Croma.com Complaints & Reviews
| Address: | Croma online store |
| Website: | www.croma.com |
Iphone 15 purchased on 10th Oct 2023, it was declared on website that phone delivery will happen on 12th Oct but nothing received so far and no communication so far by croma. when I called customer care they said it will be delivered on 12th and delivery team will contact me back.
till today no progress about my delivery and no communication from croma except standard answer that complaint is raised and escalated it will be resolved...
till today no progress about my delivery and no communication from croma except standard answer that complaint is raised and escalated it will be resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
| Address: | V.p.o kalinga dist. Bhiwani state.haryana |
| Website: | www.croma.com |
SR ID :SR[protected]
Invoice no.SLE002TC3300356
I bought Hisense qlad TV from Croma which was a defective product
The brand has given replacement approval for the defective piece.But Chroma is neither using reverse pick up nor giving replacement to the defective piece.I am being given only assurance since 15 days....
Invoice no.SLE002TC3300356
I bought Hisense qlad TV from Croma which was a defective product
The brand has given replacement approval for the defective piece.But Chroma is neither using reverse pick up nor giving replacement to the defective piece.I am being given only assurance since 15 days....
Helpful
1 other people found this review helpful
1 found this helpful
| Address: | V.p.o kalinga dist. Bhiwani state.haryana |
| Website: | www.croma.com |
SR ID :SR[protected]
I bought Hisense qlad TV from Croma which was a defective product
The brand has given replacement approval for the defective piece.But Chroma is neither using reverse pick up nor giving replacement to the defective piece.I am being given only assurance since 15 days.
Invoice no.-SLE002TC3300356...
I bought Hisense qlad TV from Croma which was a defective product
The brand has given replacement approval for the defective piece.But Chroma is neither using reverse pick up nor giving replacement to the defective piece.I am being given only assurance since 15 days.
Invoice no.-SLE002TC3300356...
Helpful
Be the first one to find this review helpful
Found this helpful?
| Website: | www.croma.com |
Dear Mr. Avijit Mitra(CEO)
Hope you are safe and healthy!
I would like to inform you that on 30th Dec 2021, I booked 43” Croma Led Fire Tv 109cm 4K Smart TV (3+ 1 yr warranty) online. But sorry to inform you that your company cancelled the same product after taking the entire payment of Rs 22, 773 + Rs 599. The same issue I informed to Mr. Vishal (Supervisor at the Croma Customer care no ), who assured me that...
Hope you are safe and healthy!
I would like to inform you that on 30th Dec 2021, I booked 43” Croma Led Fire Tv 109cm 4K Smart TV (3+ 1 yr warranty) online. But sorry to inform you that your company cancelled the same product after taking the entire payment of Rs 22, 773 + Rs 599. The same issue I informed to Mr. Vishal (Supervisor at the Croma Customer care no ), who assured me that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Bricks & Rags Delivered in place of LG Microwave Oven
I had extremely non acceptable experience with Croma Online delivery. I had purchased a LG Convection Oven worth 17990 on 01-July-2021. On opening the delivery box in front of the delivery guy, I found the box filled with Bricks and rags. This is completely unexpected from a company and breaks the trust of the customer for the company. I have received no support yet from Croma Customer Care on providing me a solution for the same.
br...
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Product ordered on 19th June not delivered yet
Order Number:[protected] Order Date: 19-Jun-2020 Number of Products: 1, Payment made online in full.
JBL 5.1CH SOUNDBAR IMMERSIVE
The product was not available at the local store so I ordered it online on 19th June and chose Home delivery. I checked the bank order status after couple of days through my Croma and found that the order was accepted and they generated the invoice. To my surprise, this status never changed...
JBL 5.1CH SOUNDBAR IMMERSIVE
The product was not available at the local store so I ordered it online on 19th June and chose Home delivery. I checked the bank order status after couple of days through my Croma and found that the order was accepted and they generated the invoice. To my surprise, this status never changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Croma.com Recent Comments
- Bricks & Rags Delivered in place of LG Microwave Oven
I had extremely non acceptable experience...
1