Desertvila
1
Submit a Complaint
35
COMPLAINTS

Desertvila Complaints & Reviews

S
Sonu Shankar
from Agra, Uttar Pradesh
Report
Copy

received different item

Address:408 UBH plaza vanmalo road yogichowk surat GJ, Surat, Gujarat

I placed the order to desertvila online shopping company my order is ( women gown -02) but I received different item (saari) I want to return my money...my order number is# 96749 delivery surface - smartship express I mostly request give me a right product or return my money 855 RS company address - www.desrtvila .com 408 UBH Plaza yogichowk surat.gj...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipa Choudhary
from Vapi, Gujarat
Report
Copy

refund money

Address:Lucky International School kudi housing bord, Jodhpur, Rajasthan, 342005
Website:[email protected]

I have ordered dulhan lehanga but i have received a very cheap saree.
I have paid rs.962 cash on delivery which needs to be refunded back. The company contact number is not reachable and also the website seems to have issues. The courier receipt has specified the return address as below :
Ph [protected] b-32 silver plaza, vanmali road, l. H. Road, surat, gujrat - 394101
So i want to return this sari, n refund.
Plz...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DRx Dalchand Sharma
from Noida, Uttar Pradesh
Report
Copy

dulhan lehenga / did not received actual ordered

Address:Kailash nagar naya gaon near sm public achool, Palwal, Haryana, 121102
Website:Desertvila.com

I have ordered a dulhan lahanga on desertvila.com website but yesterday i received a cheaper saari from courier. I request to courier person to check the packet but he forced to make payment. Because this delivery payment option. But when a checked the details about the company desertvila there was so many complaint. There was a contract number on delivery bill was [protected].
I tried wo many times but there is no any response.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jayasreerenjith2005
from Chennai, Tamil Nadu
Report
Copy

desertvila dulhan lehenga for womens-07

Address:4639 Gordon Street , Chino, CA 91710, 91710
Website:www.desertvila.com

I had ordered a lehenga and instead a piece o[censored]nrelated cloth got delivered. This was a cash on delivery option, however the courier guy forces us not to open the pack before payment.
The delivery was a plain shawl and this seems to be a online fraud company.

After this, i did more checks and found that there are many complaints on this regard and this company seems to be a fraud. I did check the emails for contact...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
E
Er Gagan Mehta
from Dehra Dun, Uttarakhand
Report
Copy

desertvila

Address:h.no418/2 mahavir colony ladwa, 136132

Mene ik kurti or gown mangwaya tha but saree bhej di itni cheep plz send my money back and there is no gown no kurti only cheep saree is there your fake identity prove that you are a losser refund my otherwise i complaint in
Consumer fake sites tum jaise logo ki wajah se log online order nahi karte
Or tumhari site pe contact p click nahi hota
Request to all koi b yaha se koi order na kare...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhuri Kamble
Report
Copy

product delivery mistake

Address:Mahatma phule nagar, Near Dr. Ambedkar Statue, Dapodi Pune, 411012

I ordered a western wear dress. They delivered a dupatta to me, please return it back and get back my money.
The mode of payment is cash on delivery.
Please do necessary action to take the product.
Order 3098 for oriyum western wear for girl s-035s.
I hope you can help me. Please return this product back or give my money to me....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Varshabhat
Report
Copy

cheap torn clothes supplied

Address:Pune, Maharashtra

I had ordered a gown and a saree for 1394rs and they have ordered 2torn tops and some 2long cloth pieces...
I need my money back...
Pls tell the way to return this..
They don't pick the call..
They r not responding to us..
My order 🆔 is 5844838
It was delivered by xpressbees which again is irresponsible...
The sender number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uma's TrustmeJewels
from Coimbatore, Tamil Nadu
Report
Copy

dress material

Website:www.desertvila.com

I have ordered one lehanga in this online which was Rs. 799 + 163 (Shipping charge and GST including) totalling Rs. 962/- Cash on Delivery. But the received item was not same as in the online image and described also. So please help me to get back my money and take the product back. I have only purchased through facebook online store of Desertvila. Two days before itself I have messaged the fact details in their facebook id itself. But no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohd Abul Kalam
from Allahabad, Uttar Pradesh
Report
Copy

mai gown mangaya tha aur sasta saree bheja gya h

Address:Varanasi, Uttar Pradesh, 221003

Ye compani chutiya bna rhi h public ko
Gown mangaya gya tha aur saree bheji h is compani ko jald se jald giraftar kr lia jaye aur mera paisa 855 rs wapas kiya jaye...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
koyel manna
from Kolkata, West Bengal
Report
Copy

