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M
madhulika027
Dec 18, 2021
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I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Acknowledgement No.= 11816742
Acknowledgement Date - 18/12/2021
Date of Birth - 27/06/1996
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    Kandeepan Nagaraj
    Dec 15, 2021
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    I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

    Acknowledgement No.11812392
    Acknowledgement Date - 15/12/2021
    Date of Birth - 11/04/1993

    Please provide some help on this matter
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      N
      Nitisha Lokare
      Dec 15, 2021
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      After providing all details for registration, post payment via UPI payment, I am getting the below error. Due to which I'm stuck and registration is pending.

      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

      Date of incident: 14th Dec 2021
      Acknowledgment no : 11811042
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        M
        mohammadshamimkhan
        Dec 10, 2021
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        Resolved

        I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime." when i am trying to pay and not allowing me to login for NPS contribution through online. Please resolve it. Acknowledgement Id 11798843
        Acknowledgement Date 05/12/2021
        Dec 12, 2021
        Complaint marked as Resolved 
        Hi Team, Please find the details as requested Acknowledgement ID=11798843 Receipt Date =05/12/2021 email Id : [email protected] Name: Mohammad Shamim Khan Mobile No: 9730537140
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          J
          Jaya Saini1
          Dec 8, 2021
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          I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgment no[protected] trying to payment but registration against this acknowledgment [protected] is pending for payment gateway for 2 days trying to contact customer care no. Please suggest to me how to reset the transaction in order to proceed with the complete registration process.
          'The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #'
          Ack no[protected]

          Thanks
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            B
            Bejoy Mampra
            from Bharuch, Gujarat
            Dec 2, 2021
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            Website: enps.nsdl.com

            I have been operating NPS account since last 2 years. my PRAN no. is[protected]. For some reason, now when i am trying to login it shows "PRAN not found in database".
            i am neither able to login nor register my complain in the NPS as it does not proceed without accepting the PRAN no.
            +1 photos
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              A
              abhishek1520
              Nov 28, 2021
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              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

              "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

              Ack id : 11783867
              Ack date : 21/11/2021
              +1 photos
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                A
                ASHUTOSH_ 102
                Nov 24, 2021
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                I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hrs
                "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                Acknowledgement No[protected]
                acknowledgement date-23/11/2021
                Nov 24, 2021
                Updated by ASHUTOSH_ 102
                The image posted below showing from last 16 hrs.Kindly please resolve as soon as possible

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                  S
                  Satyadixit
                  Oct 20, 2021
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                  After registration on national pension system trust. Acknowledgment number received is: 11708098 and
                  Acknowledgment date[protected] By clicking completing pending registration it shows
                  "The response from the payment gateway Gateway for the payment attempt against this Acknowledgment no is awaited"
                  I had tried many times but it remains same. Please solve this issue as soon as possible.
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                    S
                    Swaroopratha
                    Oct 10, 2021
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                    My Acknowledgement Number is 11742162 and the Acknowledgement Date is 10/10/2021

                    Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                    Please look into this, Thanks.

                    Note: I can see that there are many complaints raised for same issue but no effort has been made to resolve it. Why can it be handled effectively and why each one o[censored]s has to raise a complaint for the same issue every time.
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                      C
                      Chandidas Dutta
                      Oct 6, 2021
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                      Resolved

                      Issue regarding NPS Payment Gateway

                      I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

                      Acknowledgement No.[protected]
                      Acknowledgement Date - 05/10/2021
                      Date of Birth - 24/09/1966

                      Please provide some help...
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                      V
                      vishnu.kumar_97
                      from Coimbatore, Tamil Nadu
                      Oct 5, 2021
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                      When I go to payment options the page got struck and showing this issue
                      (The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
                      I tried the cookies settings mentioned on the site still can't able to complete my process.

                      Pls help me in resolving this

                      Ack Id : 11736416
                      Ack Date :[protected]
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                        vishnu.kumar_97
                        from Coimbatore, Tamil Nadu
                        Oct 5, 2021
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                        When I go to payment options the page got struck and showing this issue
                        (The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
                        I tried the cookies settings mentioned on the site still can't able to complete my process.

