Brandfactoryonline.com Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
return of an order raised but no response from online portal
| Address: | Future Lifestyle Fashions Ltd. BrandFactory, Umang Tower, 2nd Floor, Mind Space, Opp Link Road, Malad (West), Mumbai – 400 064. Landmark: Behind Inorbit Mall., 603004 |
| Website: | www.brandfactoryonline.com |
I raised return request for an item on 22/10/19 which i purchased online on brandfactory online site. It has been more than 40 days since the return has been placed and still the return pickup is not completed and refund is not initiated. I contacted the support team 5 times and yet there is no progress.
Since i see that return pick up is not happening kindly support to provide the refund.
[protected] is the contact number...
Since i see that return pick up is not happening kindly support to provide the refund.
[protected] is the contact number...
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| Address: | 560048 |
Hi,
I am savita here. My email address is telagi. [protected]@gmail.com. I had ordered for 3 dress for my daughter and i have not received one of the orders i. E dblue dress - size 6-7 years. Order i'd is 90269. For this blue dress order details, not showing even the track button.
I had sent email to [protected]@brandfactoryonline.com 2 times, shared the screenshot of order details everything but never got any reply from them...
I am savita here. My email address is telagi. [protected]@gmail.com. I had ordered for 3 dress for my daughter and i have not received one of the orders i. E dblue dress - size 6-7 years. Order i'd is 90269. For this blue dress order details, not showing even the track button.
I had sent email to [protected]@brandfactoryonline.com 2 times, shared the screenshot of order details everything but never got any reply from them...
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- return of an order raised but no response from online portal
I raised return request for an item on 22/10/19...
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