Enps
1
Submit a Complaint
270
COMPLAINTS

Enps Complaints & Reviews

K
kishorenamala
Dec 27, 2021
Report
Copy

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11829789
Ack date : 25/12/2021
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    swatikothiyal
    Dec 20, 2021
    Report
    Copy

    Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

    I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but it got declined. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 3- 4 days.

    "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

    Ack id : 11816171
    Ack date : 18/12/2021
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      veerannarasimha
      Dec 20, 2021
      Report
      Copy

      I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

      Acknowledgement No.[protected]
      Acknowledgement Date - 19/12/2021
      Date of Birth - 29/05/1989

      Please provide some help on this matter.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rkranjeet244
        from Patna, Bihar
        Dec 19, 2021
        Report
        Copy

        Website: enps.nsdl.com/eNPS

        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

        Ack id : 11732136
        Ack date : 02/10/2021
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          madhulika027
          Dec 18, 2021
          Report
          Copy

          I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

          Acknowledgement No.= 11816742
          Acknowledgement Date - 18/12/2021
          Date of Birth - 27/06/1996
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kandeepan Nagaraj
            Dec 15, 2021
            Report
            Copy

            I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

            Acknowledgement No.11812392
            Acknowledgement Date - 15/12/2021
            Date of Birth - 11/04/1993

            Please provide some help on this matter
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nitisha Lokare
              Dec 15, 2021
              Report
              Copy

              After providing all details for registration, post payment via UPI payment, I am getting the below error. Due to which I'm stuck and registration is pending.

              "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

              Date of incident: 14th Dec 2021
              Acknowledgment no : 11811042
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mohammadshamimkhan
                Dec 10, 2021
                Resolved
                Report
                Copy
                Resolved

                I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime." when i am trying to pay and not allowing me to login for NPS contribution through online. Please resolve it. Acknowledgement Id 11798843
                Acknowledgement Date 05/12/2021
                Dec 12, 2021
                Complaint marked as Resolved 
                Hi Team, Please find the details as requested Acknowledgement ID=11798843 Receipt Date =05/12/2021 email Id : [email protected] Name: Mohammad Shamim Khan Mobile No: 9730537140
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jaya Saini1
                  Dec 8, 2021
                  Report
                  Copy

                  I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgment no[protected] trying to payment but registration against this acknowledgment [protected] is pending for payment gateway for 2 days trying to contact customer care no. Please suggest to me how to reset the transaction in order to proceed with the complete registration process.
                  'The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #'
                  Ack no[protected]

                  Thanks
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bejoy Mampra
                    from Bharuch, Gujarat
                    Dec 2, 2021
                    Report
                    Copy

                    Website: enps.nsdl.com

                    I have been operating NPS account since last 2 years. my PRAN no. is[protected]. For some reason, now when i am trying to login it shows "PRAN not found in database".
                    i am neither able to login nor register my complain in the NPS as it does not proceed without accepting the PRAN no.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      abhishek1520
                      Nov 28, 2021
                      Report
                      Copy

                      I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                      "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                      Ack id : 11783867
                      Ack date : 21/11/2021
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ASHUTOSH_ 102
                        Nov 24, 2021
                        Report
                        Copy

                        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hrs
                        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                        Acknowledgement No[protected]
                        acknowledgement date-23/11/2021
                        Nov 24, 2021
                        Updated by ASHUTOSH_ 102
                        The image posted below showing from last 16 hrs.Kindly please resolve as soon as possible

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Satyadixit
                          Oct 20, 2021
                          Report
                          Copy

                          After registration on national pension system trust. Acknowledgment number received is: 11708098 and
                          Acknowledgment date[protected] By clicking completing pending registration it shows
                          "The response from the payment gateway Gateway for the payment attempt against this Acknowledgment no is awaited"
                          I had tried many times but it remains same. Please solve this issue as soon as possible.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Swaroopratha
                            Oct 10, 2021
                            Report
                            Copy

                            My Acknowledgement Number is 11742162 and the Acknowledgement Date is 10/10/2021

                            Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                            Please look into this, Thanks.

                            Note: I can see that there are many complaints raised for same issue but no effort has been made to resolve it. Why can it be handled effectively and why each one o[censored]s has to raise a complaint for the same issue every time.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chandidas Dutta
                              Oct 6, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Issue regarding NPS Payment Gateway

                              I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

                              Acknowledgement No.[protected]
                              Acknowledgement Date - 05/10/2021
                              Date of Birth - 24/09/1966

                              Please provide some help...
                              Helpful
                              19 other people found this review helpful
                              19 found this helpful
                              3 Comments
                              Report
                              Copy
                              V
                              vishnu.kumar_97
                              from Coimbatore, Tamil Nadu
                              Oct 5, 2021
                              Report
                              Copy

                              When I go to payment options the page got struck and showing this issue
                              (The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
                              I tried the cookies settings mentioned on the site still can't able to complete my process.

                              Pls help me in resolving this

                              Ack Id : 11736416
                              Ack Date :[protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vishnu.kumar_97
                                from Coimbatore, Tamil Nadu
                                Oct 5, 2021
                                Report
                                Copy

                                When I go to payment options the page got struck and showing this issue
                                (The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
                                I tried the cookies settings mentioned on the site still can't able to complete my process.

