CGHS Complaints & Reviews

Hello CGHS, we are staying Bangalore Karnataka, my sincere complaint is
1. CGHS attached private hospitals are not at all responding to CGHS beneficiaries

2. the reason behind is they are telling that CGHS is not clearing our pending amount, there are lot and lot of amount dues not cleared.

3. For the emergency services they not willing to give beds to CGHS beneficiaries.

so, it is creating...

SEEMA AGARWAL,
your appointment with Dr. CHITTA RANJAN SARANGI of PALAM COLONY wellness centre has been fixed.
Date of appointment[protected], Probable time 12:45, Queue no. 61, Room no. 17/First Floor and Appointment Id[protected].

Dr Chitranjan Sarangi denied to attend patient based on online appointment and asking patients to book offline

The overall purpose of CGHS is flouted when there's too much of paperwork involved. I noticed many senior citizens standing in long queues in CGHS dispensary just to obtain permission for consultation. Why can't this process be made online? Moreover, the billing section of hospital also is not simple. The patients are being asked to go to multiple windows to get the billing done.

Dr.Aniruddha Saha who sits in CGHS Shyambazar Kolkata is the worst Doctor on earth who doesn’t know how to behave with Sr.Citizen who worked for central government for his whole life, He kept on insulting My Dad for asking queries and details, we are middle class people, cannot afford private taxi or cab so does this mean he got the right to insult us?Either he should be taught a lesson or his license should be cancelled, he is definitely unfit to be a doctor.
I can provide details of my Dad but scared that he would be mistreated by your whole staffs then or worse throw him out on street or send goons at our house.

Doctors give medicines which are available at dispensary, instead of recommended by specialist.
What is the fun to send a patient to send to specialist when you have to give medicines of your choice.
All doctors should undergo orientation regularly where they are taught how to behave with patients.

Sir my name vinod kumar dimri cghs benifisery no.467852.
Today I visit my despansery no.61
Dr Archana Agagrwal issue me medicine for one month which was refer by madicin spalist dr.Hansraj for three month. I told dr.Archana pl.issue for atlest for two months but she refused. I am sr.citizen and it is time of covid. So please take nassasery action and inform me accordingly. Thanking you.

I am a cghs beneficiary (Id 1249943) my dispensary is at pashchim vihar (Dispensary no 80). 3 medicines were indented by the doctor on 4.3.2020 (Slip enclosed). On 11.3.2020 they delivered me only 2 of the medicines. 1 medicine "pioglar -15mg tablet" was not issued and i was informed that medicine had not been supplied by the supplier. Now, the above medicine is again indented on 11.3.2020 and the same will be delivered after 3-4 days.
This is a case of harassment as it is difficult for a 72 year old diabetic and heart patient to visit the dispensary thrice when the dispensary is 40 kms (Both sides) from my residence.

With reference to above, it is to inform you that i am a cghs beneficiary as pensioner. I am getting medicines for my daughter who is suffering from epilepsy. Neuro specialist has prescribed lametec dt 100 mg and frisium 10 mg. When i contracted my cghs wellness centre sector 55, they changed the prescribed medicines with some not known and little known manufaturers of substituted medicines. When i raised my voice, they said they will provide the medicines with the similar salt. Sir, you know, neuro medicines are very sensitive medicines and my daughter is taking it from last 15 years and that suits her but now chaning the medicines with some other brand not reliable being a small manufacturers etc. Who are not maintaining quality standards may harm her with seizures etc. I cannot take risk. I requested the cmo wellness centre for change of medicines but nothing could be done. They say that they will provide the medicine with their generic salt not pp medicines. I agree, but either the medicine may be of pp brand as prescribed by spl. Docotor or may be supplied of generic manufaturer but not the pp medicines manufactureed by small and unreliable manufacturer.

