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K
kmmarni
from Powai, Maharashtra
Mar 9, 2021
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Ack no 11074667, payment was deducted but site got struck and did not process PRAN

Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

Received ack no. 11074667 dtd 5-Mar-2021. Kotak Mahindra Payment Gateway vide Ref No. [protected] on 5-Mar-21. Amt 50, 383.50 - Payment was successful then the SBI site was struck and unable to redirect to eNPS site.

I tried to complete the process again by logging in using the ACK No. and it says "No Record found for given search criteria".

Lodged grievance vide 10733835 on 5th March; they are explaining me the...
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VipulJain1994
from Gurgaon, Haryana
Mar 6, 2021
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Hi,

I am unable to activate my NPS account as it says "User is inactive"

I wasn't able to get any help from customer care and my bank.

Kindly advise.
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    C
    chandansingh01
    from Deoli, Delhi
    Mar 6, 2021
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    I had filled all the details but due to some payment limit at my bank side my payment was not able to go through and I am getting the following error:

    Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

    I have tried several times but not able to go through the error window.

    Acknowledgement id: 11405985
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      Arti Mukherjee
      Feb 25, 2021
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      I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

      "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

      Ack id : 11392831
      Ack date : 25/02/2021
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        S
        Sanket Thotange
        Feb 23, 2021
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        I was trying to pay the contribution for my newly created enps registration. However the payment did not complete. It is now showing following error.
        "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

        ACK NO[protected]
        Acknowledgement Date - 22/02/2021
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          P
          prem.kumar.1641
          from Thaiyur, Tamil Nadu
          Feb 21, 2021
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          Website: enps.nsdl.com/eNPS

          I am trying to create new account for eNPS. But getting this error while completing my registration.

          "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

          Please note following details:
          Acknowledgement Id: 11386945
          Date of incident: 20 Feb 2021

          Please resolve this issue so that I can complete the registration.
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            Y
            yashLadha
            Feb 20, 2021
            Resolved
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            Resolved

            I had filled all the details but due to some payment limit at my bank side my payment was not able to go through and I am getting the following error:

            Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

            I have tried several times but not able to go through the error window.

            Acknowledgement id: 11385835
            Receipt Date:[protected]:26:27
            +1 photos
            Feb 22, 2021
            Complaint marked as Resolved 
            Unblocked in a day
            Feb 24, 2021
            Updated by yashLadha
            Changes to the complaint.
            I am stuck at payment process. And again logging with ack no 11811403
            Dated 14/12/21 11:27:15
            But unable to do... Kindly resolve the same.
            Hello
            M stick with same issue.
            Could u please unblock
            Unable to login with acknowledgment no.
            11811403
            Dated 14/12/21
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              Anshumaan Tyagi
              Feb 13, 2021
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              My Acknowledgement Number is 11372316 and the Acknowledgement Date is 11/02/2021. Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.
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                K
                kausikkis
                Feb 11, 2021
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                Getting error "PRAN not found in database"

                I have registered online on NPS and contributed towards the same for which i received an acknowledgement and also generated PRAN. But when i wanted to log in and check account details, while resetting the ipin it shows as "PRAN not found in database"...
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                A
                Aniket Varbude
                from Moga, Punjab
                Feb 3, 2021
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                I am getting "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." when I am trying to pay and not allowing me to log in for NPS contribution online. Please resolve it.

                Acknowledgment Id:11342066
                Acknowledgment Date:22/01/2021
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                  A
                  Addy16
                  from Visakhapatnam, Andhra Pradesh
                  Feb 3, 2021
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                  Acknowledgment no 11355008.
                  Registration against this acknowledgment id is pending for confirmation from payment gateway.

                  Can you please resolve it asap.
                  Regards,
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                    K
                    kaustubha Pandey
                    Feb 2, 2021
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                    Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                    My Acknowledgement Number is 11354583 and the Acknowledgement Date is 31.01.2021.

                    Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." I tried 10 to 15 times but no success.

