Caaraa
1
Submit a Complaint
28
COMPLAINTS

Caaraa Complaints & Reviews

E
EmEm03
Dec 6, 2023
Report
Copy

Product not received, No response from site

Website:caaraa.co

I purchased 3 shirts from Caaraa and prepaid in full on the 6th of October 2023 with ₹1598. They sent a confirmation email stating they will norify me when they ship my order. Since then I sent an email on 13th and 16th October 2023 enquiring about the whereabouts of my order and got no response. I even sent a message to their Instagram page but got no response. Some days latwe their online store was removed and I could not get any information....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pr@th@m
from Bikaner, Rajasthan
Oct 6, 2023
Report
Copy

Unable to return the product, site is not there

Address:Surat, Gujarat
Website:Caaraa.co

Got the product delivered few days back, unable to get in touch with them...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiran96Bedi
from Noida, Uttar Pradesh
Sep 2, 2023
Report
Copy

Order not received and no response from the brand

Website:www.caaraa.co/collections/new-arrival-1

I recently placed an order on their website. Every brand sends you shipping details and tracking id within days but currently, I am on day 8 without any information about my orders from the brand. I have sent them multiple emails and called them repeatedly, but they haven't responded. I got suspicious and googled them when I found so many complaints against this brand. There are people still waiting for their orders. I am really hoping to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yuktashree biswas
Aug 10, 2023
Report
Copy

Poor product

Address:ulubari agriculture colony
Website:www.caaraa.com

I'm disappointed with the shirt I received from www.caaraa.in. The stitching is subpar, the material is uncomfortable, and the print doesn't match the picture. I expect a prompt resolution, either a refund or a replacement....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adityanagar3636
from Bhopal, Madhya Pradesh
Jun 21, 2023
Report
Copy

Shirt return and refund

Website:www.caaraa.co

I want to return the shirt i bought for caaraa the shirt was of extremely poor quality and looking too ugly i want to return it and want refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tuhin179
May 21, 2023
Report
Copy

I want to return my products and get refund

T has been extremely inconvenient and feels disheartening when your hard earned money goes away like this. I don't know if this is a scam because their number does not exist, they don't reply on emails or Instagram DMs.

Please help me to return these products and refund my money back, for I absolutely am not interested in buying stuff from an unresponsive brand like this.
Order Id numbers 18070, 17943...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Kuldeep Pant
May 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Where's my order

Address:101, Sardar Chowk, Mini Bazar, Kodiyar Nagar, Surat, Gujarat 395006
Website:www.caaraa.co

This is regarding an order that I made on 8th May. I have follwed up with the brand ever since 8th may and it's been 10 days that I have not heard from anyone from the team.

It has been extremely inconvenient and feels disheartening when your hard earned money goes away like this. I don't know if this is a scam because their jumber does not exist, they don't reply on emails or Instagram DMs.

Please help me cancel...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuldeep Pant
May 18, 2023
Report
Copy

No update about my order

Address:101, Sardar Chowk, Mini Bazar, Kodiyar Nagar, Surat, Gujarat 395006
Website:www.caaraa.co

Hello,

I ordered 2 shirts from Caaraa"s website on 8th May and I have not heard from them till now. It has been a tiring journey of 10 days of follow-up with the brand but to no success.

My order no is 17905.

I have done evrything in my capacity to contacr them. Their mobile number does not exist and their email address "[protected]@gmail.com", there has been no response to my emails ever....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sankeerth bandaru
Apr 24, 2023
Report
Copy

I want to return my order

Address:101, Sardar Chowk, Mini Bazar, Kodiyar Nagar, Surat, Gujarat 395006
Website:www.caaraa.co CAARAA

I want to return my order but company is not replying. I have been sending them emails but they are not responding....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ainesh
Apr 11, 2023
Report
Copy

Fraud - No return and fake products

Website:caaraa.co

I got fake poor quality shirts that did not match the website photos at all. The company has a 7 day refund policy but are not replying to my messages or emails. I have been cheated and my money is gone....
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
P
Priyank Rawat
Mar 24, 2023
Report
Copy

No response// Exchange request //Order no 15288

Address:101, Sardar Chowk, Mini Bazar, Kodiyar Nagar, Surat, Gujarat 395006
Website:www.caaraa.co

Hi

I received the product (Shirt) but unfortunately the size is bit tight. I would like to exchange with 'L' size but there's no way to contact the company except mail, I've sent couple of mails but there is no response from the company. There's no way to contact them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arindam Guleria
Mar 23, 2023
Sep 2, 2023
This thread was updated on Sep 2, 2023
Report
Copy

No response or delivery or the order

Address:PLOT NO.71, BHAGIRATHNAGAR SOC-2, OPP.ABHAY NAGAR SOC, VARACHHA ROAD, KARANJ, Surat, Gujarat, Surat Gujarat India 395006
Website:www.caaraa.co

Ordered shirts worth Rs.6000 and still haven't received any update whatsoever, not even an email regarding the shipping lr the status of my order. I've tried emailing them multiple times and there's no valid response whatsoever....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
P
pravendrakumar
from Powai, Maharashtra
Mar 5, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
Report
Copy

Return product wrong product

Website:www.caaraa.co

Ordered 3 products from this website. I have received them but the products are different from what is shown on the website.
Even the quality of the product is very low. I want to return them for that I have written an email to them but there is no reply from their side.
My order no 14388
Name pravendra kumar...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Ayesha Jawed
Feb 27, 2023
Report
Copy

Return of product

Address:Surat
Website:Caaraa.co

I purchased 3 products from them out that 2 I had size issue so I tried contacting them through the mail id given in the website but no response and they won’t even answer their Instagram DM or message through contact us...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Raghuvir Pujar
Dec 21, 2022
Report
Copy