माननीय महोदया/महोदय
मैं अमित साहू निवासी मेरठ आपसे शिकायत करता हूँ कि CGHS मेरठ द्वारा मेरी माँ श्रीमती पद्मा देवी (७४ वर्ष ) को दिनांक ०६/०९/२०१९ को तीन महीने पहले समाप्त हुआ इंजेक्शन आवंटित किया गया लेकिन सम्बंधित विभाग को शिकायत करने के बावजूद कोई भी कार्यवाही नहीं की गयी।
अंतः आपसे अनुरोध है की आप मेरी शिकायत का निदान करे।

अमित साहू ९०४५०५९८९०

This is regarding the doctor who is a eye doctor in cghs dispensary, at marine lines, cgo building, mumbai 400020. I had visted the doctor for an eye checkup, but this doctor seems to talk to her byself just ask the problem and gives eye drops prescription, i asked her to check through the instrument whether there is any problem, she just talked to her self and wrote for eye check up to be done eye pannel hospital. Even the machine is available it is not utilised. Kindly change the doctor.

This complaint is resarding the poooooor condition of roads of our industrial area anand parbat. The roads are so damaged that the water gets clogged and all the roads are full of dirt. One cant even walk on the roads. I have put complaints so many times on aam aadmi party facebook page but i didnt gor any response. Please loook into this matter as soon as possible.
Rohan singhal

Singhal steels
T-10, anand parbat industrial area, delhi

[protected]

My mother is suffering from asthma from last 3 years and her treatment is going in medanta under bornoli dutta only. This year on 1 of january she got asthma attaack dey admit in emergency and discharge after 3 hours. Now she is suffering from pnemonia and we are requesting them to admit her but dey arr clearly denying for bed and her condition is getting worse.

I am a retired person and i am a c. G. H. S card holder, who is getting the medicines from c. G. H. S dispensary no.6 lucknow. I am suffering the disease like heart attack, sugar, b. P, cholesterol. Doctors prescribed the medicines for these above diseases are given to us after sixth to eight days from the date of prescriptions under local purchase scheme. For this scheme we are getting a lot of problems.

I want to file a compliant against a doctor mr. Sushil kumar for cghs dispensary available in mandir marg, new delhi. My mother aged 55 years visited to the dispensary on 19 nov 2018 and her leg was swollen due to some injury. The doctor was not looking so interested to hear the problem of my mother and was shouting without any reason. He was not behaving like an educated and professional person. He only gave an ointment to my mother and told him that she can visit rml hospital if she want to but he cant do anything more than that.

There is no line and number in indent line people go with their wish. Cghs taking no responsibility in this. Many people fight in indent line. Please help. Also the indent counter closed at 11 am this is gov dispensary shame on it. There is no line. Also staff people going without any fear. This is wrong please take action.
Delhi
Location - sec 7 rohini cghs dispencary

I was admitted at nims at hyderabad in april 2018. Nims charged me rs.17, 000 for tests. I retired as a superintendent in central excise and also served critical investigation departments like dgcei and ed. The cghs ward was occupied by others and no admission was given at the right time. I do not understand why they charge from cghs card holders. I filed a claim in alwal cghs hospital. The ministerial officers misbehaved asking me why i paid to nims. This question was to be put to nims, hyderabad. When i approached doctors, the job of processing my claim was given to another officer. So far, the claim was not settled. The message to pensioners is that it is better to die without treatment and preserve money for cremation of dead body. It it the reward for serving the government for 35 years ?

Doctor's are prescribing ip (Indend purchase) for regular medicines like bp, sugar, etc which should be available in cghs as most of them are old age and retired patients.

And the ip medicines purchased and given are generic and of less cost and not the one which is prescribed by the doctor. These people are charging gorvnment the price of original meds and providing patients with generic medicines. There seems to be a big gambling going on. Cghs / health care authority should look into this matter.

Cghs kanchanbagh hyderabad

I have taken appointment through online appointment system of cghs for 3rd september 2018 on 31 aug 2018. And i have also got confirmation of appointment through sms. But today i. E. On 3rd september 2018, when i visited dispensary, no one was there. When i contacted ad of delhi zone, she said that today is janmashtami and there is a holiday in dispensary. I want to complaint about cghs online system that when there is a declared holiday then why it is showing the day available for appointment. And how it can book an appointment for that day. Really harrased by this system problem. Please convey my problem to the higher authorities so that action should be taken.

