Enps Complaints & Reviews

I had filled all the details but due to non-availability of otp my payment was not able to go through and I am getting the following error:

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I have tried several times but not able to go through the error window.

Acknowledgement id: 11578770
Acknowledgement date:15/06/2021

I cannot complete my registration on NPS, every time I try to complete pending registration "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS " this message appears.

Error: The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement No 11535037

Can you kindly unlock the payment gateway please !

Hi Team,

This is Ravichand Damerla. During NPS online registration i submitted all details and redirected to payment gate way and entered bank login username and password after that Payment gate way is continously processing, not getting any success or error. Acknowledge number is 11481688 and Date 17th April 2021. Could you pls do needful.

I was trying to register for NPS online and while doing payment, it got stuck and somehow failed eventually, but my amount Rs 5000 was deducted from my bank account.
Now when I try to complete the registration it does not allow me to.
eNPS website gives me error that,

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Neither I'm able to complete the registration nor I'm getting my deducted amount back.

Their customer care line is disconnecting within 3 seconds after saying "welcome to nation pension..."
Why does these government websites never miss to give some trouble?

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time."

Received ack no. 11074667 dtd 5-Mar-2021. Kotak Mahindra Payment Gateway vide Ref No. [protected] on 5-Mar-21. Amt 50, 383.50 - Payment was successful then the SBI site was struck and unable to redirect to eNPS site.

I tried to complete the process again by logging in using the ACK No. and it says "No Record found for given search criteria".

Lodged grievance vide 10733835 on 5th March; they are explaining me the process of application instead of resolving the issue.

Sent email to [protected]@nsdl.co.in and his boss [protected]@nsdl.co.in on 8th March 2021. Also sent again to LEVEL I Grievance Officer [protected]@nsdl.co.in on 9th March.

Am waiting for their response.

Again lodged the grievance vide 10735533 and 10735553 dtd 9th March.

EITHER THEY HELP ME WITH THE REFUND OR GET THE PRAN REGISTERED PROPERLY.

Hi,

I am unable to activate my NPS account as it says "User is inactive"

I wasn't able to get any help from customer care and my bank.

Kindly advise.

I had filled all the details but due to some payment limit at my bank side my payment was not able to go through and I am getting the following error:

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I have tried several times but not able to go through the error window.

Acknowledgement id: 11405985

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11392831
Ack date : 25/02/2021

I was trying to pay the contribution for my newly created enps registration. However the payment did not complete. It is now showing following error.
"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

ACK NO[protected]
Acknowledgement Date - 22/02/2021

I am trying to create new account for eNPS. But getting this error while completing my registration.

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

Please note following details:
Acknowledgement Id: 11386945
Date of incident: 20 Feb 2021

Please resolve this issue so that I can complete the registration.

I had filled all the details but due to some payment limit at my bank side my payment was not able to go through and I am getting the following error:

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I have tried several times but not able to go through the error window.

Acknowledgement id: 11385835
Receipt Date:[protected]:26:27

My Acknowledgement Number is 11372316 and the Acknowledgement Date is 11/02/2021. Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

I have registered online on NPS and contributed towards the same for which i received an acknowledgement and also generated PRAN. But when i wanted to log in and check account details, while resetting the ipin it shows as "PRAN not found in database"

I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." when I am trying to pay and not allowing me to log in for NPS contribution online. Please resolve it.

Acknowledgment Id:11342066
Acknowledgment Date:22/01/2021

Acknowledgment no 11355008.
Registration against this acknowledgment id is pending for confirmation from payment gateway.

Can you please resolve it asap.
Regards,

My Acknowledgement Number is 11354583 and the Acknowledgement Date is 31.01.2021.

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." I tried 10 to 15 times but no success.

Please look into this, Thanks.

Hi,

I tried to contribute in enps. I tried to make payment through Billdesk using Google pay UPI. In google pay its showing payment is successful. But in enps site its showing transaction is failed.

Not sure where should I complain for this.

Hi,

I am getting below error on registration:
Registration against this Acknowledgement Id is pending for confirmation from the Payment Gateway. Please try again after some time.

Unable to do the payment. STUCK FROM 2 days

Please do the needful

ACK NO: 11344047

Registration against this Acknowledgement Id 11307204 is pending for confirmation from payment Gateway.Please try again after sometime.

Please look into this asap.

Note: I can see that there are many complaints raised for same issue. Kindly keep an option to reset the payment option, instead of customers lodging in complaint each time.

Hi ENPS Team,

Some how Payment was not completed.
But, I am going to complete my pending registration and I am getting Message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

Below are the details

My Acknowledgement Number : 1133539
Acknowledgement Date is : 18/01/2021

Please have a look,
Thanks

Hi,

I am being blocked for 3 days now giving the below error. Can this be fixed on priority?

Ack No[protected]
Ack Date - 14/01/2021
Birth Date - 22/10/1978

Hi ENPS Team,

Somehow my payment was not completed.
Now, I am getting message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

Below are the details

My Acknowledgement Number : 11326908
Acknowledgement Date is : 13/01/2021

Please have a look,
Thanks

Hello,

My acknowledge number is : 11310225
Acknowledgement Date: 04/01/2021

I am constantly getting the below error while trying to complete registration process.The amount has been deducted from bank account.
"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."
I request you to please resolve this asap. I am pissed off seeing this error constantly.

My Acknowledgement Number is 11315665 and the Acknowledgement Date is[protected].

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

Please look into this, Thanks.

Note: I can see that there are many complaints raised for same issue but no effort has been made to resolve it. Why can it be handled effectively and why each one o[censored]s has to raise a complaint for the same issue every time.

My Acknowledgement Number is 11306983 and the Acknowledgement Date is 3/01/2021.

Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

Please look into this, Thanks

Hello,

My acknowledge number is : 11307751
Acknowledgement Date: 03/01/2021

I am constantly getting the below error while trying to complete registration process.
"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."
I request you to please resolve this asap. I am pissed off seeing this error constantly.

My acknowledge number is 11306506, dated 02.01.2021, payment transaction is cancelled due to error. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap

My acknowledgement no. Is 11293824
Acknowledgement date is 24/12/2020


When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 4 hours