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S
sagarbhv
Dec 28, 2021
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Hi Team,

While trying to get registration done, I am stuck at payment page.
When trying to access my registration & complete payment I get this error - "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Can you please resolve this? I want to complete my payment & registration.

Acknowledgement number is : 11836731
Date :[protected]:21:13
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    Arima Gupta
    Dec 28, 2021
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    I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. I have registered the account with axis bank and tried to make payment with another bank account(icici). Is this the issue?

    Now, when I am trying to complete registration using acknowledgement number. I am getting error - "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #."

    Acknowledgement No: 11834754
    Acknowledgement Date - 28/12/2021
    Date of Birth - 07/07/1966

    Please help on this matter and let me know how to proceed.
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      F
      F5N
      Dec 27, 2021
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      I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

      "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS."

      Ack id : 11831519
      Ack date : 26/12/2021
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        K
        kishorenamala
        Dec 27, 2021
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        I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

        "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

        Ack id : 11829789
        Ack date : 25/12/2021
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          S
          swatikothiyal
          Dec 20, 2021
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          Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

          I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but it got declined. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 3- 4 days.

          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

          Ack id : 11816171
          Ack date : 18/12/2021
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            V
            veerannarasimha
            Dec 20, 2021
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            I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

            Acknowledgement No.[protected]
            Acknowledgement Date - 19/12/2021
            Date of Birth - 29/05/1989

            Please provide some help on this matter.
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              R
              rkranjeet244
              from Patna, Bihar
              Dec 19, 2021
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              Website: enps.nsdl.com/eNPS

              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

              "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

              Ack id : 11732136
              Ack date : 02/10/2021
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                M
                madhulika027
                Dec 18, 2021
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                I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                Acknowledgement No.= 11816742
                Acknowledgement Date - 18/12/2021
                Date of Birth - 27/06/1996
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                  K
                  Kandeepan Nagaraj
                  Dec 15, 2021
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                  I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

                  Acknowledgement No.11812392
                  Acknowledgement Date - 15/12/2021
                  Date of Birth - 11/04/1993

                  Please provide some help on this matter
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                    N
                    Nitisha Lokare
                    Dec 15, 2021
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                    After providing all details for registration, post payment via UPI payment, I am getting the below error. Due to which I'm stuck and registration is pending.

                    "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                    Date of incident: 14th Dec 2021
                    Acknowledgment no : 11811042
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                      M
                      mohammadshamimkhan
                      Dec 10, 2021
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                      Resolved

                      I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime." when i am trying to pay and not allowing me to login for NPS contribution through online. Please resolve it. Acknowledgement Id 11798843
                      Acknowledgement Date 05/12/2021
                      Dec 12, 2021
                      Complaint marked as Resolved 
                      Hi Team, Please find the details as requested Acknowledgement ID=11798843 Receipt Date =05/12/2021 email Id : [email protected] Name: Mohammad Shamim Khan Mobile No: 9730537140
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                        J
                        Jaya Saini1
                        Dec 8, 2021
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                        I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgment no[protected] trying to payment but registration against this acknowledgment [protected] is pending for payment gateway for 2 days trying to contact customer care no. Please suggest to me how to reset the transaction in order to proceed with the complete registration process.
                        'The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #'
                        Ack no[protected]

                        Thanks
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                          Bejoy Mampra
                          from Bharuch, Gujarat
                          Dec 2, 2021
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                          Website: enps.nsdl.com

                          I have been operating NPS account since last 2 years. my PRAN no. is[protected]. For some reason, now when i am trying to login it shows "PRAN not found in database".
                          i am neither able to login nor register my complain in the NPS as it does not proceed without accepting the PRAN no.
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                            A
                            abhishek1520
                            Nov 28, 2021
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                            I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

                            "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                            Ack id : 11783867
                            Ack date : 21/11/2021
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                              A
                              ASHUTOSH_ 102
                              Nov 24, 2021
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                              I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 hrs
                              "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                              Acknowledgement No[protected]
                              acknowledgement date-23/11/2021
                              Nov 24, 2021
                              Updated by ASHUTOSH_ 102
                              The image posted below showing from last 16 hrs.Kindly please resolve as soon as possible

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                                S
                                Satyadixit
                                Oct 20, 2021
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                                After registration on national pension system trust. Acknowledgment number received is: 11708098 and
                                Acknowledgment date[protected] By clicking completing pending registration it shows
                                "The response from the payment gateway Gateway for the payment attempt against this Acknowledgment no is awaited"
                                I had tried many times but it remains same. Please solve this issue as soon as possible.
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                                  S
                                  Swaroopratha
                                  Oct 10, 2021
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                                  My Acknowledgement Number is 11742162 and the Acknowledgement Date is 10/10/2021

                                  Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                                  Please look into this, Thanks.

