Dhawala Online Solutions Pvt Ltd Complaints & Reviews

I ordered a cake from winni to surprise my mother on Mother's Day. I specifically requested that the cake be delivered without any prior notification so that it would be a surprise and booked it for the slot 6 to 10pm.

However, when the cake did not arrive, I called Vinni and was told that the delivery executive had tried calling and visiting but no one was home. I was shocked because I had not received any calls or knocks...

A brief timeline is as follows:

An order was placed over the call on tuesday and payment was made through a link shared over whatsapp. The executives kept calling until the payment was made. Once done, there was no update/confirmation from their end until thursday morning (After i had to call your support team) and account update with the order summary. The order consisted of pink roses, orchids, and a chocolate cake. On thursday...