My mother had met with a accident and as she is covered under cghs the hospital costs were covered in that however when we went to take the medicines the apollo doctors adviced injection for 6 weeks however the cmo mrs dr b seshi devi for some reason asked for a confirmation letter from the discharge doctor even though the discharge summary for clearly stating that the injection is necessary for the patient to recover still we went ahead and got that letter but still after that the so called cmo only gave medicines for 10 days and again asked to come back this is something which seems like you want us to make suffer and travel again and again for this...
This is incident of cghs dispencary drdo kanchanbagh.

Sir/ madam
The cghs empaneled private hospitals refuse to check cghs patients. Their pa told us that they will take their regular consultation which is decided by hospitals and not by government panel. Dr kk handa of medanta hospital, gynaecologist team of artemis hospital gurgaon did this. Strict and prompt action should be taken against them

From: sri alik kumar bhattacharjee
44, bindubasini road
P. O. Bhatpara,
Dist. North 24 parganas
West bengal : pin. 743123
Email : [protected]@yahoo.co.in
Mo. +91 [protected]

To
The hon’ble union minister of health family welfare,
Shri j. P. Nadda govt. Of india ministry of health family welfare
Room no. 348 a’ wing,
Nirman bhavan,
New delhi-110011
Email jp. [protected]@sansad. Nic.in

Sub. : unnecessary harassment in drawing prescribed medicines even
Indented medicines from the counter due to the negative motivation &
Vindictive attitude of the cghs authority, request your intervention of

Ref.: beneficiary id no.4348072 wellness center
No.05 shyambazar kolkata west bengal


Sir,
With due honor i lay before you the following facts for your kind intervention so that the senior citizen
Cghs beneficiaries are not treated as beggars and not to think that the medicines are supplied due to the mercy and goodwill of cghs authority from wellness center 05, kolkata.

1. Please note that shyambazar wc no.5, 7-a kalachand sanyal lane, kolkata 700004 is
The one and only cghs dispensary covering a vast area such as full nadia district, full twenty-four parganas district, full hooghly district and a part of kolkata district

2. As a result, cghs beneficiaries has to come to draw their monthly medicines and for
Treatment from a far away in some cases 40 -50 km, though being senior citizen of free india.

3. It is experienced that during last two months most of the common prescribed medicines are not available in the cghs shyambazar store and indented for supply after two days.

4. Practically, on march 18 for my case out of 9 common medicines only 1 medicine is issued and remaining 8 vital indented medicines are likely be supplied after two days.

5. It is also experienced that the indented medicines are supplied in two or three installments, as if beggars are given medicines from their own pocket.

6. It is very much shameful to consider me as a senior citizen of free india and we served the nation for couple of years.

7. It is not understood how the annual assessment, provisioning and procurement deptt. Of
Cghs is worked with the life savings medicines.

I would request your good self that aged senior citizen cghs beneficiaries who comes from a long
Distance at this old age are not harassed due to the laps on the part of your management.

Remedial measures sought

A. Permission may please be given to the beneficiaries to purchase the prescribed medicines from outside and reimbursed on production of cash memo.

B. Decentralization of annual assessment, provisioning and procurement of medicines to each wellness center instead of centralized procurement to avoid any future anomalies.

Trust, this will find your favorable consideration.
Thanking you,
Dated 19.03.2018 yours faithfully,
Alik kumar bhattacharjee
Ex. Jwm
Rifle factory ishapore

I visited cghs dispensory at dover lane for my treatment on 13.03.2018 however, it left me frustrated and disillusioned. Doctor a. G das, m. D, dnb, mnams, did not checked me very well. He did not hear me well and behaves very badly in a very rude manner without any reason. He also used very offensive language while talking.
My ben id 5102167, token no 5213998 and serial no 48