                                  Note: I can see that there are many complaints raised for same issue but no effort has been made to resolve it. Why can it be handled effectively and why each one o[censored]s has to raise a complaint for the same issue every time.
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                                    C
                                    Chandidas Dutta
                                    Oct 6, 2021
                                    Resolved
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                                    Resolved

                                    I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

                                    Acknowledgement No.[protected]
                                    Acknowledgement Date - 05/10/2021
                                    Date of Birth - 24/09/1966

                                    Please provide some help on this matter.
                                    Oct 7, 2021
                                    Complaint marked as Resolved 
                                    I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. Now i can't log in due to this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited."

                                    Acknowledgement No.11812392
                                    Acknowledgement Date - 15/12/2021
                                    Date of Birth - 11/04/1993

                                    Please provide some help on this matter
                                    getting the payment error - The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
                                    Please help and reach out.

                                    Acknowledgement No. [protected]
                                    Acknowledgement Date - 30/12/2021
                                    Date of Birth - 11/03/1996
                                    I was in the process of registering for nps. After providing the details i tried to make payment but got stuck in the payment gateway. my money is debited from my account but not able to login because PRAN id is not generated because of payment process failed.

                                    Acknowledgement no: 11876855
                                    acknowledgement date: 10/01/2022
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                                      V
                                      vishnu.kumar_97
                                      from Coimbatore, Tamil Nadu
                                      Oct 5, 2021
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                                      When I go to payment options the page got struck and showing this issue
                                      (The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
                                      I tried the cookies settings mentioned on the site still can't able to complete my process.

                                      Pls help me in resolving this

                                      Ack Id : 11736416
                                      Ack Date :[protected]
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                                        vishnu.kumar_97
                                        from Coimbatore, Tamil Nadu
                                        Oct 5, 2021
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                                        When I go to payment options the page got struck and showing this issue
                                        (The response from the Payment Gateway for the payment attempt against this acknowledgment number is awaited. We request you to wait for the re-try of the payment process for registration in NPS #)
                                        I tried the cookies settings mentioned on the site still can't able to complete my process.

                                        Pls help me in resolving this
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                                          A
                                          abhijitsaha
                                          Oct 4, 2021
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                                          Website: www.enps.nsdl.com

                                          While making the first payment for NPS registration, the payment gateway failed, and now I am unable to complete the registration with the following error:

                                          "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                          Acknowledgement #: 11734533
                                          Acknowledgement Date: 04-October-2021

                                          Kindly help
                                          Oct 05, 2021
                                          Updated by abhijitsaha
                                          Have lodged a grievance request at https://www.npscra.nsdl.co.in/Log-your-grievance.php

                                          Token#: 10821020

                                          Kindly look into this.
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                                            roma_abhi
                                            Oct 4, 2021
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                                            I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                            "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                            Ack id : 11734209
                                            Ack date : 03/10/2021
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                                              M
                                              Mahavir Ambekar
                                              Sep 28, 2021
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                                              I'm trying to invest in eNPS after completing all mandatory detail in this site got acknowledgement no[protected] trying to payment but registration against this acknowledgement[protected] is pending for payment gateway since 2 days trying to contact customer care no. Please suggest me how to reset the transaction in order to proceed for complete registration process.
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                                                I
                                                ishan184
                                                from Arki, Himachal Pradesh
                                                Sep 26, 2021
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                                                I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                                "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

                                                Ack id : 11724368
                                                Ack date : 26/09/2021
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                                                  Alok kumarr
                                                  Sep 20, 2021
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                                                  The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

                                                  Acknowledgement No:[protected]
                                                  ACKNOWLDGEMENT: DATE:[protected]
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                                                    bprasadk
                                                    Sep 17, 2021
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                                                    I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting following error from yesterday.

                                                    "Registration against this acknowledgement id is pending for confirmation from payment gateway. Please retry again after sometime."

                                                    Ack id : 11714373
                                                    Ack date : 16/09/2021
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                                                      neelamkr
                                                      from kanpur, Uttar Pradesh
                                                      Sep 13, 2021
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                                                      Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."
                                                      Acknowledgement no[protected]
                                                      Acknowledgement date-13/09/2021
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                                                        Utsha
                                                        Aug 23, 2021
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                                                        I have initiated the process of NPS registration and filled all the details.
                                                        But unfortunately after making payment a message was given -
                                                        "Response from Payment gateway against this acknowledgement number is awaited.."

                                                        Everytime I am trying to complete my registration the same message is shown.

                                                        Neither it's allowing me to complete my registration and get my PRAN number nor opening a new account.

                                                        Kindly resolve the issue
                                                        Did the problem got resolved. How ?
                                                        I am having the same problem.
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                                                          S
                                                          Sherin Mehta
                                                          Aug 11, 2021
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                                                          I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

                                                          "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

                                                          Ack id : 11646394
                                                          Ack date : 09/10/2021
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                                                            Rekha Inamati
                                                            Jun 25, 2021
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                                                            Hello team,
                                                            I have got a mail from CRA to complete my registration with required documents to unfreeze my NPS account.

                                                            But when i go to the OTP Authentication page and enter below details:
                                                            FIRST name: REKHA
                                                            date of birth 06/11/1987
                                                            email id: [Protected]

                                                            I am getting error message : "No Record found for the search criteria"

                                                            Could you please help me resolve this ? I want to invest in NPS this year
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