                    Please look into this, Thanks.
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                      S
                      Sandipan Biswas 1
                      from Guwahati, Assam
                      Jan 27, 2021
                      Resolved
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                      Resolved

                      Website: enps.nsdl.com

                      Hi,

                      I tried to contribute in enps. I tried to make payment through Billdesk using Google pay UPI. In google pay its showing payment is successful. But in enps site its showing transaction is failed.

                      Not sure where should I complain for this.
                      +1 photos
                      Apr 17, 2021
                      Complaint marked as Resolved 
                      I called their customer care and they gave transaction id and all the details. They told me to check with the bank after 7 days. On 6th day, I got the money on my account.
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                        R
                        Raj Kumar diwakar
                        from Bengaluru, Karnataka
                        Jan 26, 2021
                        Resolved
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                        Resolved

                        Website: enps.nsdl.com

                        Hi,

                        I am getting below error on registration:
                        Registration against this Acknowledgement Id is pending for confirmation from the Payment Gateway. Please try again after some time.

                        Unable to do the payment. STUCK FROM 2 days

                        Please do the needful

                        ACK NO: 11344047
                        +1 photos
                        Mar 21, 2021
                        Complaint marked as Resolved 
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                          S
                          shrankhlasach199501
                          from Katangi, Madhya Pradesh
                          Jan 23, 2021
                          Resolved
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                          Registration against this Acknowledgement Id 11307204 is pending for confirmation from payment Gateway.Please try again after sometime.

                          Please look into this asap.

                          Note: I can see that there are many complaints raised for same issue. Kindly keep an option to reset the payment option, instead of customers lodging in complaint each time.
                          +1 photos
                          Jan 28, 2021
                          Complaint marked as Resolved 
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                            S
                            saurabh dhabu
                            from Manmad, Maharashtra
                            Jan 18, 2021
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                            Hi ENPS Team,

                            Some how Payment was not completed.
                            But, I am going to complete my pending registration and I am getting Message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

                            Below are the details

                            My Acknowledgement Number : 1133539
                            Acknowledgement Date is : 18/01/2021

                            Please have a look,
                            Thanks
                            Hi ENPS Team,

                            Some how Payment was not completed.
                            But, I am going to complete my pending registration and I am getting Message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

                            Below are the details

                            My Acknowledgement Number : 11253802
                            Acknowledgement Date is : 02/11/2020

                            Please have a look,
                            Thanks
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                              P
                              Praful_Dhadse
                              from Pune, Maharashtra
                              Jan 15, 2021
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                              Hi,

                              I am being blocked for 3 days now giving the below error. Can this be fixed on priority?

                              Ack No[protected]
                              Ack Date - 14/01/2021
                              Birth Date - 22/10/1978
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                                Y
                                yash4040
                                from Delhi, Delhi
                                Jan 15, 2021
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                                Hi ENPS Team,

                                Somehow my payment was not completed.
                                Now, I am getting message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime."

                                Below are the details

                                My Acknowledgement Number : 11326908
                                Acknowledgement Date is : 13/01/2021

                                Please have a look,
                                Thanks
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                                  S
                                  sakshi1909
                                  Jan 11, 2021
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                                  Hello,

                                  My acknowledge number is : 11310225
                                  Acknowledgement Date: 04/01/2021

                                  I am constantly getting the below error while trying to complete registration process.The amount has been deducted from bank account.
                                  "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."
                                  I request you to please resolve this asap. I am pissed off seeing this error constantly.
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                                    A
                                    avsingh.sh
                                    from Indore, Madhya Pradesh
                                    Jan 7, 2021
                                    Resolved
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                                    Resolved

                                    Registration against this Acknowledgement ID 11315665 is pending for confirmation

                                    My Acknowledgement Number is 11315665 and the Acknowledgement Date is[protected].

                                    Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                                    Please look into this, Thanks.

                                    Note: I can see that there are many complaints raised for same...
                                    +1 photos
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                                    dinesh17ky
                                    from Powai, Maharashtra
                                    Jan 4, 2021
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                                    My Acknowledgement Number is 11306983 and the Acknowledgement Date is 3/01/2021.

