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COMPLAINTS

Ecart Complaints & Reviews

F
Fortune Reailty
Jun 29, 2025
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Wrong product

Address: Flat 406, Vrundavan Sankul Appartment, Pokale Nagar Near More Petrol Pump Shivane Maharashtra Pune 411023

I had purchased "3 Kurti set" with COD of Rs 498/-, But surprisingly found that "3 Boys shirts have arrived torn." was delivered to me instead of the Portable 3 Short Kurti set (with ekart code-RDDC[protected][protected] &invoice no: #WK32662). This is complete Fraud.

I am unable to return the item through ekart logistics website... Plz help me to return the item and refund me the money... this is sure...
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sonu4020
from Garhwa, Jharkhand
Nov 28, 2023
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Address: VILL BISHUNPURA, POST KOCHEYA, PS BISHUNPURA

On 25/11/2023 the delivery boy came to me with Paytm Sound Box. I refused to buy the sound box and asked to cancel it. The boy said that he has sent the cancel code, please tell him, I told him the cancel code. Then the next day 26/11/2023 the delivery boy comes and says that he had picked up a ladies call and told the OTP for delivery. Whereas my mobile remains with me 24 hours. And the delivery boy also called on my number. And I got scared, how did he do it without OTP, and he is also saying that he had picked up ladies. I had a mobile phone. And immediately ran away leaving the product on my counter. Sir, I request you to take action against the delivery boy.
EKART TRACKING ID - PTMP[protected]
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    P
    Prakashjraj
    from Vizianagaram, Andhra Pradesh
    Oct 4, 2023
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    Address: Nalla chervu

    The delivery boy was rude. I have received a call from delivery person yesterday in morning he didn't give my delivery even I will call to he he didn't answer my phone. In evening he call me back he said my duty is over today. Today morning I will call him in morning he said I will be deliverey your order in one hour till now he didn't deliver. I will call to him he replied very rudely . He said you complaint on me no one use it
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      H
      Jun 27, 2023
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      Website: Bolt shop and e cart services

      I have ordered fire bolt watch from bolt shop and I have choose cod method for payment. In few days I have received a parcel from e cart services.and I have paid them for order. But as after unboxing the parcel I found that I have wrong damaged product. Please look into the matter as I have been frauded by these companies
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        P
        Praddhumn Singh
        May 25, 2023
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        Address: near bala ji medical store, Dundaheda, VijayNagar, Ghaziabad , uttar pradesh, india

        I am Praddhumn . My order was expected to be delivered on 24 may 2023 . When delivery guy called me at 10AM, at that time i was attending my exam in college. So i didn't receive my order.
        after my exam was over, at 12:30PM i called that Delivery guy and talked to him, he promised to deliver my order at 4:00PM near bala ji medical store, Dundaheda, VijayNagar, Ghaziabad. I called him at 4:00 pm but he didn't receive my call.
        I have not received my order but i got the mail and message of Order Delivered. I have been calling him but no response.
        So please help me out to get my order to me.
        Order ID : #cf[protected]bc[protected]
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          S
          Sonika pokhriyal
          from Kotdwar, Uttarakhand
          May 19, 2023
          Resolved
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          Resolved

          The delivery boy does not deliver the parcel at the doorstep.he calls in the road.he say that it is not allowed to deliver the parcel at doorstep from company.delivery boy behaviour is very rude and poor
          May 28, 2023
          Complaint marked as Resolved 
          Ekart delivery boy behaviour is not good.he does not deliver parcel at doorstep .he calls in the road.he says that it isn't allowed from company.plz change this delivery boy from my area.plz resolve my complaint
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            A
            Atulmore
            from Mumbai, Maharashtra
            Apr 22, 2023
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            Address: Maharashtra Mumbai virar

