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COMPLAINTS

E-Seva Complaints & Reviews

M
Maruthupandian T
from Theni, Tamil Nadu
Oct 6, 2022
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Address: Nalles E Seva, 1st floor, Main road, Kadamalaikundu,Aundipatty(TK), Theni(DT),625579

Hi,

I am visiting Nalees E Seva center in kadamalaikundu in past 1 week. He says daily come tomorrow and also, he is not picking the call. Totally waste of time due this type of worst Nalee's Eseva center.

Kindly short out the issues
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    V
    Vikas Minj
    Oct 3, 2022
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    Non availability of petrol, LPG, Diesel last 22nd sept. 2022. Facing lot of problem
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      P
      Pahadi Ghumkkad
      Jul 16, 2022
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      Address: reliance BP Mobility limited village takoli sun. Teh- aut distt mandi 175121

      Today 16july 2022 मैंने अपनी बाइक में टकोली रिलायंस पेट्रोल पम्प से पेट्रोल भरवाया जो की मुझे १०३ Rupee प्रति लिटर के हिसाब से मिला बाक़ी के पेट्रोल पम्प में वही पेट्रोल बहुत सस्ता है कृपया इसकी जाँच की जाए
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        C
        Chand Mondal
        from BOLPUR, West Bengal
        Jul 10, 2022
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        Address: KESHRADIHI

        I am Kanchan Mondal resident of village Keshradihi under Kankalitala panchayat. My Aadhaar No[protected]. Today I am going to apply for gas connection under PM Ujjwal Yojana then, I see that the GAS connection has been made in my name without my Confirmation. My GAS consumer ID is -[protected]/[protected](INDRAJYOTI GAS SERVICE). Currently I have no gas. They did not give me any gas. This is my special request to you. Make arrangements for me to get this gas……
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          Address: Eseva, Santosh Nagar, Hyderabad, Telangana, 500059.
          Website: www.bharatibiz.com/en/santhosh-nagar-e-seva-040-6462-1274

          Untrained staff, slow work and unprofessional moreover manager is unskilled without any management knowledge and no manners to deal customer in tight situations.. no doubt it will shut soon or bombarded great number of negative reviews, if mentained with Same staff....
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          M
          mantha shiva
          Jan 27, 2022
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          Address: Vidyanagar

          Hi sir,
          I went to pay electricity bill at ramnagar eseva today. I have seen only one counter working for all certificates, bills and all purposes..while others were not sitting in their place after waiting for more than 20 minutes..one guy opened another counter while laughing saying you are working alone so i came in..it it not they job to be at desk in working hours..i went around 5:30 pm.
          They have a very callous attitude please check once you will know.
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            H
            Hrudhaya
            from Hyderabad, Telangana
            Dec 5, 2021
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            Address: Alwal, Secunderabad, Hyderabad, Telangana
            Website: Complain regards e seva employees

            Taking lot of time and rudely behaving towards people
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              N
              Nivashkumar Mahendran
              Jul 27, 2021
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              Address: Sulur

              I lost my mobile number so I have to change it to another number link with aadhar and I have to change my name in aadhar but they are providing token system, per day they provide only 20 token.

              If I'm taking time for that one day salary will be reduced from our company management.

              If I'm asking some questions they will give worst answers and no respect.

              Please make online time allotment system.
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                A
                A9596u
                from Saint Thomas Mount, Tamil Nadu
                Feb 10, 2021
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                Address: Suchitra ESeva

                Hi there,

                I have visited eseva for phone updation. Early morning I took the token and I was working from as it is a huge number. Again I went at 3:30pm and they said it's a missing number so you have to wait. That's fair enough. I was waiting there and it's been like 15min my friend came for the same purpose. He had recommendation of his father who knows the only male employee there. He directly went to him asked for fresh form filled it and gave it to him. And this employee goes to some other employee to refer this form. My number 44 and his no number. Within 5min he is done with the work said bye to me and went off. Now I'm eagerly waiting here for my turn as I'm a common man. I couldn't do anything. I can't yell at female employees there. It took nearly 1.5hrs for me. So I just want to know whether which type of recommendations are encouraged putting common people beside?? CM reference ?? PM reference?? We can't get those so what can we do for same treatment there at Suchitra eseva center??