wrong product

Address:CA91710
Website:Desertvila. Com

I ordered a western gown .but i received a very poor quality saree. Which does not match anymore with my ordered product. I want to return the product but customer care number is not reachable. I also sent mail to their mail address - [protected]@yourdomain.com, support @yourdomain.com but they are not responds anything. I just want to return this product and get refund my money. Please help me....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swathi Sandy
from Visakhapatnam, Andhra Pradesh
Report
Copy

return my money

Address:Surat, Gujarat

On february 4th i will buk a saree in desertvila online shopping. Last day they will send a cheap saree. It's cost is 638/-. And iam not like can this one it is too bad and worst its colour is dangerous red in colour. So i don't like this. Actually appude returns pettamani cheppam evariki sambandam ledu antunnaru. It's cost is too high. So pls refund my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swathi Sandy
from Visakhapatnam, Andhra Pradesh
Report
Copy

return my saree

Address:Surat, Gujarat

This saree is very cheap and I will not buk this type of saree please refund my money it's cost is too high I will loose my money. This is second time nenu mosapiyanu iam totally based on u nenuojate buk Chester meru verede pamparu.enduku cheat chestunnaru this product is waste I will not use this. Please refund my money. please find attached my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Clinton Philip
from Bengaluru, Karnataka
Report
Copy

want to return a wrong product and want my money back.

Website:www.desertvila.com

I have ordered for a combo packs of three sarees from this website. (https://www.desertvila.com) on the 28/1/2019, worth rs 1200/-
My order ID is 5515290
I've got the wrong product with the worst quality ever.
When requesting the return option, the site is redirecting to a different option. Also when calling their customercare they are not even responding.
I want to return the product.
Also want my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepa De
from Chennai, Tamil Nadu
Report
Copy

gown

Address:Surat, Gujarat

Hey there, i am law student i ordered one gown by saving my money. I got wrong cheap product delivered also tried contact number given on bill itz not reachable. Please do help me with return and refund. Otherwise i have to tell my elders and they will definitely take some legal action.. I don't wanna make it worse so kindly resolve my issue.
Reference i'd:62297
Order id 5546026.
Tracking i'd:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Priyalkajha
from Kolkata, West Bengal
Report
Copy

ordered a gown and delivered saree a wrong product

I ordered a gown of rupees of total 854. Bt i got a saree that is not of 100 rupees also so cheap it is. Now i want to return the product and refund my money back otherwise i will create the bad situation for u. So cheap company is this. So plz return my money as soon as possible. It display in pictures so gorgeous bt don't know about that worst company that take customer's money and do cheat with them like this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kondabattini Srikanth
from Thiruvananthapuram, Kerala
Report
Copy

received wrong saree

I have ordered for desertvila best selling saree Rs499-06, wich is 499/- vth include of shiiping and gst rs638/-... but i received normal saree wuIch i have not ordered... i dnt like this saree... I wnt to return this saree and I wAnt my money Refund.. Plz kindly refund my money... I have ordered the saree which is added to this complaint. But i have recievd diferent Wich is in second photo...Thank u...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Samiksha Soni
from Kolkata, West Bengal
Report
Copy

fake product

Address:Samastipur, Bihar, 848210
Website:Desertvila

I ordered a yellow lehenga and they delivered just a green piece of cloth. Totally fake product. Initiate my return. This site is totally fake. Even the phone no. Given is fake. Legal action should be taken against this site. Employs call saying v are calling from desertvila and then they deliver all fake product. My product code was 192. I want to return it. Initiate the return....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sumagopinathan
from Kasaragod, Kerala
Report
Copy

wrong product delivered please return it

Address:Surat, Gujarat
Website:[email protected]

I ordered a combo pack of sarees on 15.1.2019.. They delivered a cheap quality saree to me, please return it and get back my money. The mode of payment is cash on delivery. Please do necessary action to take the product. It makes me mentally disturbance and agony my order id is 5400614. Ref. Id is 52419. I hope you can help me. Please return my money back soon. Please do needful thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Babli rawat
from Noida, Uttar Pradesh
Report
Copy

my product is so fake

Address:Surat, Gujarat

Maine ek gown magwaya tha 800 ka aur desert Vila ne ek saree bhej de 100 rs k layak bhi nhi h wo. mujhe mere rs wapas chaiye nhi to m desert Vila k khilaf case krungi. I want my money back within 2 days. Number bhi nhi lag rhe h customer care m... Really too bad... Ref I'd _54565, order I'd _
5443199, tracking id[protected], order date-19/01/2019...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500081