            Dear Team
            Wrong Ordered from flipcart so return order pickup replacement done after complaints to flipcart but the delivery man not inspect the packet which is wrong ordered and putting remark twice as damaged product even not visiting home take strict action against deliver man calling and saying that he will not pick up order please cancel the order and every time putting remark as damage order as it's not damage it's different product receive please find below sms from educart

            Pickup Rejected (damaged product): Pickup of shinetoy Entertain Kids Hap... with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance. Click to give feedback: http://fkrt.it/JkViJruuuN Ekart
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              N
              from Madurai, Tamil Nadu
              Jan 13, 2023
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              Demage anargali pcs return your order very bad cloth
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                R
                Ruthish
                Jan 7, 2023
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                Hello my order in ecart in 4 T shirt but my delivery in one damage nity
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                  I
                  itz_rehan_here04
                  Oct 26, 2022
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                  Address: Jaynagar

                  FMPC[protected]
                  This shipment was missing because of that the company are holded my salary.
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                    S
                    sojitra rajesh
                    Nov 22, 2021
                    Resolved
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                    Resolved

                    Address: Vishavdar

                    My order number is OD[protected]
                    My order is yours. Why doesn't the delivery boy come to deliver my parcel?
                    Nov 22, 2021
                    Complaint marked as Resolved 
                    My order number is OD123384208644227000 My order is yours. Why doesn't the delivery boy come to deliver my parcel?
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                      R
                      Rhea_fernz
                      from Mumbai, Maharashtra
                      Nov 12, 2021
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                      Address: Delhi
                      Website: ambyfricks

                      I bought 3 kurtas and it was delivered today. When I opened the package, it was not the same thing which I bought, instead it was totally different types. Now I want to return it back. So I ask for refund. Thank you
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                        M
                        Mahesh Taviyad
                        Aug 1, 2021
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                        Address: Block no-B-2 Room-26
                        Website: [email protected]

                        Order #55988
                        replace
                        Replace ordet
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                          S
                          Somnath.uae
                          Dec 6, 2020
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                          Address: Srirampur, Hooghly, Westbengal,India

                          Not get back my return percel since 2 month over.not getting any response from ekart team end.
                          Tracking id -OIPP[protected]
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                            H
                            Hendry Nadar
                            Sep 20, 2020
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                            Address: Room no 4 Pratap Nagar bhandup W Mumbai 78
                            Website: mygadgetsstore.com

                            Hello sir mujhe a product ko return karna hai yah product sahi nahin hai combo bol ke ek hi product diya product bi duplicate barabar kam nahin kar raha hai yah product ko mujhe return karna hai i want to refund my money
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                              A
                              Sep 8, 2020
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                              Address: I dont know
                              Website: mysmart-watch.com

                              Didn't not receive the watch which I have ordered.
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                                N
                                Nikshi solanki
                                Jan 4, 2020
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                                Address: Mansarovar thari market, Jaipur, Rajasthan, 302020

                                I have ordered philips power bank 32000mah but i received sony 32000mah power bank please replace the product because i trusted very much shocked when i received this because i trusted everybody is a service oriented because service is about when your service like god giving grace but i disappointed please replace as early as possible it would be better
                                According to offer i order infinix s5 lite with product exchange as per t&c my product is able to exchange but ecart delivery man debate with me and reject my product i lose all my personal data and phone did not recived please solve this issue
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                                  B
                                  Biju M Georgge
                                  from Noida, Uttar Pradesh
                                  Dec 5, 2019
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                                  Address: Pattimattam, 683562

                                  Up to this month several items i purchased through flipkart. All items door delivery received correctly. But for my last purchase your aluva e kart dealer asking me to come and pick up. The item from their office. This is the message. Ready for pickup: infi-neb mcn-s600a n.. With tracking id fmpp[protected] from flipkart.com is ready for pickup at instakart services pvt. Ltd, peringhat plaza, thottumugham po.

                                  Actually my area is their delivery area. They are trying to make us fool to get more money.
                                  So you pls arrange some other dealer for my door delivery.
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