                I don't know whom to ask !! I was silent !! I searched web of there is a solution soni found this complaint link. I had no photos no videos. There would be CCTV footage. That would help I think.

                Thanks!!
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                  O
                  Omahan Pillai
                  Oct 14, 2020
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                  While I was trying to apply for patta online the subdivision survey number option is erratic. My survey number for 3 of my recently regularised ploats are 14/4 but I am unable to key in 4 as the options given are 4A 1 to 4 A 4. None of them would accept 4. The concerned Tashildhar has signed the document without verifying the error. The concerned surveyor didn't take the calls or responded to my messages..I want to lodge a complaint as being 71 year old I am unable to travel to Viluppuram Dt. where the mistake was comitted. It is obvious that the taluk office is not addresing legitimate issues
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                    S
                    Sunit John
                    from Hyderabad, Telangana
                    May 6, 2019
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                    Address: Mayuri Marg, Begumpet., Hyderabad, Telangana

                    Raghavendar rao, who works for the greenland electricity department, begumpet verbally abuses people while collecting electricity payments. He doesn’t have respect to people. This is not the first time he’s doing this. Government workers are meant to help people but this disrespectful crook misbehaves with people. Is this the kind of officials government is supposed to hire. Last week he even verbally abused a widow. He needs to be immediately removed from his job and should be taught a lesson.
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                      G
                      gvp08
                      from Hyderabad, Telangana
                      Feb 6, 2019
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                      Address: Chittoor, Andhra Pradesh, 517501

                      Went for aadhaar mobile no. change in e-seva center at Jeevakona road near leela mahal, Tirupati with all the required docs and filled application
                      It was around 4 pm when I contacted staff for the same. He replied " If you wait till 6:30 pm and by then if I have patience, I'll take the request"
                      What if he doesn't get patience ?
                      Where are we yet?
                      In digital India, why public servants are not getting upgraded?
                      Why citizens have to wait for so long despite rapid technology revolutions?
                      Why people working at govt. Offices are so negligent even in this modern world?
                      This all happens because talented and eligible candidates do not sit at govt. Offices, and this is the cause of caste based Indian Reservation system
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                        S
                        s gopaiah
                        from Hyderabad, Telangana
                        Oct 5, 2017
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                        Address: Hyderabad, Andhra Pradesh

                        Sir
                        On payment of my online translation the massage given like this
                        Error details
                        Sorry could not process your request, errorcode:6571478, =
                        Txn successful. Please mail to error code to web administor
                        [protected]@telangana.gov.in

                        Immediately mail to [protected]@telangana.gov.in
                        And contact esevasupport team, they told no such payment received on 27/09/2017, i continuously contact to then, then on 4th october they says the transaction has completed and contact to transport authorities. Why i contact transport authorities? Do me justice and refund me the amount of non generate of receipt amount rs.304.70. And also esevasupport has not give any clarity, upto the information given by the internet banking org.
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                          R
                          Raja t
                          from Hyderabad, Telangana
                          Mar 21, 2016
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                          Address: 500010
                          Website: e seva

                          Date of incedent:21/03/2016
                          Alwal E seva Hyderabad, pin 500010.

                          Employees are responding to customer . There are saying that systems were not working .

                          they referring to go Ap Online branches.
                          I visited Deepthi SREE Nagar e seva to apply for a cast certificate. But they refused to take application and asked us to go to some other e seva. Really feeling disgusting.
                          We can apply in any e seva. We know this. But y e seva people don't know this.??? They want to truble people.
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                            S
                            santoshp87
                            Jun 26, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            While trying to pay current bill online through meeseva.gov.in it's not processing because of which current bill payment is delayed and one of the employees of TSSPDCL working in Kalyan Nagar Venture-III cut the power to house without any intimation and didn't take bill payment initially, took the bill payment after so many requests along with the additional amount of 75 rupees. At last he didn't give bill to us. You can check the history of bill payment for S NO:SZ104278, USC:[protected] from last 2 years. The online process was good up to April-2015.
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                              K
                              khaleelullah
                              from Delhi, Delhi
                              May 5, 2015
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                              In my recent travel iN the bus no 9299. The bus conductor was caught selling illegal tickets to deliquents. When questioned by felow passenger he started threatening them. In a bus capcity of 36, 45 people were stuffed. The delinquents picked a fight with the fellow passengers. You are requested to take strict action. Please respect the safety of your citizens. Bus no:9299 Chennai -kasapa
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                                K
                                Kaushik Dev Vuligonda
                                from Bengaluru, Karnataka
                                Oct 11, 2014
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                                Address: Hyderabad, Andhra Pradesh