I am a senior citizen, female, aged 72 years. i am a osteoarthritis patient. i visited CGHS hospitals for the treatment of the same however, it left me frustrated and disillusioned. Doctor at advised me to take physiotherapy for 15-20 days. however, when i visitied the lady harding hospital the doctor did not clearly mention the details of the treatment. when i visited Sunderlal Jain Hospital for my physiotherapy treatment, they refused to do the same claiming that the doctor at lady harding hospital should have clearly mentioned all the treatment we were to provide. they advised me to go to lady harding and request the doctor to clearly mention the treatment they are supposed to provide. when i visited lady harding, the doctor again did not mention clearly mention the treatment which i was supposed to get at Sunderlal jain. i am amazed to see how doctors treat patients without even thinking or looking at the condition of the patient. i am an old lady who can not walk and have high BP. and the doctors and the hospitals are harassing me. either the doctor is not available or if available, he simply tells this has not been approved yet. For 15-20 days treatment, i have spent almost Rs. 500 a day just for travelling for hospitals travelling. would appreciate if some action is taken against doctors for harassing the senior citizens.

From: Sri Alik Kumar Bhattacharjee
44, Bindubasini Road
P.O. Bhatpara,
Dist. North 24 Parganas
West Bengal : Pin. 743123
Email : [protected]@yahoo.co.in
Mo. +91 [protected]


To
Dr. D.C. Joshi
The Additional Director, CGHS( HQ)
CGHS Buildings,
RK Puram, Sec. 12
New Delhi 22
[protected]@yahoo.co.in

Sub. : Unnecessary harassment & Delay in drawing prescribed medicines
From the counter due to the negative motivation & vindictive attitude
Of the CMO of Shyambazar Wellness Center No.05 at Kolkata, request
intervention of:
Ref.: Beneficiary Id No.4348072 a) serial No.208 dated 24.07.2015
b) serial No.10 dated 22.07.2015
Sir,
With due honor I lay before you the following facts for your kind intervention so that the senior citizen
CGHS beneficiaries are not treated as beggars and not to think that the medicines are supplied due to the mercy and goodwill of CMO, Shyambazar, Wellness Center 05, Kolkata :
1. This month, it is noticed that as per instructions of CMO medicines are supplied by the pharmacist after cutting the original strips in denomination of 10 or 5 Tablets viz.Flotral 10 mg which consisting of 30 nos. in one strip is issued to me in 3 cut pieces, in every piece name of the medicine and the expiry date is not visible .
2. The tablet Pantocid DSR one strip is consisting of 10 tablets supplied me in 2 cut pieces of 5 nos. each.
3. Rosuvastain 2 strips consisting of 30 tablets supplied me in 4 strips (10 + 5) x2
4. Arbitel -20 consisting of 10 tablets per strip supplied me in 5 nos in 4 strips and 10 nos in 1 strip i.e. 5 strips
5. Xyrolic and all the other tablets are issued in cut pieces etc & etc
6. Not only to me it is followed for every patient
7. It is experienced that most o[censored]s are short in eyes or having high powered spectacles for which minute letters such as name of the tablets mfg. Date & expiry date can not see without high powered magnifying glass, also it is not mentioned /printed in every cut piece
Moreover, there so many tablet are identical to look at, in such cases it is very difficult to segregate by seeing the foils only.
8. The pharmacist is consuming a long time for cutting the strips, as a result a long queue is prevailing all alone in this overcrowded dispensary and it is created artificially to harass the old aged patients,
9. I have given verbal retranslation to the CMO expressing our difficulties but it is of no use rather it is told that he will continue this process if required I may complaint to his higher authorities.
10. I think, it is insulation and harassment / punishment to the senior citizen CGHS beneficiaries who served the nation for a long time with full responsibilities and dedications even some o[censored]s holding the post of Gazetted Officers.
Pl. look into the matter so that at this age the senior citizen CGHS beneficiaries are not harassed due to the negative motivation and vindictive attitude of CMO, Shyambazar Wellness Center ( No.05), Kolkata.
Thanking you,
Dated: 25.07.2015 Yours faithfully,