I have ordered 3 saree set worth of 1200 but i received only one saree that is too u used one. Could please take return and give my money back. I called couriour customer care also but they told they don't have any details to contact.. When i tried to return in desertvila webside. It is not showing my order details. It is a fraud company. Please give my money back...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Madan Naitam
from Malegaon, Maharashtra
Report
Copy

desertvila wrong product delivery

Address:Chandrapur, Maharashtra, 441225
Website:Desertvila

I have ordered dulhan lehanga but i have received a very cheap saree.
I have paid rs.962 cash on delivery which needs to be refunded back. The company contact number is not reachable and also the website seems to have issues. The courier receipt has specified the return address as below :
Ph [protected] b-32 silver plaza, vanmali road, l. H. Road, surat, gujrat - 394101
So i want to return this sari, n refund.
Plz...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mamtha Mahesvaran
from Chennai, Tamil Nadu
Report
Copy

saree not ordered by me

Address:Chennai, Tamil Nadu, 600061
Website:Desertvila

This is to inform that I had ordered combo of 3 sarees charged rs 999, , pack of 2 which was sent wrongly... I have also payed an amount of 2257.. kindly replace them or pay me back the amount. Moreover the pack is torn.u can see in the video that I have attached.
Reference Id50098
Order I'd 53339506
Tracking ID [protected]
Date ordered 10 01 2019...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rccccc
from Gurgaon, Haryana
Report
Copy

I received a different product and it was worse

Address:Karnal, Haryana, 132039
Website:www.desertvila.com/product/perfectdulhan-new-lehenga-for-womens-36

I ordered a dress from desertvila but it was completely different from the product I ordered. I ordered a white dress but I got a saree and I payed too. It was having a tracking id[protected]. Mobile no [protected]. kindly help me with it. It was of 799 rupees. This is really unfair and wrong on the side of these traders. This kind of non genuity was not expected....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sujatha bellapu
from Bengaluru, Karnataka
Report
Copy

company cheated me

Address:560103

I have ordered pact of 3 sarees but received only one saree. Which is of worst material and not among the three that i ordered.
Reference i'd : 49089
Order i'd : 5313134
Tracking i'd : [protected]
Order date : 01/08/2019
Weights 0.5kg
Designer gracefully saree pack of 3 rs 999/- 028

Cost including shipping : 1178.92
Courier : xpressbees
I want my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prachilokhande
from Pune, Maharashtra
Report
Copy

wrong product delivery

Address:Pune, Maharashtra, 411016
Website:desertvila

Im order one drace of rs854 from desertvila online shopping site,
And i received one cheep quality sari,
So i want to return this sari, n refund.
Plz help me.   replace all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faiz urraheman
from Manuguru, Telangana
Report
Copy

online purchase

Address:Nizamabad, Andhra Pradesh, 503185
Website:Desertvila

Desertvila gown reviews and complaint i buy gown but i got damaged cheep net saree it cost of rs.50/-, reference id no.39843, order no.5173613 tracking id:[protected], order dt.27.12.2018, price: 854.92. Reported by mohammed ilyas h. No.1-1-488, rakaspet dist. Nizamabad post:bodhan, telangana. I want to refund my amount rs.854.92 as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Snehal Philip
from Bengaluru, Karnataka
Report
Copy

delivered product changed

Address:Surat, Gujarat, 394104
Website:Desertvila

We ordered combo sarees 3 pack. But we got single saree with wrong product and they taken the combo saree amount. I browse the website given the bill for returning that product. But there is any options to return the product. And i also try to call the telephone number mention the bill ([protected]). But no reply from that number. I think that's a fake number....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonarchana
from Kolkata, West Bengal
Report
Copy

refund my money

Address:Kolkata, West Bengal, 700040

Reference id 34702
Order id 5087774
Tracking id [protected]
Order date 19/12/2018
Delivery date 22/12/2018
As i ordered "desertvila designer gown for women-02." but i have been delivered a cheap pink coloured saree. This product is totally unmatched and low quality. How irresponsible you are? Don't cheat us. So please take your product back and refund my money....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
P
Princess Juniya
from Kolkata, West Bengal
Report
Copy

return of a product not ordered

I was visiting this website named Desertvila and the product I was seeing got ordered without any confirmation or emails. I paid for it knowing this would be what i saw but they provided me with a cheap saree not even worthwhile and there is no option of returning. I want my 855 rupees back. This type of sites are really disturbing and also there are no options of returning....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Satinderjeet kaur
from Maur, Punjab
Report
Copy

cheap parcel

Address:Ludhiana, Punjab, 141010

I have received wrong order. I have ordered a gown but i have not received it on the other hand i received a cheap saree kindly refund my money back which is 638 rupees. I'm not interested to take it please refund my amount of this parcel and take again the parcel from me. This is showing your customer service is too bad before everyone kindly resolve the issue with the courier....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Desertvila Recent Comments