                                I paid electricity bill through eseva online and the amount was deducted twice from my account. I tried calling up their customer care but no one responded properly. I also sent a mail to eseva.[protected]@gmail.com but there has been no reply on that yet.
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                                  P
                                  pavan seela
                                  from Visakhapatnam, Andhra Pradesh
                                  Dec 16, 2013
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh

                                  China Gantyada e-seva (gajuwaka, visakhapatnam, andhra pradesh). The people who are working over there are very rude towards the people. they don't care about the problems that which are being faced by us. It has been already 2 months since i have got epic number for voter id. From there on frequently am going to that e-seva. But they don't even care to say what the problem is.. Am sick of going around those. It's better for government to stop publishing that e-seva or mee-seva is to serve people! Really its damn irritating. Please someone look into this and solve this issu.. Thank You
                                  +2 photos
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    K
                                    Kondam Ravinder
                                    from Hyderabad, Telangana
                                    Jan 2, 2013
                                    Resolved
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                                    Resolved

                                    Address: Warangal, Andhra Pradesh

                                    Dear Sir,

                                    I applied for Encumbrance Certificate on 08 Nov 2012 vide Transaction Id: T[protected]. It has to be delivered within 4 to 5 working days, whereas till date it has not been viewed by concerned authority and not giving any remarks. I am visiting e-seva centre Alwal, Hyderabad frequently to enquire about the status of the application and they are telling not yet updated the status and there are no remarks also.

                                    Request take up the matter for early action of my application.


                                    Thanking you,


                                    Sincerely,

                                    K Ravinder
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      E
                                      emvs2060
                                      from Hyderabad, Telangana
                                      Aug 24, 2012
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I went to Sanath Nagar e-Seva to apply for Income Certificate, I went to manager and ask her the documents what i enclosed are correct or wrong and she replied i don't know, take token and submit at the counter, so i did the same thing when i went to the counter,Operator just see the application she doesn't tell that the documents are correct or not, she just replied i don't know, and moreover she don't know how to operate that service because i experience in live,Again I went to the MRO Office and find out the details and came to eseva and submitted the form. I waste one day full of time, If the Staff of e-Seva is good and responsible to the Service it may not happened,Requesting Management should take care in training the staff....
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        satish9696
                                        from Hyderabad, Telangana
                                        Jan 31, 2012
                                        Resolved
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                                        Resolved

                                        Address: Rangareddy, Andhra Pradesh

                                        I am writing this to inform that only one lady is working in Rajendranagar E-seva

                                        No one is there to respond.I called several times to their Landline number[protected] about some information..it is not working..finally i went to e seva..i got an worst reply from that lady...no staff sir,will u come after 3 days for your voter id .already 30 people are there to pay some bills etc

                                        They have 5 or 6 computers on tables is handling by one lady.

                                        There is no attender who issues a token!!
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        e seva services are meant for fast services. But it is not at all applicable for Rajendra nagar e seva.
                                        Rajendra nagar e-seva services are worst. Contatact number never works. Eartlier it was 040-
                                        64621267. But now it is changed to[protected].
                                        To collect my voted ID card I went to the e seva centre thrice. Every time I failed to get the service done by getting the silly reasons like sever proble, no staff or come on Monday for Voter ID cards.

                                        Whom I have to complain????
                                        E seva srivice made for fast service for the people but the employees behavior to words people are worst no. timings are followed by the employees. E seva timings are 10.30 to 5 but employees comes at 12 and close the e seva by 3 giving silly reasons for that they don't have electricity as one of the staff member closes the electricity main and they fool people easy . They just make dealy for their work as I came here for adhar card update and I'm coming here since a week they just easily say come on next say come on Monday . Strict action should be taken on this employees. Is this way government is helping the people govt should know about this
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                                          S
                                          shaik azhar
                                          from Delhi, Delhi
                                          Jul 12, 2011
                                          Resolved
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                                          Resolved