                                    Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                                    Please look into this, Thanks
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                                      pragya481
                                      from Powai, Maharashtra
                                      Jan 3, 2021
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                                      Hello,

                                      My acknowledge number is : 11307751
                                      Acknowledgement Date: 03/01/2021

                                      I am constantly getting the below error while trying to complete registration process.
                                      "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."
                                      I request you to please resolve this asap. I am pissed off seeing this error constantly.
                                      +1 photos
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                                        S
                                        Saleem Mulla
                                        Jan 3, 2021
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                                        Website: enps.nsdl.com/eNPS/getSubDetails.html?ID=-624760702&getName=Online%20Subscriber%20Registration

                                        My acknowledge number is 11306506, dated 02.01.2021, payment transaction is cancelled due to error. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap
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                                          P
                                          Param4056
                                          from Delhi, Delhi
                                          Dec 31, 2020
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                                          Address: Mumbai
                                          Website: eNPS PRAN NUMBER

                                          My acknowledgement no. Is 11293824
                                          Acknowledgement date is 24/12/2020


                                          When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 4 hours
                                          +1 photos
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                                            vishalraina1989
                                            from Delhi, Delhi
                                            Dec 29, 2020
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                                            Complete Pending Registration

                                            AKN:[protected]

                                            Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

                                            Please help to fix this.
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                                              kumar0894
                                              Dec 27, 2020
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                                              Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

                                              I am Dheeraj and While registering for eNPS could not transfer money and now i am getting this message Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime. Pls reactivate it so that i can complete the registration

                                              my acknowledgement no is = 11292739
                                              and date of acknowledgement = 23/12/1980
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                                                Website: enps.nsdl.com

                                                My Acknowledgement Number is 11274485 and the Acknowledgement Date is 05/12/2020. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last few hours continuosly.
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                                                  arindamxd
                                                  from Bengaluru, Karnataka
                                                  Dec 1, 2020
                                                  Resolved
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                                                  Resolved

                                                  Website: enps.nsdl.com

                                                  My Acknowledgement Number is 11268264 and the Acknowledgement Date is 26/11/2020.

                                                  Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                                                  Please look into this, Thanks.
                                                  +1 photos
                                                  Dec 3, 2020
                                                  Complaint marked as Resolved 
                                                  My Acknowledgement Number is 11249668 and the Acknowledgement Date is 25/10/2020.

                                                  Every time I try to complete my pending registration, I get this message, "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after some time." form yesterday.

                                                  Please look into this, Thanks.
                                                  Hi ENPS Team,

                                                  Some how Payment was not completed.
                                                  But, I am going to complete my pending registration and I am getting Message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

                                                  Below are the details

                                                  My Acknowledgement Number : 11253802
                                                  Acknowledgement Date is : 02/11/2020

                                                  Please have a look,
                                                  Thanks
                                                  Hi ENPS Team,

                                                  Some how Payment was not completed.
                                                  But, I am going to complete my pending registration and I am getting Message as "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

                                                  Below are the details

                                                  My Acknowledgement Number : 11358260
                                                  Acknowledgement Date is : 03/02/2021

                                                  Please have a look,
                                                  Thanks
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                                                    balajihse
                                                    Nov 25, 2020
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                                                    Address: NSDL e-Governance Infrastructure Limited, 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013
                                                    Website: enps.nsdl.com/eNPS/submitTier2Request.html

                                                    I'm getting this message at https://enps.nsdl.com/eNPS/submitTier2Request.html

                                                    " TIER II Activation request against this PRAN is pending for confirmation from payment Gateway.Please try again after sometime." since 24/11 though Rs 1000/- has been debited from my ICICI savings account. Grievance system shows only tier 1 in my NPS online .
                                                    Nov 25, 2020
                                                    Updated by balajihse
                                                    PRAN NUMBER IS[protected] and Ack No. for tier II activation is 13279425
                                                    Dec 03, 2020
                                                    Updated by balajihse
                                                    resolved
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                                                      smitasaurabh
                                                      Oct 24, 2020
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                                                      Registration pending due to payment failure
                                                      TO GRO,

                                                      I am getting following error in NPS:

                                                      Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

                                                      Acknowledgement Number: 11248166
                                                      Acknowledgement Date:[protected]

                                                      please do the needful ASAP
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