BPL Complaints & Reviews

Mera naam shiraz hai address o-57/1 4th floor batla house near al noor masjid
Okhla new delhi110025
Washing machine ka dryer kharab hone par customer care no. [protected] par ph karke complaint kiya 10 din bad service wala vishal aaya aur ek part kharab bata kar legaya aur machine band kardi ab kapde dhone wala bhi kaam nahin kar raha hai. Aaj poore 1 maheena hone ja raha hai koi aaya aur vishal mob [protected] se baat hoti hai...

I have a bpl front loaded washing machine and it comes with 3 year warranty on motor and 2 year on product. It stopped working suddenly i called bpl care and lodge a complaint since that day its been a month i call bpl care and continuously writing bpl care for service to my product but no result they are not even replying to my mails.
I contacted my nearest service center they said no complaint came for my product from bpl care. They...

I have two burner auto ignition gas stove, which was converted to ipg gas working. Now, I want to convert to LPG compatible in Guntur. It requires nozzle replacement. Where shall I get this service in Guntur with relative spare parts.
I was tired in search of spares and service center for BPL gas stoves in Guntur, Andhra Pradwsh, which is my current location.
Kindly inform your service centre, which is having spares also....

I have given registered complain regarding my tv 32"not working since one month back from my contact no-xxxxxx6616, their technician came and told me that panel problem and it will be replace. But till day no one taking care. Every time i am calling to their customer care, line are coming busy, what i have to do now. Sice one month they are telling we already sended request to our corpoate office in bangalore for part, as soon as we receive...

I've purchased bpl washing machine front loaded fully automatic 7.5 kg in jan 2018 through amazon, now it is not functioning properly as time setting of this machine has been inturupted since it shows full time when i start it on any command however the machine has stopped after 14 minutes after start. Since i have complained about this on bpl costumer helpline number [protected] four times but no response received from bpl since last 10 days....

I bought BPL vivid 32" inch TV last April.But it's only 15 months old, now TV has got some display issues. I discussed with your authorised service team. They informed that it will cost ~7000 rs to replace the board. I am totally dissatisfied with your product and I do not want to replace the board at this huge price.

Since I was using BPL TV previosly and it was worked very good for long years, I bought this new led TV.br...

Hi,
I have bought a BPL microwave in may-2018 from amazon.in. Am facing sparking sounds like issue in Jun 2018. As and when the issue became so frequent, i have called on 04-jul-2018 and informed bpl customer care regarding service in warrenty. the warrenty is 1 year.
They have taken a complaint and told that technician will visit in 48 hours.

till today dated 13-jul-18, i am regularly calling and dropped mail...

I bought bpl 6.2kg washing machine from amazon in septemper 2017. The product came with 1 year warranty. Within 3 month of purchase there was a problem in washing machine and after regular follow up with bpl customer service the issue got resolved in 1 month. There response ans service is pathetic. Again the same problem occur, the motor replaced by bpl is nor working and everyday we are calling bpl. They says they have raised the qeuest...

I bought a AC of BPL company on 15 of may 2018 from Amazon through online.
I have called to BPL for installation but they are saying that your not registered right.but have pay of 1500 to Amazon for installation.
They come for installation but they can't done installation. Then after I call to BPL for installation
They saying it will take 48 hours.
I call to customer care many time but nobody help me..
Last...

I have brought 6.5 kg fully-automatic front loading washing machine (Bfafl65wx1, white) from amazon on 24th jan 2018 and got delivered on 31st feb 2018 and installation guys are came on 5th feb 2018, when they trying to turn on the machine, machine it's self not working, they said we will come tomorrow will check everything, and they did not come till now, 10days happened, when i am trying to replace the product amazon people asked me to...

Dear sir..
It's very sad to inform you that my 40 inch bpl tv is not installed till the date. I talked several times to customer care and on number provided by them but did not resolve my issue. Phone number given to me are [protected] (Shamshad), [protected] and [protected]. Request number provide to me is 39318. Pleas resolve me query as early as possible. Order number is[protected]. Contact me on [protected], [protected]....

Bpl washing machine modle - bfatl72n1 was purchased on 06 jun 17 thrugh flipkart od[protected] but was not working from 2 months, complaint was registered no 22242 but not repaired till dt. We are telephone contact daily with om prkash, head of raj br m no [protected], mr dines m no [protected] and customer care but no action taken by the coy till date...

Sir,
I have BPL Neptune FYR. Unfortunately IC No. QXXAVB241..N damage. So Please tell me where I found ??
Sir I have tried many places like spare parts shop, repairing shops but still not found. Facing problem. I have also tried in local TV shops but can't get success.
So Please make available on my address - DrPunil Kumar Jha
Rice research sub station.
Biraul, Darbhanga.

Regardsbr...

Bpl - led 40' - 2015 model
For the past 2 months i am getting black vertical line in the tv screen, and the service engineer confirmed it is panel problem, and need to change it. While opening the tv we came to know the panel is made in china. How bpl can cheat the consumers by using china product? And now they are asking for rs. 15, 000/- around for replacing the panel which is currently not available with them. I bought the tv for...

I bought bpl t. V. On amazon on 31/7/17 (Order no.[protected] invoise no. Smab-3827, but not received with full instalation items, missing wall mount channels and still nobody came to instalation from bpl, several times i contact bpl custmer care n amazon. No body take action against my problem... Pls take necessary action and respect online customers....

