Crossbeats Complaints & Reviews
faulty product
| Address: Hyderabad, Andhra Pradesh, 500045 |
| Website: crossbeats.in |
Hi,
5 months back i bought crossbeats raga from amazon.in
The problem with my product is, it's left speaker is not working.
Please let me know the process to claim the manufacturing defect warranty.
Order id:[protected]
Date of purchase: 21 september 2017
I have sent multiple emails to the support team but no one responding to resolve the issue.
The product should have 12 months warranty/replacement if there is any fault.
Thanks,
5 months back i bought crossbeats raga from amazon.in
The problem with my product is, it's left speaker is not working.
Please let me know the process to claim the manufacturing defect warranty.
Order id:[protected]
Date of purchase: 21 september 2017
I have sent multiple emails to the support team but no one responding to resolve the issue.
The product should have 12 months warranty/replacement if there is any fault.
Thanks,
View replies
Crossbeat wireless earphone right side ear speaker is not working and the voice of the speaker is not working good so the sound quality is not good, Purchased from Amazon 1 year back.And no service center found in Pune.
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bluetooth headset
| Address: 620001 |
I bought one Crossbeats Headset through Amazon on 15.07.2017. One side of the headset is not working & emailed to the supplier & Amazon. but no responce. i called amazon customer care & they requested me to contact the company for replacement under warenty. i tried the mobile no mentioned in website & it is not working. i donot know what to do.
thanks & regards
thanikasalam C
thanks & regards
thanikasalam C
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Dear Customer,
Greetings of the day.
Request you to kindly send an email to [protected]@crossbeats.in along with the invoice copy.
We will process a refund for your order.
Warm Regards
Crossbeats Care
Greetings of the day.
Request you to kindly send an email to [protected]@crossbeats.in along with the invoice copy.
We will process a refund for your order.
Warm Regards
Crossbeats Care
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defective product.
| Address: Kolkata, West Bengal, 700040 |
| Website: crossbeats.in/# |
I purchased an item from amazon, its wireless headphone. It has 12 months replacement warranty. But when I mail them they do not reply to any of my mails. Also amazon.in provided me wrong contact information of the company. They gave me a number to call which is located in USA and has no relation with crossbeats. I called them up and said my problem to them. They said its a different company and has no relation with crossbeats and amazon. Customer care executive are giving wrong information just get rid of their customers.
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wireless bluetooth headset crossbeats raga
| Address: Bangalore, Karnataka |
| Website: www.crossbeats.in |
I have purchased crossbeats raga in amazon website and there is 1 year warranty for this product. My left ear piece stopped working and i contacted the crossbeats customer support regarding this issue. They promised to replace this product, from the past 2 months i'm waiting for the replacement, they are telling that the product has been shipped but they are not providing the shipping details. Also i found many customers complaining about this warranty issue.
Purchased product on 19 october 2016
Amazon.in order number:[protected]
Customer support number: [protected]
I expected replacement of the product.
Thanks
Purchased product on 19 october 2016
Amazon.in order number:[protected]
Customer support number: [protected]
I expected replacement of the product.
Thanks
Oct 16, 2017
Akash7548's response The left speaker is not working well ( stop working) and voice quality go down and there is no bass working like a 200 RS earphone this make me so dispoint. Please change it and sent me another one.
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Crossbeat wireless earphone leat ear speaker is not working and the voice of the speaker is not working good so the sound quality is not good, I request u please change it.
E1/374 shiv ram park nangloi New Delhi, India is my ressident no.
Thanks
E1/374 shiv ram park nangloi New Delhi, India is my ressident no.
Thanks
crossbeatscustomer's reply, Jun 24, 2019
Hi,
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
Purchase crossbeats headphones on 24/09/17 with 1 year replacement warranty & not even started since then. Exchange so many mails with amazon & a2a trading India but no response. I’m feeling very upset as not getting any update & not able to use item.
crossbeatscustomer's reply, Jun 24, 2019
Hi,
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
I have purchased cross beats from myntra and the right ear piece is not working . Will there be any use of contacting the customer care ?. Pls help me out
crossbeatscustomer's reply, Jun 24, 2019
Hi,
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
The left speaker is not working well ( stop working) and voice quality go down and there is no bass working like a 200 RS earphone this make me so dispoint.
crossbeatscustomer's reply, Jun 24, 2019
Hi,
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
Please send an email to [email protected] so that our service team can check and assist you on the same.
Regards
Crossbeats Care
I have brought a crossbeats wave waterproof bluetooth wireless earphone on 26th December 2018. It wasn't working. So I got replacement for this in May month.
Now replaced new earphone also not working since June month.
Earlier voice was not coming through left earpiece & now it won't power on.
I already sent mails to crossbeats but no response from crossbeats even after continues follow-ups.
Now replaced new earphone also not working since June month.
Earlier voice was not coming through left earpiece & now it won't power on.
I already sent mails to crossbeats but no response from crossbeats even after continues follow-ups.
I have crossed my warranty! Now my left ear piece is not working.. will u fix it with charges??
I have purchased crossbeats evolve through their official website which stopped working suddenly after 6 months as directed by their official email I have couriered them the product to their customer care service center situated in Bangalore to get the service done as the product is under warranty.
On the contrary they are asking heavy repairing charges which will cost equal to original product.
Worst customer care service.
On the contrary they are asking heavy repairing charges which will cost equal to original product.
Worst customer care service.
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Greetings of the day.
We would like to inform you that we have never received an email from your end to resolve the issue.
If you are still interested for a resolution please send an email to our customer service at [protected]@crossbeats.in.
Warm Regards
Crossbeats Care