ALIK KUMAR BHATTACHARJEE
Ex. Junior Works Manager,
Rifle Factory, Ishapore
Copy to:
1. Dr. A Chaudhuri
Additional Director CGHS Kolkata,
6, Esplanade East (Ground floor),
Kolkata-700069.
Email: addl.[protected]@yahoo.in
2. Director–CGHS (Central Government Health Scheme),
A-545, Nirman Bhawan,
Maulana Azad Road,
New Delhi
E-mail: [protected]@ymail.com
3. Grievance Officer
Dr. S K Mandal
Email id: [protected]@gmail.com
4. Nodal Officer for Helpline, MIS, & CPIO (HQ) & CPGRAM
Office of the Additional Director
6, Esplanade East (Ground floor),
Kolkata-700069.
Email id: [protected]@yahoo.co.in

Sir i beg to say that i,am Ms.Rajwati devi CGHS Card No:-3303476 have an complain about not reciving my medicine that is VIRAFERON PEG (INJ 100) indented[protected]Quantity-4) from Push Vihar CGHS Dispencary No-78.I use to have injections weekly (Tuesday),Dr.H.S.Nanda (INJ Supplier) has provided me only one injection on (2/9/2013) and he says that he had not been payed by MSD so he is not able to let me have my medicine.As per shedule i shoul have my injection on 11/9/2013 but Dr.H.S.Nanda is saying that he will be able to give me medicine on wednesday after the payment from MSD.My son is currently deploid at Chattisgarh NAKSLOID AREA BELT(ARM FORCE),so there is no one to take care of me.Now this is the Question of my life.So it is kindly requested that let me have my medicines as soon as possible.For any favour from you kindly contact me at



1.>[protected]

2.>[protected]



Adderess:-New Delhi -62, Mehrauli Badarpur Road,Signal Training School(BSF),Quarter No-19 Mr. Manoj Mavi.

Hi.We have shifted to Mandakni Apartment , sector 2 , Dwarka few days back and the very day we shifted, we have been asked to deposit non-refundable amount of Rs 3000 as entry fee to the society. I feel this is a lot of amount to be asked as we already will have to pay maintenance fee of Rs 1000 every month .Could you please let me know if it happens in other societies as well and to which higher authority we can complain?

Dear Sir/ Madam,

Kindly confirm me that can society members construct the elevators (Lifts) without taking consent of ground floor flat owners?

I am resident of ground floor flat in our society called "Jeevan Anand Apartments". The others members of the society are going to construct lifts without taking consent from all the ground floor flat owners. As the foundation of the lifts will be made from ground level, it will make us suffer. They have already made so many illegal constructions in the society which stops the sunlight and natural fresh air to flow to the ground floor.

Thanks and Regards,

Rahul Garg
24, Jeevan Anand Apt.
West Enclave, Pitam Pura,
Delhi - 110088.
M - [protected]
Email - [protected]@gmail.com

Dear Sir,
With reference to the subject cited above, we have received return medical reimbursement documents on 29th of Aug’ 09 with regrets letter from your side which is stated that you are unable to settle this medical reimbursement claim because treatment in private recognized hospital without prior permission is not reimbursable.
This is to inform you that our treatment is consecutively running in Safdarjung Hospital with Dr. Uma Kishore ( Specialist Nephrology ) as he referred us for AV fistula creation in any CGHS Panel Hospital then we have visited in Local Dispensary narouji Nagar and meet CMO for Permission she replied that we can operate in any CGHS hospital and we can get a reimbursement claim from CGHS. At the time of submission of medical reimbursement claim in Sec-8 office again I have discussed same issue with CMO and he has agreed with the situation and submitted the document.

i purchase a flat in cooperative group housing society i have registered my sale deed against the conveynce deed of my seller & i made a payment to my seller now member of that CGHS are delaying in transferring the membership in my name they are making excuse by saying why u made payment to seller according to them payment of flat should go to the society first but my bank from where i took loan were not willing to give cheque in favour of society thay said cheque must be issue in favour of seller from whom u r purchasing flat. bank said because property is freehold now there is no role of CGHS plz write me after getting sale deed can CGHS management committe put any objection in entering flat