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Corfom Complaints & Reviews

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Rohit120590
from Jaipur, Rajasthan
May 20, 2022
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I purchased two corfom matteress, which sagged within its guarantee period. Now i have called many times to company and also call to executive also to replace the mattress, but customer care staff is not sending any representative at my home, even after several calls.
I am calling for the last 5 months
No one in the company cares for the customer.
Mattresses are very bad.
Also the service is very bad.
Guarantee is fake.
They do not lodge complaint and they do not give complaint number.
Please do not purchase any item of this company.

I am thinking of going to consumer forum / court.

Thanks and Regards,
Rohit Kumar
[protected]
Jaipur
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    Ritika Khattar
    from Mumbai, Maharashtra
    Aug 28, 2019
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    16k mattress went lose in 8 months. After multiple complaints and follow ups, the guy comes and says its genuine case, you will get replacement.. I went to sp store, dlf city centre (From where i got the mattress) and he also assured saying it will be replaced. After a week i get a call saying, it is a minot problem, only with the top quilt of the mattress, so we can repair it. Will take it for 3-4 days, stitch a new one and give you back.

    How can this be possible if replacement was the solution given in first place. What is the guarantee for? Total frauds! Cheaters!!

    When i said i will complain, i got an answer saying, that's your right, go ahead but nothing will help, at least we will repair and give it to you.
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      kalra1981
      from Mumbai, Maharashtra
      Apr 5, 2017
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      Address: Ludhiana, Punjab, 141008
      Website: www.coirfoam.org

      I purchase corform company"s endura mattress with life time gurantee
      But after three months that defect come outside
      Then i call the company but after visit no response
      And ask me diffrent diffrent option.
      But when i said pls change it then no body comes to check wht the problem in that mattress
      I purchase in march 2015 after 2 year no body solve my issue
      Now pls tell me wat i do next
      Mobile no.
      [protected]
      +2 photos
      May 08, 2017
      Updated by kalra1981
      I complaint 5 april 2017 but after one month no body solve my issues
      Even the company not contact with me
      The corruption system not fail they work happily and cutomer who paid from pocket for health they are disturbed
      I think no solution for my complaint
      I wish I could rate it negative. 6 months ago I bought a mattress, called end number of times because of the defect. The guy came and said its a genuine fault, the mattress will be replaced. Now after a week, I get a call from them saying, repair can be done, but we will not replace. Its a minor problem and only repair will work. If I wish to complain to consumer forum, its my right, I can do that.. but it won't affect them. Got it from SP Stores, DLF City Centre, Gurgaon. Neither the store person is helping nor the come. Both SP STORES and CORFOM are FRAUDS!!! CHEATERS BIG TIME
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