I bought BPL washing machine 6 months back and from past 3 months its not working. I have been trying to contact BPL customer care through their helpline and mails, they sent their technician and was unable to fix it. I demanded for exchange/repair but nothings happening. No one is responding to my mails, and I am stuck with a faulty profuct. Kindly let me know some course of action that I should follow...

Bpl washing machine 6.5kg semi automatic spinning motor is not working from10 may 17, i made a complaint to [protected]. They said representative will come and rectify it. They came and opend it and found that the spinning motor is blown then they told me that it will take 4 day to replace the motor, but after that i am not able to wash due to the leakage at the outlet as they were not refitted the line properly. Even after the repeated calling...

I purchased a BPL fully autometic front load 6.5 kg washing machine from flipkart at nov 2016. From march 2017 its stop working, I raised a complain, a service eng visited me after 1 month and told me that parts require to change, from that day there are no one to visit. Whenever I called customer support they told me "our technical team call you under 24 hours" but that 24 hours never come. I am almost lose my patience....

Oxygen concentrator BPL make does not support any after sales. Spare parts are not available even for new model under warranty. Interaction of Sales Manager is unprofessional and try to cheat customers by charging for major parts those are covered under comprehensive warranty. There is no standby arrangement for Oxygen concentrator used as life support equipment of critical patients. BPL is not a trusted brand for medical equipments. Be careful...An...

I have purchased 1 oxygen concentrator from BPL.
I also took AMC. The machine is used for a patient suffering from lungs disease and require 18-20 hours oxygen support daily.
The product is having some problem and I have requested for repairing the same on urgent basis. However, the service has gone for a toss and the after market of BPL is taking customers for granted.
The spares are also not available (for new model)...

I am writing this complaint on 14th August 2016 We have registered a complaint for TV repair. Someone from BPL attended and given 1 months assured warranty along with Bill Number 1078(enclosed). Within a week's time it started problem again. Once we are complaining again to the number @ [protected] (mention on slip). this is guy started misbehaving with us. He is again abusive and telling us nonsense things.

This is only reason...

Dear sir,

I am useing this tv purchased date is 19th dec 2015 product is very nice but now on problem is seen the tv model is bpl led tv model : od[protected] under warrenty now one problem is seen ofter 2weeks the power light (On and off) is not working please solve the problem as soon...

Shiva kumar
Mob: [protected]
Email: [protected]@gmail.com...

I am from city sagar madhya pradesh.. i have parched bpl tv year 2004-05.. after some time the bpl tv not worked properly and his no service center in sagar city... bpl tv parts no avileble also so plz i[censored] can provide us the bpl tv service center address and engineer mob.no. land marks in sagar city (madhya pradesh )


Thanks
Ranuji tiwari
Sagar m.p...

I am living in Panipat (Haryana). I am a customer of BPL since 15-20 years. I am using Refrigerator of BPl, it is not working well at all. It creates noise like a generator which is a mere disturbance for all the family members. Moreover, the lower two portions of my four door refrigerator is not keeping cool due to which bad smell is being emanated from the lower two portions and where is the upper two portions is maintaining coolness. I...

Sir/mam, I complained in bpl regarding my washing machine. Engineer came on 09 july 2015 took the service charge and told me to replace the defected part under one week ... One month has passed and nothing happened ... I called him regularly and he gives excuses like .."next day" or "next 3 days".. Then i called and got the following information [protected] said not in my hand call the engineer. [protected] said not...

One service mechanic has come to attend BPL washing machine fault of non connectivity of current. Service mechanic has come and simply put the washing machine in correct position. Then washing machine is working alright. The service engineer collected required fee for this and told if any fault comes he will attend at free of cost because he told that the washing machine is very good conditon and advised me dont exchange the washing machine.....

i would like to informed you that BPL Deler who having Sales person to Sold the BPL Card are get frod with GOVT servents they are sold the card and collect their document and 100 rupees from Employee and not Starts their Cards the delar no is [protected] and sales person mob : [protected] this person is sold the cards and ran away what the problem wiht BPL we dont know but we are facing the Problem is this is good....

govt has started number change portability.. but BPL ame up with a new thing u can change service provider only when u r in Base plan for 90 days unless and untill u cannot change yr service provider.. which is unfair.. coz base call charges are higher more than double of actual charges provided by other mobile service providers and sms charges are almost 10 times 1 Rs where other service provider charges 10 paisa.. as well as there is network...

I have a BPL prepaid Sim card.however due to poor network i decided to change to vodafone using the mobile no. portability service.after i submitted my document at vodafone in a few days time i received a message frm BPL claiming i have unpaid dues because of which my documents got rejected at vodafone.after having visited the BPL gallery i was told that they sent that message because of my no having insufficient prepaid balance which was...

I own a BPL TV (Quadra Point Focus). During rains it catches moisture, and gradually the picture starts diminishing. Now it has totally lost the picture. I have to keep the TV on atleast 4 hrs. bfore, in order to watch a prog.. Last year I paid 1200 rs. to get this prob. solved, but come rain and the prob. is back... Can somebody help me..COZ.. i dont wanna spend thousands every year on repair ......