EBS Complaints & Reviews

I have pay for neculear feul complax (adv.no.NFC/02/2019) .My payment is success show the email massage but show payment status NOT PAY please correct the payment status soon

I did my transaction through this gateway and the service is too bad. Actually fee amount was debited but transaction was failed.no refund msg from this site till now

I did my transaction through merchant website secure. aponline. gov.in .but fee amount was debited but payment not completed
merchant reference id EBS[protected]ED9
EBS Payment id:[protected] please refund my money

ON 29/01/2020 5, 276+5276=10552 two times amount debited but there is no dd
Please refund the amount sir

For the Ap e-cet 2020.. I have paid the money twice... But its been 10days there is no refund... Please look after this sir...
🥺🥺🥺
Hope to see a faster refund...

I did the payment for icet, the amount has been debited but the payment is not successful. I need my back

Sir, I have made my payment on 5 th of this month.payment was succesful but i haven't got the reciept.but till now i haven't got refund till now.

My money has credited in my account for the transaction of ts eamcet application. I had received a mail regarding refund in 7-10 working days but not refunded. So, refund my money back to credited account.

My money has credited form my bank account by paying of my ts eamcet application.And I had received a mail regarding payment that will be credited to my bank within 7-10 days but, I didn't receive any money to my bank. So, please refund my money to credited bank.

I did my transaction but it is failed
Soo please provide me refund

I didn't get TS emcet reference id. My amount was debited. But I received merchant reference number so plz refund my money

I didn't get TS emcet reference id. My amount was debited. But I received merchant reference number so plz refund my money. this is the worst service.

No refund for payment sir ... Payment success but not appeared on Application

My amount is debited from my account but still not came please do quickly as possible

I have appeared for eapcet in 2021 but the amount 8a debited bu not refunded to my account

Sir I am applying for edcet for education purpose i have make a payment already debited but not successed apply and money is debited 454.25 rupees we want my money back sir .these is Reference number:EBS077639AC699.
EBS Payment I'd:[protected],
My Name:Chowhan Sajanlal

When I get refund my money in my account please sir reverse money back
Marchant reference number:EBS07074919BDB32,
454.25 rupees
Money transfer in my account

Sir once again I requested you please I want my money back in my account already debited 9 days ago but couldn't get refund my money back

Sir...I have paid my Ap eapcet exam fee on 24 July yesterday).I want to fill my application form today.But I am getting My 2nd year hall ticket number as invalid...Plzz help me to solve this problem

I have paid Rs 456 for CPGET additional subject. The transaction was successful but I could not fill the application as it showed as not paid fees. pl. return my amount

Shirly Percy

Payment reference id-EBS110172F442D3B
Money successful transaction but still prossing fee payment appsc

Dear Mr, Kumar,

We apologise for the inconvenience caused, but this is a unique case and we are currently investigating, we request you kindly cooperate with us and give us 7 days during which time we will positively revert back to you.

Regards
Team EBS

Dear Mr, Kumar,

As discussed between our Support team and yourself, we will be refunding the amount against the credits which were purchased, we are sorry for the inconvenience caused and we hope we can work together in the future.

Regards
Team EBS

EBS deducted an amount of Rs 886 from my account without any authorization or permission from me.
My Credit Card Statement shows a deduction of Rs 886 by Jay Jalaram Ay_EBS MUMBA IN on 19/07/16 - a transaction I know nothing about.

I am 100% agree with the above complaint. I am an existing client of EBS Delhi and I went through the same pain. They took all the money and asked that my account will be activated in 30 days. After chasing them day and night, my account got activated after 2 months. Their sales team is worst. They will disappear as soon as you make the payment.

I lost many potential customers due to their delay. Their website is pethatic and their customer support is even more pethatic. Deliberately they do not have any telephonic customer support. If you have any problem you have to submit a ticket. The reply you will get for your ticket will not have anything to do with the concern you raised.


As promised not a single transaction is settled in T+2 days. On the name of monitoring they keep all the transaction in Flagged status for 4-5 days.

I suggest all the people starting new business, please keep away from EBS. You can try CC Avanue. I am not sure about their services but I am sure it would be better than EBS because EBS is worst.

ebs is worst. they always keep transactions as flagged.

