Bounce Complaints & Reviews

Booking ID: 59518847
I took bounce bike for hourly rental, it is 249 rupees for 6 hour and 40 KMs.
But the bike got break down and the bounce customer care executive asked me to end the ride. And they charged me based on 5 rs/KM and 1 rs/Min. I even didn't travelled the half. This policy is not mentioned anywhere in the app. They said that it is mentioned, but I could n't see it. So I asked them and they also failed to read...

I booked a monthly rental scooter from bounce on 24th nov as I have to travel everyday 50 kms for office.
Firstly there is no communication or even any source to communicate or even any helpline or customer service. Even for picking up the scooty I had to go thrice there as there was no means to communicate and I also had to go to office.
After 3 days I got the scooty and I took it to office the next day and in the evening when...

I am saitsh, from hyderbad. Bounce is no more active in hyderabad. so requested my wallet amount refund to my bank account. after so many mails they simply replying we are sending. but i still not recieved my amount. i given a plenty of mails, finally what they are saying you recieve only partial amount of 195. where my full wallet amount is 431.11.

These balance amount came from my recharges and fuel filling refund cash....

I took a four hour rental pass on Bounce app @Hyderbad. After many unsuccessful attempts I was able to book a scooter and in the middle of nowhere the scooter stopped. When I called the bounce support team and they made drag the vehicle to a certain point to drop it.

After that I tried to book another scooter near by, surprisingly this time even after many attempts I could not book a scooter. I raised the same with the Bounce...

My name is ramesh from vijayawada on[protected], i did my ride from 12:00 pm to 16:54 pm upto 142 km during my trip i went long drive in this time after 65 km the fuel was empty then i call to customer care, their are advise to fill the fuel and take bill then sent. Now i am sent all documents. Please find the following attachments.. Then please fuel bill refund 200/- amount as possible as early. I hope bounce team will helps. But up to now...

I initiated the helmet return on 5 january 2020. I returned the helmet to the delivery guy on 16 january 2020.
In my account it is still not reflected. It is already been 2 days.
I want to get the refund of inr 500 as soon as possible.
I request you to look into this and initiate the refund as soon as possible.

Bounce
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This is regarding the booking id 16244815.
I have taken ride a ride on 22-8-19 from 37/b ferns paradise, doddnekundi to baiyappanahalli which comes to 9.3 km (Google maps attached).
But i have been charged for 36.3 km for an amount of rs. 224.
Their auto response mail states they will get in touch in 24 hrs but no one have reached up to me yet.
This is the second incident, previously on my ride on 2-8-19, booking...

On June 15 near to Kodigehalli Main road (nearest landmark is turning of the Ayyapanagar circle from Hoodi railway station road) @2:45 P.M one guy who was riding Bounce rented bike has hit my vehicle (Honda CB Shine), I was making a U-Turn crossing the road and this guy almost coming @30-40 KMPH couldn't control the speed and hit my bike.

I was accompanied by my family and also my son who is 6 yrs old, locals there had helped...