 1 month

Address:Mumbai City, Maharashtra

Below is the series of communication from my side but no response either from the service center nor from the regional manager who neither is picking my calls nor responding to my sms (after calling more than 20 times) iam only getting a message that i will be replaced with a new phone but the service center has no idea when? mr ashish Waiting for some status regarding my mobile. Pls give me an update. I am being put into lot of stressful...
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K
Kumar Saroj
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Battery and starting problem

Address:Gurgaon, Haryana

Dear Sir/Madam, It is here by to inform you that i have bought new BlackBerry Z10 from India, Gurgaon on 04th of June 2014.As it has problem with battery as well as staring problem.It's starting after put it in charging and again its getting switch off at its own after some time.I tried a lot to call and ask the information regarding but there is no any response from customer care. So its my request to reply and give suggestion. Mobile...
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Ârpît Àmâñ Jûñgâlî
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Bad service

I purchased a Blackberry Z10 mobile device IMEI No. - [protected] from online wapsite flipcart.com. After aprox two month of purchase i found a camera problem in that phone. then i contact to Blackberry service center, Famous computer, shop no. 19 02nd floor Novelty Plaza, Bareilly, Uttar Predesh pin - 243001, than service center hade take my Blackberry Z10, IMEI No. - [protected], for swap, Officially in the date 5/08/2014...
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A
ankiiittt
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding bb z10 mobile

Address:Agra, Uttar Pradesh

Dear Team I bought a Black Berry Z 10 Mobile 2 months back but after 10 days of purchase it starts showing hang problem on regular basis. Following are the details of the phone:- JOB SHEET NUMBER: - [protected] CUSTOMER NAME; - ANKIT AGARWAL MODEL: - BLACKBERRY Z10 As per my discussion with customer care team they assured me to provide new phone as replacement, but after few days they change their words and now...
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H
Harshvardhan Ojha
from Delhi, Delhi
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Device with manufacturing defect

Address:Gurgaon, Haryana

I bought Blackberry Z10 on 4rth July 2014 from ebay with PaisaPay ID [protected]. Which got delivered within 15 days by seller enext. Device IMEI number : [protected]. complaint : Camera is not working, battery backup is 10 minutes and devices is getting heated up on use. Seller Enext has nothing to say about this but they can't entertain any complaints....
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Shashank02101988
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defected phone. Returned to dealer but didn't get back

Address:Pilibhit, Uttar Pradesh

Hello Sir/Mam, I bought a blackbeery Z3 on 6Aug'14 from a dealer in Pilibhit City (UP WEST) named R.K.Sales . There was some touch issue with the device. I returned the cell to dealer within 2 days of purchasing, he promised to give back a sealed pack device. When I approached him on the given date he was trying to give me non sealed device. I denied to take that so he said to wait for some days by saying that phone is not in stock....
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S
shankar383
from Delhi, Delhi
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lost my blackberry curve 8520

Address:Ghaziabad, Uttar Pradesh

Block IMEI Number and Kindly trace my lost mobile BlackBerry curve 8520 I would like to make a complaint regarding my lost mobile phone. I lost my mobile phone while travelling in mohan nagar ghaziabad some pick pocket on july 19 2014. When I trying to approach in bus suddenly I noticed that the mobile is missing from my pocket. Please find the details of the mobile phone below. Mobile details: My Name: vijay shankar Phone Model...
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