                                          Address: Hyderabad, Andhra Pradesh

                                          pand card send after one month but not how recive plz tell what atime to the pancard plz given the masge
                                          +1 photos
                                          Aug 13, 2020
                                          Complaint marked as Resolved 
                                          I was waiting for six months to lay eyes on my pan card.Now e-seva's service is in such a sorry state I can't even know the status of my application, let alone receiving my pan number ...now I'm in such a plight I can't even apply for a new pan card.More than anything i just want to end this predicament now e-seva has now enlightened me not to ever and ever rely on its services.I'm really frustrated cause I may not receive pan for ever, I don't even know if this complaint of mine has any utility but this is one of my many helpless attempts to find a way out.
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                                            K
                                            kuncha raja gopal
                                            from Gurgaon, Haryana
                                            Dec 12, 2009
                                            Resolved
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                                            Resolved

                                            Banjara hills road no 7 Eseva office people's behavious is very rough and rude. They are even throwing the bills on the face of customers.

                                            And the people are not coming even in proper times.

                                            There is no proper complaint book in that office. The Manager of Eseva is taking complaints from people on papers which i feel is not a proper method.

                                            Many people are suffering because of their behaviour.

                                            We request you to look into this issue and do take necessary actions from your end.
                                            Aug 14, 2020
                                            Complaint marked as Resolved 
                                            It looks like E-Seva is functioning on their own. Seems there is no accountability.
                                            Staff are not following timings and the answer we get is - 'operator has left or Operator is on leave'.
                                            Manager has also lied to me about timings. I had spent almost complete day trying to submit passport form without success. They have their own rules which are no-where mentioned on the Passport Website.
                                            even i faced a worsed experiance at santosh nagar branch nor the staff, manager and the commissioner mr nandakishore is bothered about the bahavior of the staff they treat the customer that they are doing a faviour to us, working and behaviour is pathetic it is because that their is no control on them.if this will continue definetly they have to close branch one day.
                                            I had to encounter a similar Rude behavior at E-seva Ramnagar .When I refused a torn fifty rupee note from a lady at the counter, she started abusing me and ultimately made a big issue of it.
                                            i faced a wierd problem. B.Bhagya lakshmi of vijaypuri branch tarnaka gives no information to any of the customers . On repeatedly asking she abused me with foul language and threatend me. I approached the police upon which she conveniently shed tears to distract the officer and fled form the office at 4pm itself. I have however contacted the manager and given a typed complaint upon which all the other customers signed the letter as they have beeen put through similar insults by her. I hope she is taken out of her job so that general public do not face such trouble.
                                            my grandpa has faced similar problem with this lady. She yelled at hm since he did not have change to pay the bill. She made him wait till she ate her lunch and then told him to arrange chenge by himself or leave without paying the bill
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                                              N
                                              NITTALA SRIRAMAMURTHI
                                              from Pithapuram, Andhra Pradesh
                                              Sep 13, 2009
                                              Resolved
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                                              Resolved

                                              with name of microsoft i won 1 million dollers in billgates aniversary mobile draw on 31st from don wiliams ms.[protected]@live.com .to-day send another mesage they sending prize money via diplomat coriour .after recieving prize money from coriouri will paying charges 1006 dollars his demands what can i do please give me advise mobile [protected]
                                              Aug 14, 2020
                                              Complaint marked as Resolved 

                                              E-seva — Moti Nagar Branch opened at 8.50 on 3rd June

                                              E-seva should open at 8.00 AM and the branch opened the gates at 8.50 A.M. The cause is KEY missing. We need to go to offices by 9.00 A.M. Almost one hour of the costomers are wasted.
                                              i am living in renigunta. i went to regional me seva center in renigunta for oter card print out, but staff working there didnot respond properly.they tell me come after 5 o clock but they closed me seva office at 4 oclock.pleas warn the staff.
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                                                P
                                                Praneeth
                                                from Delhi, Delhi
                                                Apr 6, 2009
                                                Resolved
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                                                Resolved

                                                Complaint

                                                E- seva Malakpet Branch: I am writing this to inform that the staff there was very unfriendly, rude, arrogant and what not??

                                                No one takes care of the issues that happen. No one responds properly. They do not respects the public.

                                                Manager here is the worst manager I have ever come through, he acts as If he is a mafia leader!!

                                                They have 6 or 7 computers, out of which only 4 are in condition. They...
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