Please please beware of EBS. They are a complete fraud company. My customers cards are being charged twice for a transaction and ebs dont refund their money. even after following with support team. They are eating customers money and the blame will be on your company. We have refunded some transactions through EBS panel and after 3 months, refunds never reaches to the customer and customer is behind us. Their support team is worst just say one line "Please send us an email". and if you email them you get only a automated reply. No action will be on your issue.

EBS will kill your business reputation and your customers will not want to pay with EBS. They have cheated laks of rupees by charging your customers cards many times and you will not know about this as in EBS panel it shows as "Incomplete" or "Failed" transaction. You get to know only when your customer complaint you. many customers dont bother to check their statements and in this case you will never know about this fraud and EBS will grab the customers money.

I have opened approx 10 support tickets and its been over a month non of them were resolved. We lost those customers as well as business. Your startup company will die in front of you.

i agree, Ebs is frud company, it stoped the settlement of the Claints, Merchants, and makes the fake charge back claims, i uddanindia, has used payment gateway of ebs then recently they stoped my settlement of 12 laks and sufferes us laot, and we have a huge loss of business, let the form complaint in RBI so that this frud gateway may stop the operation in india, they have the contacts with the people, who makes frud charge back claims, and grapes the money from merchants

Hello Fellow Members,

If you're looking forward to get the merchant services from EBS, I'd suggest you're on a wrong track. EBS.in could be such a big fraud company I really never thought about it. I have had an account with them since 2012. They offered me the Gold account saying that I will be able to charge the International Credit Cards which actually never happened. So i started using it for Indian transactions.

Since 2012 after their fraud with one of my other client, I stopped using them. Yesterday (August 22, 2016) One of my client chose an option of Credit Card on my website and tried to make the payment for the invoice generated by us. Unfortunately, we had EBS ON on our website and he tried to make the transaction. By mistake, he did it twice and both the payments of Rs.94512.49 got through.

Ofcoruse he made the payment twice by mistake so we had to refund one of the payment. When we refunded one payment, they charged us Rs. 5434.46 for each transaction where we had already refunded 1 payment which was done by mistake.

When i called up the so called "We don't care attitude Support Department" they said no matter you refund them or not, we will charge you for the transactions. Then i spoke to one of the uneducated Manager who said that if you will send us an email, we will consider refunding 1 TDR and service tax amount for the refunded invoice.

I sent them emails but no reply and then i created a ticket and then no reply. Then i thought let it go man. Out of Rs.94512.49, I'd atlas receive Rs.83643 (approx). Then i realized in my Summary that the balance showing is Rs. 75, 512. I got really pissed with it and so i called these guys again and they said that we have charged the maintenance for complete 3 years.

These guys had my account active for 3 years so that they can get their money by doing the fraud. They charged me another Rs.8, 000 for the maintenance of the account. If i was not making the payment they should have closed the account but they did not. They never sent an email asking for the maintenance charges and now saying we sent you so many emails.

If a merchant is not making the payment, why would a company keep his account live.

I called up the Mumbai headquarters because not they have deducted Rs.20, 000 from my payment and the same thing happened. A security guard picked up the phone and he said that there is no one i can transfer the call to and then banged the phone.

I would never use their services in future for sure but if you guys are looking to get a nice merchant, EBS.in should never be the choice.

The idea of writing this message came in mind when similar situations were faced by other merchants too and i wanted to make sure that this happens with no one Else.

EBS.in headquartered at Suashish IT Park, Building 'B',
CTS no 68/E, Plot no -134(1),
Dattapada Road, Borivali East,
Mumbai - 400066, India.

IS ONE OF THE FINEST FRAUD PAYMENT GATEWAY SERVICE PROVIDER IN INDIA. YOU WISH TO LOOSE MONEY WITH THEM, PLEASE DO AT YOUR OWN RISK. I'M NOT TALKING ABOUT 100 OR 200 RS. HERE, I'M TALKING ABOUT A FRAUD OF 20, 000.

Now they have started a new thing with merchant "nextelelectronics". They took 650/- rs amount for a mobile and after 3-4 month cancelled the order and refunded only 642/-rs only. They kept our money on fixdeposit and made profit and now deducted the amount. This thing if they have done with around 10 lac customer then they have made a large amount of money.
Like this small amount of money from everyone they made a long profit.

The payment done was shown as successful but payment not yet done by the EBS on merchant server and the refence number also given for that payment of exam ...because of this ebs I have lost the exam appilication also because of this payment issue ...worst thing by this Ebs...

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