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Enps Complaints & Reviews

R
rahaeashes
Jan 12, 2022
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Unable to complete registration

While Completing the pending registration of NPS for my acknowledgment no:11881768 dating 12/01/20202, I am getting the following error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of payment process for registration in NPS #". The payment had failed or the window closed automatically and after that, the issue is coming, kindly help me get...
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deepanshu_chhaparwal
from Bengaluru, Karnataka
Jan 12, 2022
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NPS Contribution - Money deducted from my bank account, but transaction failed at eNPS portal

Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

Dear sir/mam,

I made online payment using my debit card for an NPS contribution of INR 50, 000. The money got debited from my bank account (Axis Bank) but transaction got failed at eNPS portal (via Razorpay payment gateway).

Amount deducted - Rs. 50, 000/-

Please either revert back the money to my bank account or make this contribution successful in my NPS account.

Please find...
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While Completing the pending registration of NPS for my acknowledgment no:
11877454, I am getting the following error "The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of payment process for registration in NPS #". The payment had failed or the window closed automatically and after that, the issue is coming for the last 12 hours, kindly...
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V
venkata naga tarun
Jan 11, 2022
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Unablr to login into NPS Portal through Payment issue

I am getting below error when I am trying to login into NPS Portal

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS"

Acknowledgement number: 11861567...
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venkata naga tarun
Jan 11, 2022
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Unablr to login into NPS Portal

When I am trying to login into NPS I am getting below error

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS

Acknowledgment number is 11861567...
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R
radhika777
from Bengaluru, Karnataka
Jan 10, 2022
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Enps National pension system enps payment fails at gateway unable to complete registration

Address:ENPS
Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error
Ack No[protected]
dated 10/jan/2022...
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V
vignesh8893
Jan 9, 2022
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Enps == nps payment gateway issue

Dear Team,
Please find my ACK id below i have stuck in payment gateway.

ACK ID : 11873353

KINDLY HELP TO CHECK...
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S
SanchitAggarwal
Jan 8, 2022
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Not able to make re-payment for 11864251

Hi there,

Acknowledgement No. 11864251
Acknowledgement Date. 6-Jan-22

I opened a account on 6-Jan-22 for NPS and tried to make payment. But due to bad network, payment has not been completed.

Then I tried to 3-4 time to make re-payment, but every time it showing error on Complete Pending Registration page as below:
"The response from the Payment Gateway for the payment attempt against...
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Website:eNPS

I tried to create my Tier-1 NPS account and made the initial payment of 15000 by using ICICI Netbanking. I filled all the payment details and money is also deducted from my account, but after the payment page, I received an error.

Now, I am trying to complete my registration from "Complete Pending Registration" section, but it is giving this error - "The response from the Payment Gateway for the payment attempt against this...
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D
dassusant
Jan 5, 2022
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National pension system

My registration in eNPS though completed, but PRAN number is not issued. I made payment, but while checking the status with the Ack number, I get this message
"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"
Acknowledgement number : 11843950
Acknowledgement date: 31/12/2021br...
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N
Nrapendra Verma
Jan 5, 2022
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Payment deducted from the Account and does not received confirmation from NPS Site

Address:Gali tabela, Circular Road

Dear Sir,
I made a payment online by enps site site and selected RazorPay and aaded UPI id and made payment. Payment got succeeded from my bank account
enps.[protected]@hdfcbank at 4.23 pm[protected].

Amout deducted from my account -10011.80.
Kindly let me know by when can i receive my refund or it will update against my NPS account.
Nrapendra Kumar Verma...
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After filling all the information for NPS registration and moving to payment gateway got some error and when refreshed it showed session expired. When I retried with complete pending registration I got response from payment gateway awaited. Attaching screenshot for the same....
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R
Rishika Kalra
Jan 3, 2022
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NPS portal

Website:enps.nsdl.com/eNPS/getSubDetails.html?ID=-1706924323&getName=Online%20Subscriber%20Registration

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

can you please help resolving this issue, unable to register in NPS

--...
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R
rajanug
Jan 3, 2022
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Response from Payment Gateway awaited

Dear Sir/Mam,

I was in midst of the registration process and was about to pay but my laptop shutdown due to low battery. Now I am getting this error while trying to complete my pending registration:-
"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Acknowledgement...
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S
sraga
from Anantapur, Andhra Pradesh
Jan 2, 2022
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Payment Gateway Problem

Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

Not able to make a payment. Getting this error

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."...
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N
Niharika007
from Anantapur, Andhra Pradesh
Dec 29, 2021
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Enps Payment failed unable to process

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

Acknowledgement No. 11834912
Acknowledgement Date - 28/12/2021
Date of Birth - 19/09/1999...
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H
Harish_1991
from DELHI, Delhi
Dec 29, 2021
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Issue with NPS Payment Gateway

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

Acknowledgement No.[protected]
Acknowledgement Date - 22/12/2021
Date of Birth - 15/10/1991

Please provide some help...
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S
sagarbhv
Dec 28, 2021
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NPS Registration payment gateway issue

Hi Team,

While trying to get registration done, I am stuck at payment page.
When trying to access my registration & complete payment I get this error - "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Can you please resolve this? I want to complete my payment...
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A
Arima Gupta
Dec 28, 2021
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Arima - Issue regarding NPS Payment Gateway

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. I have registered the account with axis bank and tried to make payment with another bank account(icici). Is this the issue?

Now, when I am trying to complete registration using acknowledgement number. I am getting error - "The response from the Payment Gateway for the payment attempt against...
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F
F5N
Dec 27, 2021
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Payment gateway

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the...
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K
kishorenamala
Dec 27, 2021
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Enps-nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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S
swatikothiyal
Dec 20, 2021
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Issue in NPS registration

Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but it got declined. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 3- 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack...
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V
veerannarasimha
Dec 20, 2021
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Payment failed unable to process

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

Acknowledgement No.[protected]
Acknowledgement Date - 19/12/2021
Date of Birth - 29/05/1989

Please provide some help...
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R
rkranjeet244
from Patna, Bihar
Dec 19, 2021
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ENPS Issue related to NPS Payment Gateway

Website:enps.nsdl.com/eNPS

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11732136br...
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M
madhulika027
Dec 18, 2021
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Payment gateway issue

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Acknowledgement No.= 11816742
Acknowledgement Date -...
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K
Kandeepan Nagaraj
Dec 15, 2021
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Payment gateway error in nps website

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

Acknowledgement No.11812392
Acknowledgement Date - 15/12/2021
Date of Birth - 11/04/1993

Please provide some help...
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After providing all details for registration, post payment via UPI payment, I am getting the below error. Due to which I'm stuck and registration is pending.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Date of incident: 14th Dec 2021
Acknowledgment no :...
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M
mohammadshamimkhan
Dec 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registration

I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime." when i am trying to pay and not allowing me to login for NPS contribution through online. Please resolve it. Acknowledgement Id 11798843
Acknowledgement Date 05/12/2021...
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I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgment no[protected] trying to payment but registration against this acknowledgment [protected] is pending for payment gateway for 2 days trying to contact customer care no. Please suggest to me how to reset the transaction in order to proceed with the complete registration process.
'The response from the Payment Gateway for the payment attempt...
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B
Bejoy Mampra
from Bharuch, Gujarat
Dec 2, 2021
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PRAN no. not found in database

Website:enps.nsdl.com

I have been operating NPS account since last 2 years. my PRAN no. is[protected]. For some reason, now when i am trying to login it shows "PRAN not found in database".
i am neither able to login nor register my complain in the NPS as it does not proceed without accepting the PRAN no....
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