Cityflowers.co.in
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Cityflowers.co.in Complaints & Reviews

A
Akkuj
from Ghaziabad, Uttar Pradesh
Feb 15, 2023
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Order CITY12137518 not yet delivered

Website:cityflowers.co.in

My order was supposed to be delivered on 14.02.23 but still not delivered neither i am able to track status

No one picking up my call on helpline number mentioned on the website ([protected]) and no one is replying to my mails to [protected]@cityflowers.co.in

Please refund my money immediately

Seems this is a fraud site just to loot money from people...
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R
raghualluri
from Hyderabad, Telangana
Feb 1, 2023
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Replaced bouquet without informing and wont talk to customer afterwards

Address:Florist Direct, Booth 111, Sector 12, Panchkula (134109) HR, India
Website:www.cityflowers.co.in

They sent red flowers instead of pink sunflower that they took money for. They stopped answering calls when questions. #Anniversary destroyed.
Even the bouquet they went was with stale and noj fresh flowers. Even the foliage is poor. The theme was Pink Sunflower. They say they cannot guarantee color and per their policy they can change the color, freshness, style or bouquet or quality if flowers as and when they wish

Response...
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A
Ashish Pritam
Apr 29, 2022
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Product Not Delivered But Charged in Full

Address:Florist Direct , Booth no 111, Sector 12 , Panchkula, Haryana, India
Website:www.cityflowers.co.in

Order #CITY12134586 was placed for my aunt's birthday for 2 PM delivery. Payment is already made but they are neither responding to emails or to calls. Also the delivery is not made. This seems to be a fraudulent website.

There is no tracking mechanism also though website says track here. It says null...
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Y
YCS Group Ltd
Feb 16, 2022
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Fraud happend charged twice

Address:Florist Direct, Booth no 111, Sector 12, Panchkula, Haryana, India
Website:www.cityflowers.co.in

My order number #CITY12133850 has been charged twice and also the product is not delivered as promised. I am going to forward my complaint to EFraud on online fraud and forward your company details to the cyber crime.

In all modes, I need a full refund of my money to my account....
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S
somesh2275
from Nagpur, Maharashtra
Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about order not delivered

Address:Florist Direct, Booth no 111, Sector 12, Panchkula, Haryana, India
Website:www.cityflowers.co.in

I am Somesh, I ordered a flower bouquet on 14th Feb 2022 from this website worth INR 1050 with order ID #CITY12134006. But haven't received the order. It was supposed to deliver yesterday but even today i.e. 15th Feb it is not delivered. I tried to connect them via email, phone and live chat but they haven't responded. It is very frustrating behavior by the customer care team.

I am requesting for full refund as the order is...
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B
Biswakam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stale Flowers

Address:411001

Hi
I had order an online flower from this site, when this was delivered the flowers were smelling so bad. These were not at all fresh. Request all to check this before buying products from this company.
Following points to be noticed.
1. Order No : CT[protected]
2. Issue 1 : The flower delivered were not fresh, were smelling stale, waters coming out of it
3. Issue 2 : The offer code they had provided "CF10"...
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N
Nethra Maggada
from Hyderabad, Telangana
Feb 15, 2022
This thread was updated on Feb 15, 2022
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Did not receive the product i ordered online

Address:411013
Website:www.cityflowers.co.in

I ordered Flowers from this website, Paid amount online. But I did not receive the product at all. below is the mail details i got after ordering

Hello, Nethravathi Maggada

Thank you for your order from CityFlowers India. Once your package delivered we will send your confirmation email on your valid email ID. If you have any questions about your order please contact us at [protected]@a1cityflowers.com or call us...
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