This is to inform you that i had purchased 5 esbeda handbags from the grand central store...
I need the hard or a soft copy of the bill on an urgent basis... I remember the dates of purchase... It's very upsetting that the store manager did not helped and hanged up the phone...
There must some way out to get the bill.. I am regular customer of your brand..
I purchaded a blue leather shoulderbag from mumbai. When i used it first day its shoulderstraps depart from bag it was very embarrassing for me. I am from rajasthan when i visited mumbai again i exchange it from another same one unfortunately after using 2-3 hours it happens again with new bag. What to do? I cant visit mumbai again and again for this.
On 24 July 2015, I Nistha Tripathi bought a beautiful leopard printed blue colored Esbeda Clutch from DB city mall, Bhopal outlet. The clutch seemed to be captivating and i bought it in the first go. But, now its proving the age old adage 'Looks are DECEPTIVE.'
Its only a month and the clutch is loosing its color from edges. And giving me the feel as if I am using a vintage clutch of my ancestors. Either the product is aged or of poor quality. Whatever would have been the reason its really very bad experience. When I am paying a good price, I have an obvious expectation of quality product.
I have always used the clutches and bags of the brand but it was never such a case.
Please look into the matter as soon as possible and get the product replaced.