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Dot & Key Complaints & Reviews

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deepak12443
from Gwalior, Madhya Pradesh
Apr 11, 2025
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Received 35 gm Sunscreen Instead of 50 gm No Resolution Provided

Website: www.dotandkey.com

I ordered Dot & Key Vitamin C + E Sunscreen (50 gm) for ₹446, but I received only a 35 gm pack.

I raised multiple complaints via email to [protected]@dotandkey.com. Each time I received only standard “we're sorry” responses. No action was taken, no refund or replacement was provided, and they never gave me any complaint ID.

I’m requesting either a replacement with the correct 50 gm product or a full refund.br...
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Vndu bairagi
from Indore, Madhya Pradesh
Mar 20, 2025
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Refund my money

Address: Kolkata
Website: www.dotandkey.com

I recently ordered some products from the brand but they didn't shipped my order so I cancelled my order but they didn't respond nor refund my money back...
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