                        Pls help me in resolving this
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                          A
                          abhijitsaha
                          Oct 4, 2021
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                          Website: www.enps.nsdl.com

                          While making the first payment for NPS registration, the payment gateway failed, and now I am unable to complete the registration with the following error:

                          "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                          Acknowledgement #: 11734533
                          Acknowledgement Date: 04-October-2021

                          Kindly help
                          +1 photos
                          Oct 05, 2021
                          Updated by abhijitsaha
                          Have lodged a grievance request at https://www.npscra.nsdl.co.in/Log-your-grievance.php

                          Token#: 10821020

                          Kindly look into this.
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                            roma_abhi
                            Oct 4, 2021
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                            I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                            "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                            Ack id : 11734209
                            Ack date : 03/10/2021
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                              M
                              Mahavir Ambekar
                              Sep 28, 2021
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                              I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgement no[protected] trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.
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                                I
                                ishan184
                                from Arki, Himachal Pradesh
                                Sep 26, 2021
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                                I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                Ack id : 11724368
                                Ack date : 26/09/2021
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                                  A
                                  Alok kumarr
                                  Sep 20, 2021
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                                  The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                  Acknowledgement No:[protected]
                                  ACKNOWLDGEMENT: DATE:[protected]
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                                    bprasadk
                                    Sep 17, 2021
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                                    I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error from yesterday.

                                    "Registration against this acknowledgement id is pending for confirmation from payment gateway. Please retry again after sometime."

                                    Ack id : 11714373
                                    Ack date : 16/09/2021
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                                      neelamkr
                                      from kanpur, Uttar Pradesh
                                      Sep 13, 2021
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                                      Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."
                                      Acknowledgement no[protected]
                                      Acknowledgement date-13/09/2021
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                                        Utsha
                                        Aug 23, 2021
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                                        I have initiated the process of NPS registration and filled all the details.
                                        But unfortunately after making payment a message was given -
                                        "Response from Payment gateway against this acknowledgement number is awaited.."

                                        Everytime I am trying to complete my registration the same message is shown.

                                        Neither it's allowing me to complete my registration and get my PRAN number nor opening a new account.

                                        Kindly resolve the issue
                                        Did the problem got resolved. How ?
                                        I am having the same problem.
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                                          S
                                          Sherin Mehta
                                          Aug 11, 2021
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                                          I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                          Ack id : 11646394
                                          Ack date : 09/10/2021
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                                            reshchin
                                            Jul 9, 2021
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                                            Resolved

                                            Error when e-Sign the document - Online NPS creation

                                            Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                            I could complete NPS account creation online. Payment also done. But when doing the otp verification, it showed a blank white page and then invalid page error when doing e-sign of the document. I got my PRAN number. But when log in with PRAN number, it shows PRAN does not exist in database. I did not receive any email also with PRAN number.
                                            When trying to complete the registration, it shows registration is completed. How can I complete...
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                                            Rekha Inamati
                                            Jun 25, 2021
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                                            Hello team,
                                            I have got a mail from CRA to complete my registration with required documents to unfreeze my NPS account.

                                            But when i go to the OTP Authentication page and enter below details:
                                            FIRST name: REKHA
                                            date of birth 06/11/1987
                                            email id: [Protected]

                                            I am getting error message : "No Record found for the search criteria"

                                            Could you please help me resolve this ? I want to invest in NPS this year
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                                              RanchoGoswami
                                              Jun 18, 2021
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                                              I had filled all the details but due to non-availability of otp my payment was not able to go through and I am getting the following error:

                                              Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

                                              I have tried several times but not able to go through the error window.

                                              Acknowledgement id: 11578770
                                              Acknowledgement date:15/06/2021
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                                                S
                                                Subhadeep Maji
                                                Jun 10, 2021
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                                                Website: enps.nsdl.com/eNPS/getSubDetails.html?ID=378812653&getName=Online%20Subscriber%20Registration

                                                I cannot complete my registration on NPS, every time I try to complete pending registration "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS " this message appears.
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                                                  leenamukherjee
                                                  from Mumbai, Maharashtra
                                                  May 31, 2021
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                                                  Error: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                                  Acknowledgement No 11535037

                                                  Can you kindly unlock the payment gateway please !
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                                                    Ravichand_Damerla
                                                    Apr 17, 2021
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                                                    Hi Team,

                                                    This is Ravichand Damerla. During NPS online registration i submitted all details and redirected to payment gate way and entered bank login username and password after that Payment gate way is continously processing, not getting any success or error. Acknowledge number is 11481688 and Date 17th April 2021. Could you pls do needful.
                                                    +1 photos
                                                    Did they solved it ? I am having the same problem.
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                                                      Shantanu Kulkarni
                                                      from Nagpur, Maharashtra
                                                      Apr 3, 2021
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                                                      I was trying to register for NPS online and while doing payment, it got stuck and somehow failed eventually, but my amount Rs 5000 was deducted from my bank account.
                                                      Now when I try to complete the registration it does not allow me to.
                                                      eNPS website gives me error that,

                                                      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                                      Neither I'm able to complete the registration nor I'm getting my deducted amount back.

                                                      Their customer care line is disconnecting within 3 seconds after saying "welcome to nation pension..."
                                                      Why does these government websites never miss to give some trouble?
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                                                        Sakshay Arora
                                                        Mar 31, 2021
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                                                        Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                                        Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."
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