Daksh Management Complaints & Reviews

Manish Arora has taken Rs 9300 with me for 04 passport
its been more than 20 days not doing anything except the false assurance

I am planning to file a fraud case against him which is in the pipeline

I also visited his office which is located in WZ-8, Ist floor, Hari singh park, Multan Nagar, Paschim Vihar, New Delhi-110056
Above ICICI ATM
His team of few fraud ladies along with him rented in the residential apartment and use to work with the closed door from inside

DATE OF DECISION : 23.01.2018 04.02.2019 04.02.2019 N.K. Sharma, President Ms. Sonica Mehrotra, Member Order passed by Ms. Sonica Mehrotra, Member ORDER Grievance of the complainant against the OP as made out in the present complaint is that his younger brother had received a business promotion call from OP representing themselves as agent for getting home loan, loan against properties PL/BL, O.D. D.O.D., Tour Packages, Visa, Passport etc., and on complainants asking OP to get his passport made, OP assured that they will get entire process done without complainant having to undergo any running around. The complainant, believing the assurance made by the OP executive who visited the residence of the complainant, asked OP to get passport made for his wife, his three children and himself. The OP asked for a total sum of Rs. 10, 600/- as expenditure for paper work and process fees etc., and asked the complainant for advance of Rs. 9, 000/- for initial document and rest Rs. 1, 600/- on issuance of passports. The complainant accordingly paid Rs. 9, 000/- to OP on 22.08.2017 duly acknowledged by OP vide cash receipt no. 105 dated 22.08.2017 signed by its authorized signatory. The OP thereafter assured the complainant that the passports shall be ready in next 15-20 days. However, when the complainant starting following up with OP after a lapse of considerable period of time, for non receipt of passports or any progress made in this regard, the OP never gave any satisfactory response and eventually disconnecting and stopped receiving complainants calls. The complainant lodged a complaint against OP with Public Grievance Monitor System on 23.11.2017 vide complaint no [protected] after which he received a letter from Honble SCDRC dated 13.12.2017 wherein he was advised to seek redressal before the appropriate Consumer Forum. Therefore the complainant, feeling aggrieved at the harassment and physical, mental and financial agony suffered due to deficient service rendered by OP, was constrained to file the present complaint before this Forum against the OP praying for issuance of direction against the OP to refund Rs. 9, 000/- as process fees taken by OP for preparation passport alongwith compensation for Rs. 50, 000/- for mental harassment and Rs. 20, 000/- toward litigation charges.

The complainant had attached copy of cash receipt acknowledgment no 105 dated 22.08.2017 issued by OP in favour of complainant for Rs. 9, 000/- copy of online complaint lodged by complainant against OP with PGMS, GNCTD and copy of letter dated 13.12.2017 from Honble SCDRC to complainant advising him to take up legal remedy with concerned District Forum.

Notice was issued to the OP on 05.02.2018 and was served on it on 28.02.2018. However, non-appeared despite service and therefore OP was proceeded against ex-parte vide order dated 07.05.2018.

Complainant filed ex-parte evidence by of affidavit and written arguments on 08.08.2018 and 12.10.2018 respectively.

We have heard arguments addressed by the complainant and perused the supporting document attached with the complaint. In absence of rebuttal and any defence put forth by OP due to its willful non appearance, we have no reason to disbelieve the version / grievance made out by the complainant in the present complaint and therefore we allow the present complaint against the OP holding OP guilty of deficiency of service for having failed to process the passport documentation of the complainant despite having received 85% of the total process of fees by way of advance payment from the complainant. We therefore direct the OP to refund Rs. 9, 000/- to the complainant and in addition to pay a compensation of Rs.

4, 000/- to the complainant towards mental harassment inclusive of litigation charges.

Let the order be complied by OP within 30 days of receipt of copy of this order.

Let a copy of this order be sent to each party free of cost as per regulation 21 of the Consumer Protection Regulations, 2005.

File be consigned to record room.

Announced on 04.02.2019 (N.K. Sharma) President (Sonica Mehrotra) Member

They have taken 7500 rs for service and not done the work and now they are not refunding money it's been 6 months now

Did you try to verify the address that they have given? They have taken 2500 from me as well for Passport and the same receipt was given to me. And now all Phone Numbers are out of Order.

I am also victim of this same company
Daksh management owner name is Manish arora and his contact number is
‭[protected]‬. Totally fraud company
I had given 2500₹ for passport renewal but by asking about details they didn’t gave final reply extended date week by week.
Now I am asking for refund. They given me cheque of 2500 From current account Daksh management which is bounced twice. Now he is saying I will give ur money 2500₹ + bouncing charge 150₹ By Paytm now Again Manish Arora not replying

Monty
[protected]

‭[protected]‬
‭[protected]‬
‭[protected]‬
‭[protected]‬
‭[protected]‬
‭+[protected]‬
These all numbers I have of Daksh management u can try
I m also given number [protected] contact me all persons who want refund of there money. I m going to sue him

The exact same case happened to me. Mr. Manish Arora is the owner I guess. Submitted 2500-/ as the fee but they didn't do anything and even after follow up so many they are not returning my money back. I really wanted to take legal action, but not sure where I can file the complaint.

I apply my passport from daksh management and I paid fees 2500 to his agent at my office he was promise to I collect my passport in 15days but there no passport nd no response from daksh management saale BC hai kutte k bche miljaae to maa chodunga bhenk lodo ki hraam Ka paisa smjh rkha hai rndi k bcho ne

That was really a bad day when I received a call from Daksh Management regarding passport so I have called them but the result is the same as you guys so now if there is a way we can get our money back.

I have checked service tax number shown on the receipt is registered with Daksh Management. the company address is a bit far from us so not sure how to proceed on this.

can anyone suggest?

Regards,
Vineet

Cheated by this company. Fraud

hi every one if you need your money back kindly contact me, they have done same thing with one man lives near my house, i am the advocate i know how to help you all, [protected]