                                Pls help me in resolving this
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abhijitsaha
                                  Oct 4, 2021
                                  Report
                                  Copy

                                  Website: www.enps.nsdl.com

                                  While making the first payment for NPS registration, the payment gateway failed, and now I am unable to complete the registration with the following error:

                                  "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                  Acknowledgement #: 11734533
                                  Acknowledgement Date: 04-October-2021

                                  Kindly help
                                  +1 photos
                                  Oct 05, 2021
                                  Updated by abhijitsaha
                                  Have lodged a grievance request at https://www.npscra.nsdl.co.in/Log-your-grievance.php

                                  Token#: 10821020

                                  Kindly look into this.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    roma_abhi
                                    Oct 4, 2021
                                    Report
                                    Copy

                                    I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                    "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                    Ack id : 11734209
                                    Ack date : 03/10/2021
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mahavir Ambekar
                                      Sep 28, 2021
                                      Report
                                      Copy

                                      I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgement no[protected] trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        ishan184
                                        from Arki, Himachal Pradesh
                                        Sep 26, 2021
                                        Report
                                        Copy

                                        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                        "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                        Ack id : 11724368
                                        Ack date : 26/09/2021
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          A
                                          Alok kumarr
                                          Sep 20, 2021
                                          Report
                                          Copy

                                          The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                          Acknowledgement No:[protected]
                                          ACKNOWLDGEMENT: DATE:[protected]
                                          +1 photos
                                          Helpful
                                          Found this helpful?
                                          Write a comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            B
                                            bprasadk
                                            Sep 17, 2021
                                            Report
                                            Copy

                                            I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error from yesterday.

                                            "Registration against this acknowledgement id is pending for confirmation from payment gateway. Please retry again after sometime."

                                            Ack id : 11714373
                                            Ack date : 16/09/2021
                                            Helpful
                                            Found this helpful?
                                            Write a comment
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              N
                                              neelamkr
                                              from kanpur, Uttar Pradesh
                                              Sep 13, 2021
                                              Report
                                              Copy

                                              Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."
                                              Acknowledgement no[protected]
                                              Acknowledgement date-13/09/2021
                                              Helpful
                                              Found this helpful?
                                              Write a comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                U
                                                Utsha
                                                Aug 23, 2021
                                                Report
                                                Copy

                                                I have initiated the process of NPS registration and filled all the details.
                                                But unfortunately after making payment a message was given -
                                                "Response from Payment gateway against this acknowledgement number is awaited.."

                                                Everytime I am trying to complete my registration the same message is shown.

                                                Neither it's allowing me to complete my registration and get my PRAN number nor opening a new account.

                                                Kindly resolve the issue
                                                Did the problem got resolved. How ?
                                                I am having the same problem.
                                                Helpful
                                                Found this helpful?
                                                1 Comment
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  S
                                                  Sherin Mehta
                                                  Aug 11, 2021
                                                  Report
                                                  Copy

                                                  I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                                  "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                  Ack id : 11646394
                                                  Ack date : 09/10/2021
                                                  Helpful
                                                  3 other people found this review helpful
                                                  3 found this helpful
                                                  Write a comment
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    R
                                                    reshchin
                                                    Jul 9, 2021
                                                    Resolved
                                                    Report
                                                    Copy
                                                    Resolved

                                                    Error when e-Sign the document - Online NPS creation

                                                    Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                                    I could complete NPS account creation online. Payment also done. But when doing the otp verification, it showed a blank white page and then invalid page error when doing e-sign of the document. I got my PRAN number. But when log in with PRAN number, it shows PRAN does not exist in database. I did not receive any email also with PRAN number.
                                                    When trying to complete the registration, it shows registration is completed. How can I complete...
                                                    Helpful
                                                    2 other people found this review helpful
                                                    2 found this helpful
                                                    Write a comment
                                                    Report
                                                    Copy
                                                    R
                                                    Rekha Inamati
                                                    Jun 25, 2021
                                                    Report
                                                    Copy

                                                    Hello team,
                                                    I have got a mail from CRA to complete my registration with required documents to unfreeze my NPS account.

                                                    But when i go to the OTP Authentication page and enter below details:
                                                    FIRST name: REKHA
                                                    date of birth 06/11/1987
                                                    email id: [Protected]

                                                    I am getting error message : "No Record found for the search criteria"

                                                    Could you please help me resolve this ? I want to invest in NPS this year
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit
                                                      R
                                                      RanchoGoswami
                                                      Jun 18, 2021
                                                      Report
                                                      Copy

                                                      I had filled all the details but due to non-availability of otp my payment was not able to go through and I am getting the following error:

                                                      Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

                                                      I have tried several times but not able to go through the error window.

                                                      Acknowledgement id: 11578770
                                                      Acknowledgement date:15/06/2021
                                                      +1 photos
                                                      Helpful
                                                      Found this helpful?
                                                      Write a comment
                                                      Report
                                                      Copy

                                                      Post your Comment

                                                        I want to submit Complaint Positive Review Neutral Comment
                                                        code
                                                        By clicking Submit you agree to our Terms of Use
                                                        Submit
                                                        S
                                                        Subhadeep Maji
                                                        Jun 10, 2021
                                                        Report
                                                        Copy

                                                        Website: enps.nsdl.com/eNPS/getSubDetails.html?ID=378812653&getName=Online%20Subscriber%20Registration

                                                        I cannot complete my registration on NPS, every time I try to complete pending registration "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS " this message appears.
                                                        Helpful
                                                        Found this helpful?
                                                        Write a comment
                                                        Report
                                                        Copy

                                                        Post your Comment

                                                          I want to submit Complaint Positive Review Neutral Comment
                                                          code
                                                          By clicking Submit you agree to our Terms of Use
                                                          Submit

                                                          Enps Recent Comments