Shirt Ordered but not delivered

Address:caaraa.in
Website:caaraa.in

Hi,

We had placed an order for a shirt from CAARA'S and the order no issued was C1026 on 5th December and still the order is not delivered. We sent a follow up mail on carraa.[protected]@gmail.com but there is no response and the website is disabled....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
Chhavi1
Oct 8, 2022
Apr 11, 2023
This thread was updated on Apr 11, 2023
Report
Copy

Product

Address:PLOT NO.71, BHAGIRATHNAGAR SOC-2 , OPP.ABHAY NAGAR SOC, VARACHHA ROAD, KARANJ, Surat, Gujarat, Surat Gujarat India 395006
Website:www.caaraa.in

I ordered 3 products from this website. I have received them but the products are different from what is shown on the website. Even the quality of the product is very low. I want to return them for that I have written an email to them but there is no reply from their side....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
H
Hina Chhikara
Sep 11, 2022
Report
Copy

Order not received since 40 day

Website:Caaraa.in

Prepaid order of 3 shirts nit received even after 40 days.
Placed on e1st July, reminder 1 on 8th August, reminder 2 on 11th September.
No reply on emails or Instagram. I don't know what to do next...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
H
Hina Chhikara
Sep 11, 2022
Report
Copy

Order not received

Website:Caaraa.in

Placed order for 3 shirts on 31st July, prepaid order. Reminder sent on 8th August and now on 11th September, no revert on email, nothing on Instagram page either.
I don't know what to do....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
kunal9687
from Kolkata, West Bengal
Aug 23, 2022
Report
Copy

Caaraa - fraud

I ordered 3 shirts form CAARAA and it was a prepaid order. They are not returning my e-mails and it's been a month....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
0
02aka
from Bengaluru, Karnataka
Aug 19, 2022
Report
Copy

Products not delivered

Website:www.caaraa.in

Caaraa is a fraud company. They won't deliver your products if you've prepaid for it. Orders placed with COD payment option get delivered but the products are different from pictures shown on their website.

The customer service is the worst. There's no way to contact them....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
Ashik Mutha
Aug 18, 2022
Report
Copy

No response to emails

Website:www.caaraa.in

I have placed order with Caaraa and received after several days. The product is completely different from what they shown in their website.
So I wrote several mails requesting for return.But no response from them.
And they don't have any customer care number.
The company seems to be fraud....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sanchayb
from Bengaluru, Karnataka
Jul 5, 2022
Report
Copy

Order not delivered- NO response

Website:Caaraa.in

I had placed an order on 10th of June 2022 on an online clothing website on Instagram called CAARAA. I had prepaid in full, order #10009. Its been a month and there is no sign of delivery, no updates regarding the matter. There is no legible way to contact them since there's no contact no provided in their website. Number that comes up while interacting on WhatsApp turns out as 'doesn't exist'.
I would very much like to get my order;...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sanchayb
from Bengaluru, Karnataka
Jul 5, 2022
Report
Copy

Order not delivered; NO response

Address:101 minibazar, surat 395006, Gujarat IN
Website:Caaraa.in

I had placed an order on 10th of June 2022 on an online clothing website on Instagram called CAARAA. I had prepaid in full. Its been a month and there is no sign of delivery, no updates regarding the matter. I've dropped msgs and emails via every way I could figure out, no response at all. There is no legible way to contact them since there's no contact no provided in their website. Number that comes up while interacting through WhatsApp...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sam Love
Jun 16, 2022
Report
Copy

Order not Delivered

Website:caaraa.in

I placed an order with CAARAA for 4 shirts and it's been almost a month, these guys have shared a confirmation mail after that they have gone silent.
Neither they have shared the delivery update not they have shared any complaint status, which I have raised at caaraa.[protected]@gmail.com....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
smritijain
from Panchkula, Haryana
Jun 12, 2022
Report
Copy

Fraud company

Address:101 Minibazar , Surat , 395006 , Gujrat , India
Website:caaraa.in

I ordered from caaraa.com and he product I ordered was completely different from what I received. They don't respong to mails texts or calls not on instagram too. the company is fake and fraud....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
isha1797
from Mumbai, Maharashtra
Jun 11, 2022
Report
Copy

Payed in full yet haven't received order

Address:101-MINIBAZAR, SURAT 395006, GUJARAT, INDIA
Website:www.caaraa.in

I had placed an order on 18th of may 2022 on an online clothing website on Instagram named as CAARAA. I had prepaid in full. Its been a month and there is no sign of delivery, no updates regarding the matter. There is no legible way to contact them since there's no contact no provided in their website. I would very much like to get my order if not possible I would like to get my money refunded....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
I
isha1797
from Mumbai, Maharashtra
Jun 11, 2022
Report
Copy

Ordered hasn't been received

Address:101, mini bazaar, surat 395006
Website:www.caaraa.in

Order hasn't been delivered. Payment done in full. Its been more than a month no response. There's no legible contact no provided. No way to place customer complaints...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lopa Sahoo
May 26, 2022
Report
Copy

Fraud

Address:101 minibazaar, Surat 395006, Gujarat, India
Website:[email protected]

I placed a Shirt from their official website, the product i received was damaged, and faded. I mailed them about it, pinged on tgier instagrm account, and tried calling the helpline numbers they have provided, yet to response. They have 7 days return policy in case of defective material, and i sent the mqil right after receiving the product. I am yet to hear back from them. The comments on their post is limited, and the number they have provided...
+1 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy

Caaraa Recent Comments