Chennaionlineflorists.com Complaints & Reviews

Two gift baskets with 2 kg each of fresh fruits with other stuff was supposed to be delivered with one get well card. INR 2749.00. But only 1 basket with 3 of each fruit (apples, orange, sweet orange and suppota) was delivered. Only 1 dabur honey was delivered(site mentions 2). So, definitely not 4 kg fruits, 1 basket and card missing. I have pictures of what they received. This is RIP OFF. I hope you will make amends. This complaint, I was...

Hi,
I had placed an order for a bouquet in their site on 13 the feb for rs 794. My order no. Hcof-[protected]. The bouquet wasn't delivered. I had requested for a refund, for which there was no response. I received a mail saying they were unable to deliver fresh products and asked me to choose another product, for which i replied by selecting about product. No response. Their customer care numbers are not attended by anyone. It...

On 3/14/16 I ordered 1kg of assorted dry fruits and 24 roses from Chennai Online Florists. Per their description assorted dry fruits will consist of almonds, pistachios, raisins, cashews and walnuts. What was delivered was approx. 300 gms worth of raisins, with handful of almonds, cashews and one pistachio. No walnuts.
I complained to them same day. They got back to me with a polite email saying the products were premium quality. I...

Hello,
I line in United Kingdom and I ordered 2 items on their online portal for Valentine’s day .http://www.chennaionlineflorists.com/
1) 51 Exclusive dutch red roses arrangement in basket and with heart shaped chocolate box RS.1995
2) 5 STAR Cake - 8 PIECES assorted pastries from Taj / 5 Star bakery - Prepared by Taj hotel chef . Cost Rs1695 .
The order clearly said that they will deliver this on 14-Feb-2014...

Order IdHCOF-[protected] Payment Id[protected] Amount975.0 dear sir, i have order the details as per above at chennai florist online.com for valentines day to my wife but the order is not yet delivered, even no one picking up call, not repling for mail also, i spent 975.00 Rs for this but no response from chennai florist, i dont know why pls help me to solve this Dear users, dont use this online for sending a gift. they are...

Hi,
Ordered black forest cake for Christmas eve to my sister who resides in chennai through this fraudulent company.
the cake which got delivered was of local bakery which was not even worth Rs.50/-. And when I called them up again wasting our money because the support number is kolkata no. and you need to wait at least 10 mins to catch hold of phone representative. And she gave a justification saying they need photograph...

Order Reference Number # HCOF[protected]

Communication Thread with Chennaionlineflorist.com # Enquiry Ref. No.: CSDch[protected]

Have not yet received the order till now & the Customer Service Team headed by someone by the name Indranil Choudhury does not bother to still tell me when will i receive the same.

But they have flatly denied cancellation & refund straightaway.
br...

Ordered a blackforest cake, teddy plush, and chocolates
A guy came at 8 PM to deliver this order, and gave only a chocolate cake (not blackforest) which was too old made and not good at all and some chocolates worth Rs 20.. The other thing (teddy) was not delivered at all..
Such a bad experience and could not tolerate this worst service, coz it was for a memorable celebration
Hence this complaint, spent Rs 990 and got...

From http://www.chennaionlineflorists.com i ordered a combo gift for 1524 which consists of 12 Exclusive Dutch Red Roses Bouquet with Cake 1 LB, Assorted Cadburys Chocolate and a Cute Teddy Bear .... The order reached my place in 3 hrs from my time of order but the delivery boy had some problem in reaching my Place , The delivery boy knew only Hindi and no other language... that all fine i asked him how are you coming ? He said Bicycle .....

I placed the above order (Order Reference No : HCOF-[protected] ) with them yesterday in www.chennaionlineflorists.com and was confirmed that the order will be delivered on same day itself. This order is for my wife on valenties day special. But this guys still not delivered my order, Am not able to reach Customer care center. I wasted my entire day on keep on writing email and calling to customer care center more that 100 times.
br...

Please don't order in www.chennaionlineflorists.com . They are very fraud... thay don't have any agant in south side.

See my expraince in

You wrote ( 8/2/2012 1:31:26 PM ) :Hi Still my order is not send to my wife. I am going to make legal complaint to your company. no response from you guys.
CSD ( 8/3/2012 5:26:42 PM ) :Dear Mr.
Greetings From us!

This is to inform you...

I had ordered flowers at Chennaionlineflorists.comon the 9th of July. The site confirms delivery of the product on the same day. However, I had requested if it can be delivered by 7 AM. This was not however done. I called them at 10:30 AM and I was promised that it would be delivered the same day. However I gre suspicious and called them at 5:30 once again. I updated them once again with the recipients mobile number, so that they could...

We had placed an order for Rs 919 for delivery of flowers and chocolates on the 50th birthday of my sister. The delivery was not made and the there is no response from the phone number mentioned. We suspect this could be a fraud. The order confirmation from the site is copied below. Please take necessary action.

[protected][protected][protected][protected][protected][protected][protected][pr...⇄br...

Hello all,

NEVER ORDER FOR FLOWERS AT http://www.chennaionlineflorists.com. THEY CHEAT!!!!
I recently ordered flowers for my friend. it never reached him. While booking the website will say "you will receive a detailed mail regarding your order". But no! i never got any mail ..however i believed they would deliver. But they cheated. My 375rs was debited from my account.i lost my money. They suck big time!!br...

Response Message :Successful

Order id COF-[protected]

Order amount :Rs. 499

Customer order details: CMH711-VA,

After accepting the payment for Rs.499, we are still to receive the delivery of our order for flowers.

Please let me know if you can't do deliver the products to coustomer then why you are giving comentiment to customers....

I ordered for a cake, flowers and big greeting card as an add on online at www.chennaionlineflorists.com. The website says the cake is best of quality and flowers well made for which I paid 1550 Rs.

But the cake delivered was of substandard which was not even worth Rs 200. The flowers not even made and not fresh at all. It was a bunch o[censored]gly flowers packed in a plastic cover.

The big greeting card which was...