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Enps Complaints & Reviews

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Bejoy Mampra
from Bharuch, Gujarat
Dec 2, 2021
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PRAN no. not found in database

Website:enps.nsdl.com

I have been operating NPS account since last 2 years. my PRAN no. is[protected]. For some reason, now when i am trying to login it shows "PRAN not found in database".
i am neither able to login nor register my complain in the NPS as it does not proceed without accepting the PRAN no....
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I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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A
ASHUTOSH_ 102
Nov 24, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
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Nps -gateway payment issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hrs
"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Acknowledgement...
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After registration on national pension system trust. Acknowledgment number received is: 11708098 and
Acknowledgment date[protected] By clicking completing pending registration it shows
"The response from the payment gateway Gateway for the payment attempt against this Acknowledgment no is awaited"
I had tried many times but it remains same. Please solve this issue as soon as possible....
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S
Swaroopratha
Oct 10, 2021
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Unable to complete registration in eNPS portal

My Acknowledgement Number is 11742162 and the Acknowledgement Date is 10/10/2021

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

Please look into this, Thanks.

Note: I can see that there are many complaints raised for same issue...
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C
Chandidas Dutta
Oct 6, 2021
Jan 10, 2022
This thread was updated on Jan 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue regarding NPS Payment Gateway

I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

Acknowledgement No.[protected]
Acknowledgement Date - 05/10/2021
Date of Birth - 24/09/1966

Please provide some help...
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V
vishnu.kumar_97
from Coimbatore, Tamil Nadu
Oct 5, 2021
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Request regarding completing NPS registration process

When I go to payment options the page got struck and showing this issue
(The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
I tried the cookies settings mentioned on the site still can't able to complete my process.

Pls help me in resolving this

Ack Id...
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vishnu.kumar_97
from Coimbatore, Tamil Nadu
Oct 5, 2021
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Complaint Request regarding completing NPS registration process

When I go to payment options the page got struck and showing this issue
(The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
I tried the cookies settings mentioned on the site still can't able to complete my process.

Pls help me in resolving this...
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A
abhijitsaha
Oct 4, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Payment gateway failure while NPS registration

Website:www.enps.nsdl.com

While making the first payment for NPS registration, the payment gateway failed, and now I am unable to complete the registration with the following error:

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Acknowledgement #: 11734533
Acknowledgement Date: 04-October-2021br...
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R
roma_abhi
Oct 4, 2021
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Enps nps payment gateway issues

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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M
Mahavir Ambekar
Sep 28, 2021
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Issue in eNPS while login using my ack ID

I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgement no[protected] trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process....
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I
ishan184
from Arki, Himachal Pradesh
Sep 26, 2021
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Enps nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the...
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A
Alok kumarr
Sep 20, 2021
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Not able to payments for pran number

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement No:[protected]
ACKNOWLDGEMENT: DATE:[protected]...
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B
bprasadk
Sep 17, 2021
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Enps- NPS Paynment gateway issue

I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error from yesterday.

"Registration against this acknowledgement id is pending for confirmation from payment gateway. Please retry again after sometime."
br...
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N
neelamkr
from kanpur, Uttar Pradesh
Sep 13, 2021
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Regarding enps payment

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."
Acknowledgement no[protected]
Acknowledgement date-13/09/2021...
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U
Utsha
Aug 23, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Unable to register

I have initiated the process of NPS registration and filled all the details.
But unfortunately after making payment a message was given -
"Response from Payment gateway against this acknowledgement number is awaited.."

Everytime I am trying to complete my registration the same message is shown.

Neither it's allowing me to complete my registration and get my PRAN number nor opening a new account....
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I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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R
reshchin
Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error when e-Sign the document - Online NPS creation

Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

I could complete NPS account creation online. Payment also done. But when doing the otp verification, it showed a blank white page and then invalid page error when doing e-sign of the document. I got my PRAN number. But when log in with PRAN number, it shows PRAN does not exist in database. I did not receive any email also with PRAN number.
When trying to complete the registration, it shows registration is completed. How can I complete...
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Hello team,
I have got a mail from CRA to complete my registration with required documents to unfreeze my NPS account.

But when i go to the OTP Authentication page and enter below details:
FIRST name: REKHA
date of birth 06/11/1987
email id: [Protected]

I am getting error message : "No Record found for the search criteria"

Could you please help me resolve this ? I want...
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I had filled all the details but due to non-availability of otp my payment was not able to go through and I am getting the following error:

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I have tried several times but not able to go through the error window.

Acknowledgement id: 11578770
Acknowledgement date:15/06/2021...
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S
Subhadeep Maji
Jun 10, 2021
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Cannot complete registration on NPS

Website:enps.nsdl.com/eNPS/getSubDetails.html?ID=378812653&getName=Online%20Subscriber%20Registration

I cannot complete my registration on NPS, every time I try to complete pending registration "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS " this message appears....
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L
leenamukherjee
from Mumbai, Maharashtra
May 31, 2021
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Payment Gateway for the payment failing

Error: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement No 11535037

Can you kindly unlock the payment gateway please !...
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R
Ravichand_Damerla
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Payment gateway failed during registration

Hi Team,

This is Ravichand Damerla. During NPS online registration i submitted all details and redirected to payment gate way and entered bank login username and password after that Payment gate way is continously processing, not getting any success or error. Acknowledge number is 11481688 and Date 17th April 2021. Could you pls do needful....
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S
Shantanu Kulkarni
from Nagpur, Maharashtra
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Payment Failure

I was trying to register for NPS online and while doing payment, it got stuck and somehow failed eventually, but my amount Rs 5000 was deducted from my bank account.
Now when I try to complete the registration it does not allow me to.
eNPS website gives me error that,

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try...
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Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."...
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Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

Received ack no. 11074667 dtd 5-Mar-2021. Kotak Mahindra Payment Gateway vide Ref No. [protected] on 5-Mar-21. Amt 50, 383.50 - Payment was successful then the SBI site was struck and unable to redirect to eNPS site.

I tried to complete the process again by logging in using the ACK No. and it says "No Record found for given search criteria".

Lodged grievance vide 10733835 on 5th March; they are explaining me the...
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V
VipulJain1994
from Gurgaon, Haryana
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Unable to activate NPS account

Hi,

I am unable to activate my NPS account as it says "User is inactive"

I wasn't able to get any help from customer care and my bank.

Kindly advise....
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I had filled all the details but due to some payment limit at my bank side my payment was not able to go through and I am getting the following error:

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I have tried several times but not able to go through the error window.

Acknowledgement id: 11405985...
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I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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S
Sanket Thotange
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ENPS contribution

I was trying to pay the contribution for my newly created enps registration. However the payment did not complete. It is now showing following error.
"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

ACK NO[protected]
Acknowledgement Date - 22/02/2021...
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